first of all going into this I made it clear the necessity of going through with dentures. My…read moreentire life I had nothing but problems with my teeth, and when I have the chance financially I could be rid of them for good. So I called Kessler Park Dental and they told me there that this was something they could do if i so desired ? So I thought, well they performed a write up on cost on paper with a 500 dollar charge for there so called preferred pricing and another 35,000 for the saving of these teeth that's if there were no other issues (yea right). I made it clear I wanted dentures and asked the dentist he tells me that he felt uncomfortable pulling in his words "teeth that can be saved "? Its very plain to me that this set up is very capitalized in a money making machine. Never mind what the patient wants. A few weeks later I had a crown come off and called them to put it back on. Went in, they said the tooth needed to be removed. And guess what, I asked to remove the tooth I was told they did not do extractions there, WAIT A MINUTE. They lied to me, denture service includes extractions, he decided to do nothing at all sends me up front for a referral for an oral surgeon. Clear across the other side of Dallas. And charges me 147 dollars for doing nothing. And to top it off I had to find my crown on a table I guess they thought they were going to keep it. Shameful just plain terrible, I wanted to warn anyone who may assume that they have a say in what happens to there teeth its plain to see that this dentist is only after the money.

Dr. Martínez and his staff are the friendliest and most knowledgeable people I've met at any…read moredentist.

Third time here, and they are still on point! I'm grateful to have a wonderful dental experience. I…read moredo, look forward to getting my teeth cared for, because of the staff here. Shout to Melissa for being the first person I spoke to who gave me a warm welcome, deeply listened to my billing & insurance concerns, and referred me to a team member for additional assistance. Applause for Samantha who helped me w/ my dental credit and thoroughly informed me on what to expect with the additional services. Big smile for Jessica the dental photographer. She was friendly, positive, caring and gentle. She also was thorough -- she took an extra picture of an area that had some sensation (no pain or discomfort). Dr. Cunningham was approachable, open to my questions, and did not seem rushed. She took the time out to show me what was going on with my teeth in the X-ray and educated me on some of the dental terms. I never knew that my wisdom teeth are already there, just underneath my gums. Cool to see where they were via X-ray. Keeley was THE best hygienist I was paired up with. She was gentle, took the time to educate me, pointed out the dental areas that I need to be more mindful of, gave me great tips on how to get to hard to reach molars: relax mouth halfway, instead of opening mouth all the way. She also said for gum health a reading of 1-3 are healthy, if there were any 4s, they would address it. Also, last interesting I learned is that tartar builds up after 48 hours of plaque not being properly removed. My mouth is really happy to get the care it deserves :-) Thank you Mint of Oak Cliff/Bishop Arts!

For the longest time, like everyone else I've heard the radio ads for Mint Dentistry like an…read moreoverplayed record. I finally decided to give them a try twice this year & regret both visits but I will stick to my experience at the Bishop Arts location. My appointment was scheduled for 1:45pm. Granted this took quite some arranging since I have braces with an orthodontist almost an hour away & normally have to make 3 appointments just to get things done with both. The staff knew well in advance & I reminded them yet again at my appointment that my ortho appointment was at 4:20pm giving them at LEAST 2 hours for a cleaning. I arrived on time for my appointment but did not see the doctor until 3PM. If the appointment wasn't vital I would've left. As I sat waiting, I had to notify my ortho I wouldn't make it on time in the mist of that someone came in to ask for out-of-pocket money for a "deep cleaning". Keep in mind I just had the exact same services done 6 months prior, but she was requesting almost $100. I was already irritated so I set up a payment plan because that didn't seem right to me & needed to speak with my insurance. Furthermore, I didn't leave the office until 4PM! The doctors response "This is why I tell patients to not make appts back to back because you never know how long an appt will be & I'm the only doctor here." Excuse me ? Never have I ever been at the dentist for almost 2.5hrs for a cleaning & you being the only doctor is not my issue. If you cannot maintain your schedule don't book patients BACK TO BACK ! Ultimately, I was correct regarding the costs & they had to refund me which took a couple weeks. The office seriously needs to reevaluate their scheduling system. Its clear one doctor cannot handle the office workload without creating an inconvenience for patients. Secondly, the finance coordinator needs to file insurance claims first to validate coverage versus assuming & incorrectly charging patients. If you have ever paid out-of-pocket, I HIGHLY RECOMMEND checking your dental EOBs to see if your insurance covered what you paid. Because unfortunately you cannot trust the billing department to audit their claims & properly reimburse patients. It also seems to be a habit of the finance department & the doctor to suggest a "deep cleaning" to gauge extra funds from patients. Google reviews can attest to this. I'm only giving 2 stars because of the staff I encountered outside of the doctor & finance person. Especially the young lady who polished my teeth! She was quick & her energy was amazing. Overall, this experience alone has made me second guess trusting any other dental office. I don't care what the radio says, I do NOT recommend Mint!

Pros: The staff is friendly and the office is clean. Con: I…read moredo not like that as a parent you are not allowed to go back and be in the room with your child during the procedure/cleaning, only during the initial exam...ok with older kids but uncomfortable with kids under 7. I've never been to an office where I wasn't allowed in the room with my child. Another con is I was given an appointment to return and have a procedure done once approved by the insurance, only to be told once I was there that the dates of service had expired and would have to reschedule. That's an important detail that was overlooked and caused me wasted time and effort which could have been avoided if the staff was more organized in this aspect.

This was our second visit. Everyone is friendly and its clean but it takes a while to be seen and i…read moredont like that they dont open until 10 am. Being a working adult i prefer places that can get me in at 7 or 8 am. I do like that its very close to our home. The waiting area is very kid friendly and surprised me the first time we came here. The windows are painted over so you cant see inside until you are actually inside. I imagine it helps keeps break ins at bay.

This is the most unprofessional healthcare experience I have ever had. I never dreamed customer…read moreservice could be this poor and that a dentist could be this incompetent. To add to that, the environment is unkempt and it is a very unpleasant place to be. I cannot even give details of this experience because the details are just so absurd that typing them here wouldn't do it justice. Please, please save yourself the grief and do not go here. There are so many other competent, friendly dentists with the newest technology and professional demeanors. Please give them your business instead. You will be glad you did.

Staff here is great, my kids enjoy coming here. This office I recommend to all my friends for their…read morefamilies.

I spoke with rep to give her information. She was quite rude. When I asked to speak with…read moremanagement she stated she was management. Her name is Beatriz. She needs to be fired. No one should be spoken to in such a way from "management". There are plenty of qualified ppl for this job and she clearly isn't one of them.

I was looking for a new dentist several years ago when my friend recommended Dr. Penn in Oak Cliff…read more My first visit to Dr. Penn's office went smoothly. Lisa quickly verified my health insurance and the hygienist was great at her job. Dr. Penn was friendly and really makes you feel at ease. That was almost 8 years ago! I absolutely love everything about Dr. Penn's office. Everyone goes out of their way to make you feel at home. The majority of Dr. Penn's staff are longtime employees and obviously they are the glue that holds everything together. I always request Paula when scheduling my visits but on the few occasions that she has been out of the office, the other hygienists have been great too. My teenager outgrew his pediatric dentist and has been seeing Dr. Penn for a few years as well. If Dr. Penn is not on your dental insurance plan please call their office as out of pocket expenses are very reasonable and well worth it. This is not a fancy dental office with flat screen TVs. No, this little gem in the OC is all 80s! But if you like Southern hospitality then this is the place for you.

My husband had been going to Gary Penn and took me for my first visit this morning. Gary Penn and…read moreeveryone in his office was wonderful, upbeat and kind and did great work. So happy to have found a new dentist. Elaine Dodson Roth

Scammers--stay away from this place. They told me I needed a root canal and then a crown, had me…read moremake multiple appointments, but the office was always closed when I showed up. No dentist was ever available. This feels like a complete scam, and I will be disputing the charges. Do not trust this business.

Me dieron una cita a las 10am Y nisiquiera está abierta la…read morepuerta, tampoco hay nadie Hace frío y llamo al teléfono y nadie contesta nadie Llego

This is the one. If you're looking for a new dentist, just go here. Absolutely the best experience…read moreI have had in a dental office, ever. Had an appointment at 10am, out before 11am. Julia at the front desk was so kind and helpful in getting insurance, paperwork, and services scheduled and ready to go. It was totally seamless. The dentist himself and dental hygienist both delivered excellent service and walked me through every step of the x-rays and cleaning. Totally cool that they were able to capture a 3D image of my teeth so I could see in detail what they looked like, including what my bite pressure was (didn't know this was possible to measure so easily). As far as the cleaning itself, it wasn't painful at all and the dentist made sure I felt comfortable and relaxed. They give you a pair of sunglasses to block the light, they have music playing in the room, and a TV with movies if you want to watch something. The cleanliness of the office was pristine, and parking was available right out front of the building. Super easy. I'm new to Dallas and I am so glad I chose to come here. I will be back.

Truly no doubt!! Most definitely recommend friends and…read morerelatives. It was a great privilege to be in your office. Dr. Dang, Jenny and Monica very much appreciated to their times and efforts on my procedures. Bella Family Dental surely changed a whole new positive prospective on going to the Dentist for me from now on. My result at their office was so professionally treated like a family member. More than words could express.... Thank You so much t

The front desk staff are friendly. The doctor however is unprofessional.. The doctor left one side…read moreof my mouth much lower then the other side then laughs at my face when I tell her I'm not biting the same.. Gaslights me and tells me that this is due to my bite before... LITERALLY laughed at my face along with the assistant... words cannot describe how upset. WILL NOT BE COMING BACK BETTER JOB AT IDEAL DENTAL... DO BETTER AND BE HUMBLE! P.S. cleans are also usually uncomfortable, but the clean here was PAINFUL

I wish I could give zero stars, but unfortunately, I can't. Dr. Trong has completely destroyed the…read morenerves in my tooth--a tooth that was perfectly fine until she claimed to find cavities. I am absolutely furious and lost for words. If you're thinking of leaving an honest review about your experience with this practice through the link they provide, be warned: they only approve and publish fake five-star reviews unless you post directly on Google. This is beyond shady. I have reported this company for malpractice. It's criminal behavior to scam patients and insurance companies alike. They collect money for treatments that were never performed, overcharge clients, fail to issue refunds, and falsely claim treatments to insurance providers. The level of malpractice happening here is shocking and i will be attaching documents soon* STAY AWAY FROM THESE DENTISTS, they will ruin your teeth, your wallet, and your peace of mind. Let me start by saying I have never had a toothache in my life. I worked hard to avoid this because I saw how much my sister suffered. I went to Viva Dental, and for some reason, they kept finding cavity after cavity, even discovering new ones last minute while working on my teeth. I was advised to get a second opinion by my family but hesitated--and I regret it. To make matters worse, the X-ray was not done properly by the dentist. After working on a tooth that was perfectly fine, I developed a painful toothache and severe irritation. I went back to Viva Dental twice, and all they did was keep drilling into my tooth without fixing the issue they caused. On top of that, I paid an $1800 deposit for an overpriced Invisalign treatment that I've decided to cancel. They refused to refund me and lied, claiming they haven't received all my trays because they're sent monthly. Do they think people are stupid and can't verify this information? This clinic is nothing but a money grab, with completely unethical practices. Now I have to see a periodontist to fix their mess, and I'll have to wait until next year to get proper treatment. It's clear they only specialize in treating children, not adults. The whole experience has been a nightmare and I will have to dispute every single thing with both insurance and my bank. Stay far away from Viva Dental. CRIMINALS, I have a family full of medical professionals, so please find someone else to fool. ALWAYS GET A SECOND OPINION or avoid this clinic altogether--they will ruin your teeth, your wallet, and your peace of mind.