Each staff member i came in contact with was Very nice and personable. Iread more

The front desk staff hung up in my face and my children and foster kids been going there since they…read moreopened up. Robin as the Manager or you should have spoke to your front desk representative my services is being taken else where, just rude. The post pandemic made y'all have poor customer service.

I have had a great deal of. dental work over the years and Taylor Dental is has been very…read moreprocessional, kind and easy to book an appointment.

Was excellent and I don't like going to the dentist. All the staff are great and friendly. Dr spent…read morealot of time and came up with a plan for going forward. Very happy with my choice in choosing a dentist.

I enjoyed the nice atmosphere there. Offered more information without me having to ask for it!…read moreDefinitely worth the visit because they understood I was hesitant about visiting the Dentist overall. The quality of service was outstanding. Offering alternatives without me asking which made it a whole lot easier because I was extremely hesitant! The Dentist is great because he isn't pushy, let's me go at my speed. The Receptionist smiles a lot and has a great attitude! I was made to feel comfortable right away!

So happy someone told me about Mallard Creek Dental. Great dentist and staff. Clean and cute office…read morethat makes you feel at home. Must try

Scheduling is very easy online as well as paperwork submission. Front of house is very…read moreprofessional. In regard to leading up to your appointment I did have an issue once where my appointment was moved without me moving it. They also call A-LOT, more than any dentist I have ever used. I would get calls multiple times before my appointment to confirm, text to confirm and email to confirm. I then get 1-2 calls to see if I can move my appointment earlier ... or later. Very odd. I would much rather prefer if I just got one email or one text with a click here, or respond with yes to confirm your already set appointment. This is where the star deductions come in. It is very annoying the calls and constant schedule changing requests. As far as quality of care, I feel it is good quality. The dental assistants are thorough with X-rays, good with communicating what they are doing, and answering questions. The dentist, for almost all the same reasons, as well. My last visit, she was very efficient, didn't like to waste time, which I appreciate. She answered all my questions, referred me to a specialist for a second opinion on work I had done 20 years ago. This is my second visit to this location and experience was the same both times. If you go, maybe only agree to email communications if possible. Otherwise, I feel it's a good spot to get your basic dental needs taken care of.

First ACE dental tried to push my wife into a procedure that was completely unnecessary and luckily…read moreshe found competent dentist and periodontist that were able to accomplish excellent results with far less invasive procedure. Secondly ACE made claims against our insurance for procedures they did not even do. They seem to have no trouble just wanting to rip all of your teeth out when you turn them down to find someone ethical and competent, they commit fraud and theft. Stay clear of these quacks.

I'm sharing my personal experience at CDA to help others make informed decisions about their dental…read morecare. I'm using an alias to protect my privacy since I'll be discussing detailed health information in this post. In January 2025, I began treatment at CDA and agreed to a full-mouth restoration from their recommendation, which cost me $40,520. I was told that this would provide a long-term solution to prevent grinding and give me a perfect smile. Although I had some initial reservations, the large number of 5-star reviews influenced my decision to go forward, hoping for the permanent solution to my grinding. However, my experience did not meet the expectations I was led to believe. In January, Dr. Barras removed all of my natural enamel at the direction of the director/dental assistant and the non-practicing dentist/owner, who create the treatment plans. In February, I underwent four extensive procedures when it should have been only one because the same canted crowns were placed multiple times. The office attributed this to the lab sending the wrong crowns, but I had to endure the discomfort each time. After the crowns were initially cemented, I experienced constant and severe pain, especially while eating and drinking. Over the course of several follow-up visits for pain, the director/dental assistant claimed that my pain was due to my bite even though my main symptom was temperature sensitivity, so she continued having the treating dentist do multiple bite adjustments with no resolution to my pain. Unsatisfied with the repetitious explanations yet unable to get resolutions to my pain, I sought second and third opinions from unaffiliated dental offices. The outside evaluations suggested that my ongoing pain was likely due to open margins from multiple crowns not being seated correctly, and that excess cement had been buried into my gums, which they said most likely contributed to the development of 8-10 cavities in a short period of time. CDA never disclosed these possible issues to me, even though X-rays had shown cracked crowns from my first permanent appointment in February. Due to my teeth decaying quickly (possibly from the excess cement) and the extreme pain from open margins, I was told I needed to have the entire work redone. This has caused me significant emotional distress and financial burden, as it will cost me more than double what I initially paid. I was also told by other professionals that a full-mouth restoration isn't always a permanent solution, as CDA had stated, meaning more costly and painful dental work may be necessary in the future after I'm done with the current restoration redo. Another challenge I faced with CDA was the difficulty in obtaining my full dental records. Despite several requests, the documents I received seemed incomplete and inconsistent with my recollection of my appointments. I noticed discrepancies in the records, such as additions that never occurred and exclusions of things that did, with many notes focusing on aesthetics, when most of my visits were related to pain management. I requested a refund multiple times, and although one was eventually offered, it came with conditions, including signing a non-disclosure agreement (NDA), releasing them from liability, and agreeing not to report my experience to the dental board. Given the issues with the work I received, I did not feel comfortable signing these releases. As a result, they informed me I could not have the refund unless I signed. I received a cease-and-desist letter from their attorney last month too when a review was posted about my experience which was later reported by the business for deletion. For that reason, I am leaving out a lot of details about my experience. Last week, the attorney verbally agreed to give me the refund if I signed an NDA without the liability release, which I said I would agree to, but then they sent another liability release which was never part of the verbal agreement. Ultimately, I encourage anyone considering major dental work to get multiple opinions and ask detailed questions from independent dentists about the necessity and long-term viability of the proposed plan. If you have already received care from this office and are experiencing complications, I highly recommend seeking an outside evaluation from a dentist unaffiliated with CDA. I hope my story encourages others to advocate for themselves. I did not have the luxury of reading reviews like this before choosing this business. I spent many sleepless nights in pain while reading the glowing reviews, wondering why my experience was so different. Now, after this long and painful road, I wonder if others have had similar experiences but were unable to speak out publicly. My experience with NDAs, reported reviews and a cease-and-desist letter has led me to believe that transparency and honest feedback about dental care are critical, and I hope this helps others navigate their choices more confidently.

I recently completed my smile transformation with porcelain veneers, and I couldn't be happier with…read morethe results. From the very first consultation to the final placement, the entire process was smooth, professional, and surprisingly comfortable. The team took the time to understand exactly what I wanted -- a natural, bright smile that still looked like me, just better. They matched the color and shape perfectly to fit my face, and the attention to detail was incredible. I was nervous about how they'd feel or if they'd look artificial, but they feel completely natural and look flawless. What I love most is how confident I feel now -- I can't stop smiling! Friends and family keep complimenting my teeth, and most people have no idea they're veneers (which is exactly what I wanted) If you're on the fence about getting porcelain veneers, I say go for it. It's one of the best investments I've ever made in myself!!

I hate the dentist, but going here has definitely made going much easier. The are quick and clean…read moreand clear on pricing. I have a busy schedule so waiting long times to be seen are not something that I enjoy doing. They always are on time and get me taken care of. They also listen to any concerns you may have which is very nice.

SmileWell has become my go-to dentistry. The staff have always been so polite and efficient…read more Usually there is very little waiting before you are seen and Dr. Reddy is very efficient and knowledgeable. I was in and out from my cleaning in 40 mins. The best thing is the reminders they send you regarding the appointment. Being a mom to a toddler and new born, life is hectic and I Usually forget my own appointments. Reminders on the day of appointment has been helpful to stay on track. The office itself is in a good location, with plenty of parking.

I'd gone to a dentist recently who told me I needed FIVE crowns. The cost for that treatment plan…read morewas over $6k, and I left their office in complete shock (never having or needing a crown before). I went to Dr. Annalisa Heck for a second opinion. Dr. Heck told me I just needed old fillings replaced, and the treatment plan will cost me under $2k. I encourage anyone to a) get a second opinion always and b) see Dr. Heck! She is honest, and caring and kind and personable. I look forward to have my treatment plan done by her and I despise the dentist! Also, the office is comfortable and quiet which is the complete opposite of the other office I visited which was loud and chaotic.

I initially reached out to Smile Creations to get a second opinion on some dental work. They were…read moreso kind and attentive and during the appointment and actually suggested a different care plan than my prior dentist. The new plan was a healthier more cautious route as well as more cost effective. They have a "calming menu" where you can request a blanket, headphones, warm neck pillow, etc. for more comfort and dental anxiety which I think we all can agree that we all get! Definitely recommend!

These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.

New to Texas, I spent hours researching who would likely be our best bet for our family's dental…read morecare, and because there were more reviews, which painted the best picture, I chose Fusion. Today's appointment was for a broken molar--broke it on Wednesday, called to get a new patient appointment for Monday (today). Time spent here was about 2.5 hours to remove the old filling and cavity and give me a temporary crown. The cost for (porcelain crown) everything was quite a bit more than I was expecting; we'll see how it lasts. The entire atmosphere here resembled that of a very happy home. Everyone was fun-loving, friendly, helpful, and professional. A special thanks goes out to Dr. Miller, Jonyae, Jayleen, Carol, and Paige! I am grateful for your part in making this a great experience for me today!

Dr. Bulger is fantastic! I have extreme anxiety at the dentist visits and he made me feel as…read morecomfortable as possible. Excellent bedside manner. Highly recommend.

I am a new patient here at Elgin Family Dental and I must say both of my experiences have been…read moreseriously phenomenal! Dr Herring is super kind and takes the time to listen to all of my concerns. All of his staff is super friendly and kind. Jennifer is the hygienist that cleaned my teeth and I must say is an Angel! Super sweet and always take extra steps to make sure I am comfortable since I told her I was terrified of the dentist with my past terror experiences somewhere else where. She was empathetic and did such a great job making sure everything was tip top! Morgan was such educational and knowledgeable! Honestly they have an A team there and treat you like family with care and support. I'm so grateful to find such a wonderful dental practice and I honestly can't believe I'm saying this but look forward to coming back lol They create a very calm environment and I love that I can watch the birds and squirrels as I lay in the dentist chairs. Definitely helps me with the anxiety of being at the dentist lol Would I recommend Elgin Family Dental? In fact, YES and I have already recommended this dentist to a few of my friends :). If you're looking for not a good dentist but great dentist, I highly recommend Elgin Family Dental. Attentive, caring, and lays out options to you and let you decide. I love the easy of it and not feeling pressured like other dental practices in town.

I recently had a cleaning and the hygienist was so nice. Extremely gentle!! Check out was very…read moresmooth and scheduling my next appointment. All the staff members are so vey kind, courtesy and polite. I highly recommend Elgin Family Dental.