I have only been there a few times, but the folks that work there are friendly, knowledgeable and…read moreeasy to deal with..and if you live in a mobile home, Let me just say this..this place is a MUST for parts and services. IM hoping to find some used windows for a new shop Im building...

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.

Chris is the best! She went above and beyond to help us find the products we needed. Many of the…read moreitems we needed were not available from the manufacturer for a few months. Chris called stores all over their network to find the products and get them shipped in time for our remodel. One crucial set was lost in shipping so Chris checked daily until she found it and had it shipped to us within just over a week. We felt that Chris was not only knowledgeable about solutions for us but that she really cared about meeting our needs.

Ordered our appliances(supposedly in stock items) at the beginning of January. Sales associate…read morestated delivery date of 4/9, it's 4/25 and still haven't received our items. After second time of contacting company sales associate returned call and stated that some of the appliances wouldn't not arrive until July and that wasn't set in stone. when I questioned her about the items supposedly being in stock she became defensive and stated that she never said that(she did) and that if I wanted a refund I could do that. I explained to her that I've been waiting 5 months and if I cancelled now I would have to start over somewhere else. Unbelievable

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Johnson City, TN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Excellent info very helpful. The info was correct and up to date. Made the trip to town more…read moreproductive and successful.

This is a five star complete kitchen gourmet shopping store. From iron skillets to Portmeirion and…read moreVietri China . There they have a phenomenal inventory for a gourmet shop in the middle of the mountains. Well worth a visit for anyone interested in kitchen instruments or cooking.

I really struggled with whether to give 2 or 3 stars -- unfortunately, my experience didn't align…read morewith many of the glowing reviews. I hired Atlas Kitchen & Bath to remove a tub/shower combo and install a walk-in shower, along with a kitchen backsplash. I chose them based on reviews and the desire to support a local business. The estimate process started off a bit awkward -- the estimator (TK) arrived significantly earlier than scheduled while I was working from home. He gave a reasonable quote and said the price could vary depending on tile choice. He mentioned the shower door and head installation were included, but didn't clarify the hardware wasn't. That became a surprise \$2,000 extra later. The showroom experience was mixed. The staff were patient as I tried multiple samples, but when I asked if they had a visualizer app or site, I was told no -- only to later discover the tile manufacturer *did* have one, which they acknowledged after the fact. Why not share that upfront? Once I made my selections, I returned to get a final price, expecting a reduction since I chose less expensive tile. Instead, the price stayed the same due to "more complex shower floor tile." I took the weekend to think it over and then decided to proceed. That's when I learned -- for the first time -- that they only accept cash. I had to confirm multiple times. It was off-putting and almost made me cancel the project. When I asked again during contract signing if I could pay by credit card, I was told they had been "screwed over" in the past. That didn't sit well, since there's no protection for me as a customer if things went wrong -- but I reluctantly moved forward. Scheduling was not proactive. I was simply *informed* on a Friday that they'd be starting the following Tuesday -- no actual appointment made. The two installers were nice and respectful, though often worked late into the evening or arrived late despite saying they'd come early. As the shower was nearly finished, I was asked about the curb top. I had no idea what that meant -- they'd told me they would choose a complementary option. Apparently, nothing had been ordered. I ended up finding something myself at Lowe's that they installed. When the work was declared complete, one of the installers said, "I need lunch" and left -- without completing a walkthrough. Upon inspection, I noticed unfinished drywall/paint, nicks in the wall, a shower door that didn't fully close, scratched tile, and some damage to items in my garage. When I reached out, I was told I should've addressed it when they were here -- but I wasn't given that chance. One of the installers returned unexpectedly the next day while I was on a work call. He fixed a few issues but left others undone. When I followed up again, they said someone named Ozzy would come inspect. He's praised in other reviews, but I hadn't met him. When Ozzy arrived, the first thing he said was "I'm here for the check." I asked if he was here to inspect, and he said no. After I explained the outstanding issues, he offered to deduct \$150 for the damaged items in the garage -- then asked if he could *have* them. I was so frustrated by that point, I just gave them to him along with the check. Both the shower and backsplash look good overall, but the experience was far from smooth or customer-focused. I'm still repainting my walls and living with scratched tile. If I could do it over again, I wouldn't choose Atlas. If you're considering them, I hope my experience helps you make an informed decision.

was so very please with their professionalism, the staff friendliness and helpfulness. Never had a…read morebetter experience with any business or and people, they are amazing.

This store was well laid out, easy to navigate, lots of employees chatting it up with one another,…read morebut offering little help to potential customers. Prices didn't seem to be any better than the other big box stores in town and the selection was smaller.

Very friendly folks that work here. Asked by 3 different employees, if we needed any help. Stihl…read morechainsaws, paint, cabinets, flooring, tools, lighting fixtures, lawn and garden supplies, house air filters, etc.

Chad & Christa were amazing, from the initial contact they kept their word on everything. They did…read moreexactly what they told us, showed up on time, and were very professional. More small businesses should follow this company's Integrity, their Character, & commitment to their customers. They set the bar...

Our anger has subsided but the disappointment and regret has not…read more Chad's carpentry and plumbing skills were adequate; his electrical work was unprofessional, dangerous, and not to code (electrical wire for the fireplace fans was cut and not properly re-connected; wires were spliced behind a wall with no junction box; and wires were spliced and sandwiched between the wood base of the (off-center) hearth and directly on carpet. We hired a qualified contractor to correct these dangerous safety issues and they will attest to this. A rotted/termite-destroyed stud was not repaired or replaced. Their drywall and Christa's painting skills were sad - nails were popping out; an electrical outlet was covered; and new drywall was not sanded smooth or primed before a very thin and uneven coat of paint was sprayed on the bare drywall. We sanded and repainted every single wall ourselves. Half-way through the project, we sent an email to CDS outlining the remaining items to be completed and/or corrected. They replied, in part: "... we are not preforming up your standards ... find another contractor..." We did. We have photos and video clips of CDS's poor workmanship to backup this review.

Poor quality of work and does not honor guarantee! Unprofessional, not licensed or bonded.read more

Buyer beware. Do not use this company…read more Hired Carl on Oct 7. Fired him Jan 6th. We had three big projects for Carl and his team to work on. So far none of them have been completed yet he charged me every week, even when wasn't done. He always claimed it was for materials and payroll. During the time Carl and his crew were working here he had excuses for 26 to 30 days that no one showed. It's always something with him. I have specific dates and excuses written down. I did the math and I've paid Carl $13,767 for some work on my porches, 3 gates, 3 ceiling fans hung (out of 7) and a few wood boards. Don't hire this guy.