Communicative, reliable, and pleasant, with a clean car. A bit more expensive than the competition,…read morebut I'm happy to have used his service. Very good!

HERO Transport! The only cab we could find near Bard College. Friendly & reliable. Definitely…read morerecommend!

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

5Aug2025. Just thought I'd give this company another try, during day-time hours for a Tuesday…read moreevening trip 15minutes away. As expected, no one picks up the phone.

Nick is a plumbing wizard! Sourced a 1920s faucet part like it was yesterday. My vintage sink (and…read morewallet) thank him.

***NO SHOW*** I called 3 days prior to reserve car. I called around 9am day of to reserve car for…read more12:43 am. The guy called me at noon wondering if I was exiting the train. clearly doesn't know that 12 am ='midnight . Never less , he said he'd be back in 12 hours. No one from this car service was around to pick me up. Thankfully another company was. Pronto. - they made a really strong effort to not leave anyone behind at the train station. Good people at pronto. Not at "Andi"

Driver had quick response time -- less than 10 minutes from the call to pickup. The driver was…read morefriendly. Fare was possibly slightly higher than other cars in the area.

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

Ryan is very nice and we enjoyed riding with him several times…read more But unfortunately he's not dependable and left us stranded after booking with him via his wife Lorie weeks in advance and actually rearrangling and delaying our trip by 2 weeks to accommodate Ryan's schedule. No follow up, No apologies. Even tho he was well aware that one of is disabled and uses a wheelchair. Would not recommend. NB. We were leaving for the airport in FL at 11 am to board a 3 pm flight to NY, arriving at 6pm. So not close to "hours after we landed". Pickup was scheduled for 6 pm. PA bridge collapse was A WEEk+ prior to our trip, June 11th. Our flight was June 22nd. They have NEVER offered any apologies at all. That would have gone a long way but they did not even attempt to apologiz.

Reliable, friendly, will go above and beyond. Ryan is an absolute pro, an incredibly safe driver,…read moreand will do what it takes to ensure you are where you need to. I cannot say enough good things about this service! Thank you for getting me to the airport and home!

would not answer after giving me price and stating they were 15 minutes away . Made me miss my bus…read moreto the city

From the owner: Rogers Transportation offers 24/7 services for all your transportation needs. Contact us today. We…read moreaccept all major credit cards and provide various transportation services to JFK, Newark, Albany airports, local town trips, out of town trips and medical appointments. Count on us for reliable, dependable, and punctual service.