Hudson Amtrak station was a very short stop. A few passengers boarded here and then we were off…read more We are en route to Rhinecliff Station. .

We came to Hudson via Amtrack from Moinihan Train hall . Good ride . Comfortable seating …read more Returning we wanted to upgrade . We spent $50 for upgrades. Seats have more leg room . Not crowded . Overall a good experience

We hired ABC to drive us from Palenville to Hudson, then Hudson to a late lunch, and then back to…read morePalenville. There were four of us - a mini college reunion - and knew we wouldn't be in good shape to drive! These guys were on time, kind, clean car, totally reasonable price. Could not have been a better experience!

Excellent service! Very professional, quick pick-up, safe driving, clean car, friendly driver…read more We highly recommend this transportation service!

Called two days in advance for a ride to an early morning medical appointment. Time was set and…read morefare agreed to. They never showed up. Call to office at 7:45 am says they are closed and send text. The text was never returned. Left me high and dry with only 90 minutes to figure out how to get to Poughkeepsie for minor surgery. What terrible service ! More than doubled my cost as I had to leave my personal vehicle in Poughkeepsie and make arrangements to get it the next day. Run away from these clowns!

We've used this service several times over the past few years and they have always been reliable…read more Ahmed responds promptly to texts making it easy to book a ride. This is especially important on the weekend when I've found most of the other car services in Hudson NY either are closed or don't pick up the phone. Reasonable rates, too.

Great taxi, riding with them on and off for years usually utilize medical transportation. Good…read moredrivers if your appointment is late all you have to do is call them and they'll work with you definitely recommend

I have never been picked up on time or even close to on time one singular time through the years of…read moreever having the misfortune to get this company booked as my medicaid ride accidentally. Usually 20-30 minutes late, but often up to 45 minutes to an hour. I've missed numerous doctors appointments and had to cancel only 5 minutes prior or 5 minutes after my appointment already started, due to this company. Because they still have not picked me up for an appointment 40 minutes away. At the time I'm supposed to have arrived. Ive been on the rip van winkle bridge, on the phone with the manager. After shes liked 2 times to me already about arrival and pick up time. To be told ill be there in less than 5 minutes. Which is physically impossible. My appointment is 15 minutes away. I ended up having to call them 3 separate times to update them about all the contradictions her lies mislead me to tell them, and what was actually happening in real time. The drivers here are friendly and kind, the cars are clean. But the management and operation is god awful. Not only is the schedule unable to properly function, but ive both called and answered phone calls with either saying nothing or being friendly and courteous. Just to be immediately greeted by a rude attitude off the bat. The phone operator also will hang up on you, mid conversation. Before you can either confirm or ask what you needed to. Its not possible to use this company unless you lie about what time you need to be picked up, both ways. The phone operator​ does nothing but gaslight you about arrival time, and the ability to make it on time. When she is well aware you wont be getting there by when youre scheduled to be there. She removes the grace and courtesy to medical workers needing to know if you will be late within a 15 minute window or not. I asked the driver who just dropped me off today if I had to call ahead for getting picked up. I said "10, 15, 29 minutes in advance?" Like most cabs require. She said no. Just call when youre done. I did just that. And I was told theyll be here in 30 minutes. 30 minutes NEVER means 30 minutes with this company. It will be at least 45 minutes to an hour of waiting on them. When I would have called in advance had the driver themself told me to act directly otherwise. After I already assumed I should call in advance. This cab company makes getting to medical appointments more useless than just canceling the appointment all together and waiting months for another opening with a specialist. Which they've forced me to do against my will, last minute. Numerous times. Even when trying to avoid using them for medicaid transportation. Mistakes get made in the system and its never ever worth even trying at this point. Edit: I called at 30 minutes waiting. after being declined 5 times in a row. She told me they were going to be another 10 minutes. They were another 15. Now we are over 10 minutes passed that. Waiting 10 minutes to get another passenger at another location. Which is quite literally illegal to do with medicaid transportation. Ill keep updating. The new passeneger is going home first after its been over an hour of waiting on this company as a waste of my day. Close to two if you include the extra 20 minutes of waiting this morning. Every other cab company in this area is not nearly as god awful as Columbia transport. Ive tried a majority of them. This is the only company thats been as terrible to not EVER once have a decent or proper experience.

I needed a ride in Catskill, and this is literally the only option in the area (Uber and Lyft exist…read moreup here, but there are no drivers). Thankfully, Pronto isn't exploiting this seeming monopoly, they've just got nice local dudes that'll pick you up and take you where you need to go for a decent price. I was surprised that the first time I got a driver from Pronto, he actually knew the random backwoods street my parents live on (I guess he used to take ATVs back there), and we chatted about hunting and the like. I didn't catch his name. The second dude was Danny, and he was the man. He told me all about the best Polish deli in Brooklyn to get kielbasy, where to get your Polish fix in the Valley, and was just an all around great guy. So give Pronto a call if you need a ride in the area, and go to Nassau Meat Market in Greenpoint to get the real deal kielbasy, Danny and his family have been going there for decades, and he swears by it.

Without a doubt one of the best two companies I ever had the pleasure of riding in. Always on time…read moreand never made me wait to long when it was time to get picked up from my appointments. I definitely recommend this company to anyone. Thanks guys. Stephen Choinsky

5Aug2025. Just thought I'd give this company another try, during day-time hours for a Tuesday…read moreevening trip 15minutes away. As expected, no one picks up the phone.

Nick is a plumbing wizard! Sourced a 1920s faucet part like it was yesterday. My vintage sink (and…read morewallet) thank him.

Hudson Region Transport was a lifesaver! They really helped us out with a late night call (after 11…read morePM) when no other cab companies were operational. I would definitely recommend them to anyone because of their prompt, professional response.

This company says they're 24/7, but when I called to make a reservation I was told they're no open…read moreon Saturdays?

***NO SHOW*** I called 3 days prior to reserve car. I called around 9am day of to reserve car for…read more12:43 am. The guy called me at noon wondering if I was exiting the train. clearly doesn't know that 12 am ='midnight . Never less , he said he'd be back in 12 hours. No one from this car service was around to pick me up. Thankfully another company was. Pronto. - they made a really strong effort to not leave anyone behind at the train station. Good people at pronto. Not at "Andi"

Driver had quick response time -- less than 10 minutes from the call to pickup. The driver was…read morefriendly. Fare was possibly slightly higher than other cars in the area.

Eric was a lifesaver. He picked me up from a snow delayed train without complaint and was…read moreresponsive and personable . It's not always easy booking a car in this area so I was grateful to find someone who was so reliable. I won't call anyone else in future. Five stars from me.