The best in the Berkshires by far. Excellent excellent excellent service. Thank you thank you thank…read moreyou!

Great Service. Great high end car, with heated rear seats. Great Driver…read more Highly recommended.

Michael is awesome! Excellent communication through the whole process! You know how stressful it…read morecan be to get to the airport from The Berkshires? Okay, now add you're in another state and have to get your kid to the airport for their first solo trip. Yep, you got it. Michael stayed in touch with me throughout the process. First he confirmed the day before, made sure he had contact information and phone numbers, texted when he was on the way, arrived, left for airport, and dropped off. ABOVE AND BEYOND service. Michael accepts PayPal incase you want to pay for someone else's ride. Suggestion: Add Venmo, Cash App, whatever people might be using. This service has got you covered! We will always them for n the future. Thank you Michael

Punctual, courteous driver. Affordable, licensed, clean car. Took me from Pittsfield to Albany…read moreairport. Can email Thespismec@aol.com

Do not waste your time. Rude. Combative. And NOT 24/7 despite what they advertise. We called hoping…read moreto book a quick 12 minute drive. Was made to feel like a complete inconvenience. Odd considering the $50 price tag... HARD PASS on Patricia and Lenox Taxi!..

If I could rate 0 stars I would - SO unprofessional. The company is listed as a 24/7 company, so I…read morecalled to politely ask if I could schedule a late night ride a week in advance, and was told that was "never gonna happen". I then inquired further as to why they're listed as 24 hours, and what the actual hours of operations are (to see if we could still work something out) but before I could finish my sentence, the dispatcher on the other line said "BITE ME" and hung up. Reeling from how unprofessional this conversation was. She should NOT be in a customer service business if this is how she thinks a human speaks to another human. Appalled.

Frequent traveler and can say that Abbott's is the best in the area, and one of the most reliable…read moreand professional that i know of in Northeast!! Paul and his team are always one step ahead to make trips comfortable, smooth, and on-time. Great experience each time (15-20 trips over 4 years)

Making arrangements by phone for transportation from the airport in Newark to Lenox, Massachusetts…read morewas efficient and pleasant. I was given all of the relevant details -- no surprises! The driver, Melissa, was professional, punctual, pleasant, and, most importantly, I felt very confident with her driving. The car was immaculate, and the company's experience showed in the preparation of amenities made for the ride. I feel very comfortable recommending Abbott's.

This is NOT a Taxi service in Berkshire county. They use the name taxi but have no meters and are…read morenot inspected by the state as a Taxi. If you ask them they say they are a "flat rate" service and are NOT from or IN berkshire county.

They were incredibly fast and helpful in a last minute emergency booking. Very happy!read more

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!