Making arrangements by phone for transportation from the airport in Newark to Lenox, Massachusetts…read morewas efficient and pleasant. I was given all of the relevant details -- no surprises! The driver, Melissa, was professional, punctual, pleasant, and, most importantly, I felt very confident with her driving. The car was immaculate, and the company's experience showed in the preparation of amenities made for the ride. I feel very comfortable recommending Abbott's.

In the process of setting up transportation for my 90year old mother, I asked Rebecca about the…read more"mandatory 20% gratuity" about which they hadn't initially informed me. She interrupted me, became hostile and abruptly insisted they had no availability. Then she absolutely refused to do business with me, continuously insisting they had no availability. Fortunately, there are other options out there and I even found a couple that are far less expensive. Do not do business with these people they are rude and arrogant.

We had a great experience working with Transporting the People. We needed help shuttling guests…read morefrom our wedding venue to various different hotels and rentals last summer. We were pretty last minute with planning this, and they were still able to accommodate us. They were communicative, friendly, and punctual. We're so glad to have worked with them!

We contacted Transport the People as a last minute inquiry for our transportation for a winery tour…read morein the Berkshires area. Bonnie was a pleasure to work with in booking our excursion, responding promptly to my emails with helpful information. Mike was our driver and was fantastic. He arrived promptly, behaved professionally, and fit in with our group seamlessly. We would recommend Transport the People to anyone looking for a limo/trip/ride experience in the Berkshires!

Debbie and Andrus Car Service were amazing, fast and reliable during my trip to the Berkshires! I…read morecould not recommend this car service more!

Debbie was one of the highlights of our trip. We were hiking a section of the Appalachian Trail…read more She knew exactly how to get to our remote pick up location. She even helped us get there, so that we didn't get lost. On our ride to our drop off location, she gave us helpful information about the section of trail that we would be hiking. She told us about the trail angels that we would encounter and interesting places in the towns we would walk through. We ended up needing some of the tips she gave us. It helped us navigate a situation with an injured hiker in our group. Because of Debbie and her helpful information, we were able to find a trail angel to help us and the hiker was able to continue hiking with us. Debbie is knowledgeable, kind, helpful, and flexible. We highly recommend her and appreciate the amazing job she did.

Great experience! Knows the area well, safe car, good conversation. Would recommend anyone…read moretraveling up state! Was flexible with me and the train delays. Definitely book here. Lots of Uber service is unavailable. Better than an Uber!

Tom saved me! I was in a bind and he came through. I highly recommend his services. Very friendly…read more Felt safe and amazing drive from Windham to Mahwah.

Horrible. Never came. Is this even a real business? Rude unprofessional lady on the phone stopped…read moreanswering our calls 20 minutes after the cab was supposed to arrive. Thankfully we were able to see our movie on time when Pronto taxi stopped by and asked if we needed a ride. Edit: lol Stacey J. left these 7 notes for me. You must be the terrible scamming lady we spoke to on the phone. Nope!

My driver James was friendly and very helpful as I maneuvered my way up Warren St. He went out of…read morehis way to help me run an errand. After delivering me to my destination I realized I'd left my phone behind, at which point he voluntarily retrieved it for me. James' car is as immaculate as his manner is friendly and upbeat. I'm a fan.

5Aug2025. Just thought I'd give this company another try, during day-time hours for a Tuesday…read moreevening trip 15minutes away. As expected, no one picks up the phone.

Nick is a plumbing wizard! Sourced a 1920s faucet part like it was yesterday. My vintage sink (and…read morewallet) thank him.

I needed a ride in Catskill, and this is literally the only option in the area (Uber and Lyft exist…read moreup here, but there are no drivers). Thankfully, Pronto isn't exploiting this seeming monopoly, they've just got nice local dudes that'll pick you up and take you where you need to go for a decent price. I was surprised that the first time I got a driver from Pronto, he actually knew the random backwoods street my parents live on (I guess he used to take ATVs back there), and we chatted about hunting and the like. I didn't catch his name. The second dude was Danny, and he was the man. He told me all about the best Polish deli in Brooklyn to get kielbasy, where to get your Polish fix in the Valley, and was just an all around great guy. So give Pronto a call if you need a ride in the area, and go to Nassau Meat Market in Greenpoint to get the real deal kielbasy, Danny and his family have been going there for decades, and he swears by it.

Without a doubt one of the best two companies I ever had the pleasure of riding in. Always on time…read moreand never made me wait to long when it was time to get picked up from my appointments. I definitely recommend this company to anyone. Thanks guys. Stephen Choinsky

Punctual, reliable, comfortable, reliable vehicles. The drivers are knowledgeable about routes and…read moremake you feel comfortable and safe. I have used the service for decades.