My partner and I needed to get to a rural area of Vermont from Albany, and John agreed to take us…read morewith no hesitation -- he's truly a gem! He was very responsive as we planned our pickup time / location. On the date of our trip, he arrived promptly at the time we had agreed upon, and his car had lots of space for our luggage. John himself was very friendly and kind. When we arrived at our destination (which we had never been to before), he helped us figure out exactly where we needed to be. I should also mention that John's rates are very reasonable -- with how excellent his service was, we felt he provided incredible value for the price. Thanks so much, John!! I highly recommend reaching out to John if you're ever in need of taxi services in the area :)

John is a very good communicator. He responds quickly, with details, and made me feel very secure…read moreabout when and where he would pick me up. He is nice, a safe driver, and is good with either conversing or driving in silence. He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours. I recommend him highly.

Courteous, on time, clean car. David was very professional and even showed up early when I…read morecontacted him. Would definitely use this company again and again!

I want to add my voice to the many complimenting the excellent service provided by Namas Car…read moreservice. We had a very early flight from JFK in February that was adjusted to an earlier time at the last minute by the airline due to weather. Michael and Jose did not flinch, they updated our pickup time from 2am to 1am and Jose was an absolute pleasure to travel with. We were lucky enough to ride with Jose both ways and the whole car service experience made our vacation that much more stress free and enjoyable. Jose even braved a treacherous and long sheet of ice and snow helping us get our suitcases from the car to the house upon our return to Albany. This is the way to go if you need a car service.

This company is absolutely amazing! I used them twice in the last two years. Most recently I hired…read morethem to pick up my daughter, her husband and three girls. I was so worried they would miss the flight due to weather, traffic or the fact it was the holidays. Not only did they confirm appts before, but they texted me letting me know they were there to pick up at 0300, but when they stopped at Albany airport too. Then texted me again a couple days prior to Christmas Eve for the airport ride back home. They took away from their personal Christmas time with their family to make sure mine was picked up and home safe on Christmas Eve. They are a little higher than super shuttle or ubers, but definitely more comfortable and more reliable. They will always have my business when I visit New York and when my family flies to San Diego to visit me! Do not waste ur time on any other company in the Albany or Glen Falls area!!!!!

VIP car service is excellent. "Moe" is professional and…read moreresponsive to requests and he chose an amazing driver/ Jasheim, who was excellent. Safe and comfortable trip. Very respectful and thoughtful. I highly recommend this company.

Great service! Comfortable and convenient! Very professional. We had prompt pickup and delivery to…read moreJFK

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

I'm not usually compelled to write reviews/opinions, but in this, I'll make exception. The car, the…read moreservice, the conversation...EXCEPTIONAL! Muhammad was prompt and courteous and didn't make feel rushed. Service was 5-star. I truly wish this car service was in every city I'm in. Businesses and business people like these are what we all hope for and beyond. You know that there is so much pride put in this company. Thank you for a fantastic ride/service.

Had them pick me up at my hotel to take me to dinner, upon arrival the driver told me the fare was…read more24.00, to go 6 miles. After complaining, he cut the price to 18.00. After going on a fare estimate website, with fuel surcharge, and 15% tip it should have been 18.00. They just tried to rip me off for 6 extra bucks. Albany should have regulations to prevent cab robbery. Albany needs Uber. Now I call first to confirm the fare, but will NEVER USE PRESTIGE.

Out standing service. Highly recommend. Very professional and on time. Have used this service twice.read more

Six of us went for the weekend in Saratoga. Natasha/Alton, the lovely couple who own/operate…read moreUpstate Living Transport, were with us all weekend. We went from the airport to the track, track to restaurants, restaurants to the hotel and back again. They were flexible when we needed them to be, responsive and an overall pleasure to deal with. The cars were all immaculate and the rides were smooth. I highly recommend using them if you need transport in the area.

This service was the way to get the bride and groom to the reception! The Rolls was so classy, the…read moredriver was personable, on time and the red carpet treatment was just what we were looking for.

Kevin is the best driver in Albany. He will pick you up anywhere and get you to your destination in…read moreno time. Reliable and will always answer his phone! In a town full of expensive cabs, Kevin is the way to go!