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Big Johns JLM Transport

4.7 (33 reviews)

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Response time

40 minutes

Response rate

100%

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5 months ago

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2 years ago

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1 year ago

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2 years ago

Business owner information

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John M.

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3 years ago

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2 years ago

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2 years ago

Prompt, friendly, and nice. Really appreciate that he was able to pick me up from my hotel for an extremely early airport run!

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4 years ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

I arrived around midnight for a wedding and Big John was awesome and provided great transportation!

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5 years ago

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8 years ago

Rude service. Refused to use meter. Overcharged me relative to what locals told me the fare would be by 25%

Business owner information

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John M.

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7 years ago

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7 years ago

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10 years ago

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9 years ago

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10 years ago

VERY reliable. Got my ride to the airport at 4:30am and the driver was exactly on time!

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7 years ago

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9 years ago

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Ask the Community - Big Johns JLM Transport

Availability from Niskayuna to Albany Airport at 4AM on 8/8/24 for 2 people? Cost?

Please contact me directly @ 1-518-522-2205 to discuss. Thanks , John

Charge to go from Albany airport to Keene Valley, ny Sat 24 June, pick up at noon?

$265.00

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Review Highlights - Big Johns JLM Transport

He got me from Albany airport to a small, not-easy-to-find-in-the-dark country house in Vermont in a few hours.

Mentioned in 4 reviews

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Premiere Transportation

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(26 reviews)

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Big Johns JLM Transport - taxis - Updated May 2026

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