Back in July I was fortunate to be invited on the party bus!…read more Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun! Back in July I was fortunate to be invited on the party bus! Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun!

If you are thinking of booking with Royal Transportation for any limousine or shuttle services,…read moreDON'T DO IT!! I booked a 32-passenger shuttle with them in January for my daughter's wedding in June. Arrangements were made for pick up and drop offs between two different hotels and the venue. A WEEK BEFORE THE WEDDING, they called to tell me that the shuttle that they booked for me had an engine issue and was no longer available. (NOTE: It was Belmont weekend). They proceeded to say it would not be fixed in time and their only remedy was either an actual yellow school bus, a 3-passenger car or cancellation of the reservation. As we had already communicated to our guests that shuttle service was available, this was beyond unacceptable. Meaghan, who I spoke to was curt, rude and insensitive annd spoke at a very fast pace and just wanted me to decide quickly on one of the options. Needless to say, I had to scramble to find a friend that had a vehicle that could only accommodate 7 people and would have to do multiple trips back and forth. I truly believe there wasn't an issue with the vehicle, they just wanted to book it with another larger party that needed it for Belmont, likely higher fees. They had already gouged me in January on the rate by double charging me due to Belmont. Anyone who can just randomly do that with no regard for the impact on such an important day as a wedding, is in my opinion very unprofessional and shouldn't be in business. They should have tried to obtain a vehicle from somewhere else. A simple apology doesn't cut it in this situation!

I have used Today's Limousine services several times in the past few years and they remain a…read morereliable, friendly, flexible and outstanding service. Why would you bother with anyone else when Today's Limousine is so fabulous??

As first time customers our experience was very positive, our driver Ramona was terrific. My…read morehusband and I are frequent travelers and when we do Fly out of Albany Airport and not Logan in (Boston) they will be our go to car service. Highly Recommend! Kaye & Bill Bromley South Glens Falls

Out standing service. Highly recommend. Very professional and on time. Have used this service twice.read more

Six of us went for the weekend in Saratoga. Natasha/Alton, the lovely couple who own/operate…read moreUpstate Living Transport, were with us all weekend. We went from the airport to the track, track to restaurants, restaurants to the hotel and back again. They were flexible when we needed them to be, responsive and an overall pleasure to deal with. The cars were all immaculate and the rides were smooth. I highly recommend using them if you need transport in the area.

The best in the Berkshires by far. Excellent excellent excellent service. Thank you thank you thank…read moreyou!

Great Service. Great high end car, with heated rear seats. Great Driver…read more Highly recommended.

Couldn't tell you how bad this company is !!!!....vehicles are not maintained and constantly…read morebreaking down. As a passenger every warning light is on and sometimes when you hit bumps...the suspension is so bad you wind up in another lane. The drivers are mostly disheveled and seem to be lost all the time. A couple a friends I know took them also and wanted to get out of car because the noises and suspension was so bad. Burned a friend of mine for the wedding party and never showed up at all !!!!....BAD BAD

Regency Sedan threw a hiccup into my wedding day over memorial day weekend. I gave explicit…read moreinstructions and times of pickup...but it seems they subletted the job to another company and didn't give any of the times correctly. It was an embarrassment as my guests waited in a parking lot for a limo that wasn't showing. Once they came late, they were not apologetic! and advised me the pick up times were also incorrect! I was 30 minutes late to WALK DOWN THE AISLE!!! I won't be referring this company to friends.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!