I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I had actually been putting off dealing with this but I'm so relieved with how easy and positive…read morethe experience was. Aaron was fantastic, he helped me get the best product at the best price for my needs and I'm pleasantly surprised by the quality of service.

Was having issues with my cox online account. Avrum was very helpful. I was greeted at the door, we…read moresat down and was in and out in 10 minutes.

Please... Do NOT use this 3rd party store. If anything goes…read morewrong they will NOT help you. They are indifferent and act like you are a nuisance. The sale went great.. of course but if something breaks.. beware they are NOT going to help you

John with the beautiful blue eyes is amazing! Go to him for whatever you need! A+ service!read more

I have been with Cox for over 20 years. They provide excellent internet service, usually. 2 years…read moreago I was paying around $50 a month for internet services. My current bill was $150. It tripled in two years. I called customer service and talked to some Indian who went by the name of "Mike". He assured me my bill was going to be lowered to $66 a month, which to me is fair. My problem is that unless I called and made some noise they would keep jacking my rate. As soon as I complained they lowered the lowered the rate. Just a scam. How many people are they charging $150 a month because they didn't call and complain?

The worst ISP ever. (And I have over 15 years of experience with them)…read more Dog sat at my friends house with Centurylink fiber and had 500mbs down and up. Back at my house with Cox "fiber" and I'm back to 100 mbs down and 15mps up. Don't forget the frequent packet loss and 15-30 minute outages several times a day. I complained to the FCC in 2024 and they sent out a couple trucks to "fix" the nodes that were overwhelmed because of construction but we are still here in 2025 with appalling service. Customer service replies rotate from blaming you, blaming your equipment or turning off the support line when there's an outage. Only when I reached out to the FCC did something happen. Arizona corporate commission could care less about the Centurylink/Cox duopoly in Phoenix. Get Centurylink or Google fiber if you can. Cox will ruin your day.

Trading in my iPhone 13 for a 17 was painless - I received $849 for my trade in and came out with a…read morenew phone for "free". I scheduled a service appointment online and had no problem getting seen when I came 15 minutes early. They didn't have a large selection of colors in stock so I could only choose from black. My service advisor also wasn't very personable.

Amazing Alex! Do you ever dread upgrading to new phones…read morebecause you know the process is worse than buying a new car? That was us! We arrived armed with skepticism and left totally awed by Alex Clark and the transparency of the experience. I have a gut instinct about people and Alex quickly won my trust. He explained every absolute detail known to man regarding the phones, the contracts, the options without pushing for a decision. There was no expectation to leave with new phones- he would give us the printed bid- yes you read that right-the PRINTED bid. In the past I have walked from upgrading my phone when I was presented with a multitude of verbal quotes-nothing in writing,-and promises my bill would be lower than my previous bill- but no definitive agreement. Not with Alex- he would have met with us all day answering any questions we had- we never felt rushed. What we did feel was respect, patience, clarity and actually joy as Alex continued to deliver both professionally and with his endearing enthusiasm. Yes we left with new phones, and several Verizon products. We hope Alex never leaves Verizon- but we know he is a gem and may be snatched up in another capacity. A plus for Alex and a minus for us. When you want an exemplary phone buying experience ask for Alex Clark.

We have had Century link Fiberoptic for 5 years great service, until the last couple of weeks after…read morethey were bought out by AT&T. in the past week our internet has been on and off, today when the internet went out again, there was no human I could call, all of their customer service in automated, I finally gave up. I am having COX come out tomorrow to install their internet.

Worst ever. We get no service more often than service. Buffering is what we pay for.read more

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

Mojo Broadband delivers me fast, reliable internet with excellent customer service. Their…read moreno-data-cap plan ensures seamless browsing, streaming, and gaming. Their consistency, speed upgrades, and precisely what I needed. Highly recommended!

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Waited over an hour and a half at this location to return our equipment. We were told we would get…read morean email showing the equipment was returned & it never happened. Called the location 2 times on different days and left my phone number for them to call me back they never did. Unless you want to waste your day, do not go to the store. Very unhappy employees.

Cox has a billing bug that will continue to send you charges even after you end your subscription…read moreand return your cable box. A friend I know apparently reached out to them about this multiple times to the point where he just told his bank to stop the billing. Cox then used a debt collector to kill his credit score. Similar thing happened to me. Do not use them.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.