If I could give this place more than 5/5 stars, I would - they deserve all the praise for their kindness, courtesy, knowledge, overall professionalism, and the cleanliness of the facilities.
I booked a lesson with Shannon for my parents as a late birthday gift. They have never shot before in their lives and had no experiences with guns whatsoever aside from media. I settled upon Target World Inc through my research due to its great reviews from other people was very pleased to see that safety was one of their biggest priorities (and one of my greatest concerns).
I did some research on their website. I then called TWI to speak with someone in person, as I felt that asking questions through phone would be easier than writing down email inquiries.
Pat saw that it was a special gift for my parents and explained more about the facilities, instructors, etc. I spent quite a bit of time on the phone with her mostly because I had a lot of questions about dress code, what to expect, anything to bring, how the lesson would go, etc (again, as safety was my biggest priority). She was VERY thorough and EXTREMELY kind and so pleasant to talk to - I wish I could thank her in person but I didn't get the chance to see her when we went for our lesson. Rarely do I ever have someone so helpful when I'm on the phone but she made sure to go through every detail and answer every question I had, giving her own personal recommendations for lesson plans and what we might want to focus on without pushing them. Pat, like other TWI employees I assume, is truly one-of-a-kind individual with her kindness and knowledge and an amazing representative of Target World.
Yesterday I arrived with my parents to TWI for our appointment. We arrived a little bit early to sign the paperwork and the employees at the front desk, though they had a couple people they were working on, made sure to get to us as soon as we could and explain the process. They then pointed us to the second floor where we could wait for Shannon for the lesson. As we strolled around the area, one employee (Rick) asked if he could help us with anything.
He was such a lovely, energetic, and sweet man. My parents looked over the gun collection in the cases and he explained the types of guns in a very informative and educational way for complete beginners like us. And he did it with such a great smile the whole time - he oozed such a warm personality that I found with all the employees at TWI.
He even showed us the different parts of an empty gun (giving us lessons on the importance of checking the state of the gun) and explained them all to us. Essentially, he was taking time out of his day to give us a pre-lesson lesson that was both informative and entertaining while still very professional. And after our lesson when we were heading down to shoot, he gave us a thumbs up and encouragement to my parents. This again cements how much of a community TWI is and how well they treat their clientele.
Shannon picked us up and we headed to our classroom. Again, like the other TWI employees I've interacted with (as I was the one setting up the appointments and such), he was very open, personable, incredibly kind, and the best of the best we could have asked for.
In the classroom we went over background information, focusing a lot on gun safety, and then moved on to practice with the fake pistols (laser guns to practice aim). He walked through each step and demonstrated, then followed those corrections with positive reinforcement and always made sure to congratulate them on how well they were doing throughout the lesson.
Once the basics were covered we moved down to the shooting range itself, where he explained everything and they could put their skills to use. They were nervous holding actual loaded guns, but again he encouraged them and was very patient and supportive. He stood behind them as they shot guns for the first time (maintaining a safe and professional distance) and congratulated them with "That's it!" or "Nice one!" when they shot. He also gave feedback throughout.
Our lesson then ended shortly after, and my parents, both of whom had never touched a gun until that afternoon, felt extremely exhilarated and blown away by their experiences at Target World (which they and by the kindness and experience of the employees - especially Shannon, whom they continue to rave about even a day after their lesson.
Our experience was extremely positive and truly a once-in-a-lifetime memory that we will cherish for a long time. I also bought a gift card for my parents so that they can come back anytime. Furthermore, I plan on booking my own lessons with Shannon so I can take part, as yesterday's lesson was only for my parents.
I cannot say enough about how much of a wonderful business Target World Inc is. We all plan to be back very shortly.
Thank you especially to Pat, Rick, and Shannon for helping us make this an unforgettable experience! read more