This Target is top notch. Size wise, its humongous! Categorically organized. Clean & well staffed. It's my favorite one! read more

I left my keys in a cart, and have been trying to get on the phone with someone for 5 phone calls. Tried dialing customer service, all other departments, and even HR. No answer it just rings for about 3 minutes and then hangs up on me. Store itself if very okay for a target. read more

I used to go to the WeHo Target a lot, but I live closer to Target Expresses and City Targets and I occasionally order online. This is a full Target and they have groceries, too. What I liked about this Target was the food options in the plaza and there's a Best Buy around the corner. Although it is not the same during the pandemic, I still like this location. There is plenty of parking in their structure and it is free for the first hour. For better or worse, much of the area surrounding has gentrified, for better or worse. read more

It's sad to admit, but proximity to Target is actually a factor in how easy it is to settle into a new city. Being new to Los Angeles, I've already been to Target three times since I moved here a week ago. Unfortunately, living here in the downtown area, all Targets are about seven miles away... in five different directions. I chose the WeHo location because I figured it would be close to fun stuff... so off I went. I like the location. The people are friendly, the store is nice and large, there are food venues around in the center, so you can grab a bite before or after shopping, and parking is free for the first hour in the HUGE lot underneath the Target. All good. read more

Pro: 1) decent floor plan, somewhat cleaner than other Tar-Zhays I've frequented 2) decent selection of home goods - for instance, they have a wide selection of Kitchenaid teapots in various colors 3) reasonable return policy - will give you store credit even if you forgot your receipt. Con: 1) shelves are somewhat sloppy and occasionally poorly stocked - took me several tries to find someone to bring an item from the store room. 2) parking is a bear - it's literally a race against the clock to get out of there within the hour (you get only one free hour while shopping) 3) they started charging $0.10 per bag now thanks to WeHo ordinance - this will probably hinder sales, because people don't like getting nickled and dimed (literally) And yes, as Katie B implies, Target is like a mini Costco. You end up buying stuff you don't even know you need, until you see it in the store. Plop, right into Uncle Karl's shopping cart. read more

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We had the terrible pleasure of having to deal with Josue today at self checkout. My girlfriend and I had about 6 small items. So we went to self checkout. We had 2 items that were a different price on the Target ap. So we asked the employee at self-checkout for assistance with price matching. This employee happened to be Josue. When we asked him, he said he could not do that because the price online is separate from in-store. We even pointed to the sign posted at the register that mentioned the price match policy and let him know that we never had this issue before. And the price match policy is even listed online. He of course made everything up he could, to not do his job by saying "Oh my manager just told me that that policy was removed" we still argued and he said "Oh well if the price is different at this Target compared to online or at another Target, there's nothing we can do". We still argued and said if that were true, the policy would not be posted at the register. Josue scratched his head and looked around and started sweating, because clearly he just didnt want to do his job. And he said "Ok, I will make an exception and price match this time, but no other Target will do this", like he was doing us a favor or cutting us a deal. He price matched 1 item and then walked away. When we let him know there was 1 more item, he pretended like he didnt hear anything. So we went back to him and let him know there was 1 more item, he said again like earlier when he lied "Oh if it's that price on the ap or another Target, there's nothing I can do". So which one is it? The store policy? Or the policy you made up Josue? I would like to also add, that we were the only people at self checkout. Typically if it's busy, we understand and won't ask for an employee to price match. And to put it into perspective, the items we wanted to price match were $8.50 in store but $5 on the Target ap and the 2nd item was about $7 less on the target ap, so it didnt make sense that the items were market up 40% in store. If it was for .50 cents we wouldn't have cared. But we felt that major price difference of $3.50 plus $7 was worth price matching. And the fact that we were the only customers at self checkout. There was nobody else for Josue to help, made us feel he clearly just didnt want to be helpful or try at all. He really just did not have a sense of care in his body and seemed like we were inconveniencing him. Anyway, 5 stars for all the other helpful employees that work at this location. It is kind of annoying that we have to wait 10-15 minutes for an employee to come and unlock the cases for some items. But we understand that theft is crazy in modern day, so it makes sense. I'm still happy that employees still come and assist us. So 5 stars for those employees who do their jobs and are helpful. But 1 star for Walmart quality Josue. If I could give him -5 stars, I would. If an employee were a Karen, it would be Josue. read more

The check out lines here are completely non-sensical. They're stacked - but not in a way that you can get to a back check-out. It's frequently a mess. I'm here at least two or three times a week and still find it hard to find things and even harder to find anyone that can HELP you. One of my favorite things about Target is the ease of finding cheap basic clothing - I need a black t-shirt... this is where I'd go. But the women's clothing and accessory department has been in a constant state of flux and mess for the last 6 months or so... A simple trip to find a sun hat resulted in finding only three hats. Three. I used to love their women's sleepwear department but that has also been a mess for some time. I hope they get this all fixed up. It's not like I'm going to stop going to Target - but this one is a bit of a cluster these days. read more

Now, I love target. I come here to shop for all my favorite things like groceries, clothes, school supplies, bath supplies. Just about anything, you can find it at this target. They even come with self check out lines that allow you to quickly pay for your things and go out the door to spare you the long lines. However, the staff needs some serious training on how to treat their customers. A man was shopping here purchasing a $40 gift card, jacket, and a shirt for a homeless man, and rather than being able to shop for his things using his own money, the ever so friendly staff of this store decides to lecture him on not being allowed to that. He is allowed to buy whatever he wants and frankly they have no right to tell him, me or anyone what they can or cannot buy. That is just appalling and beyond horrible. Please do not shop here. for anything, unless you want to be told not to. read more

If having to page a team member to unlock your essentials or finding everything out of stock and then waiting in long understaffed lines to get checked out with no one directing guests to where to go is your vibe than definitely check out this Target read more

Target is failing as a business. I won't be shopping here anymore since they shut down ALL self checkouts. Will they hire more cashiers? No. Will they lower the prices since they are keeping people from stealing (their exact words) ? No. I'll buy from Amazon. read more

This location really has the best employees. Bobby G helped me out today and he was such a wonderful conversationalist. Give that man a raise or at least a gift card. read more

I have come to this Target location many times in the past. Its a great store to shop in. It is just in a bad area of town with a bunch of homeless, Hookers, Thugs, and drug users. That is why security is so tight at this store. Security kind of treat you like a criminal here. But we stopped by and shopped for some things. Good customer service and a bunch of stuff to purchase. I like the Starbuck s nearby. ALways a pleasure to visit here. read more

Target today was the best possible situation. Phone shopping can be extremely complicated when going from store to store when shopping does not need to be complicated, especially in a group. Anyway, customer service with a Total Wireless phone plan from Target employee and phone setup today, superb! Came into Target and was wanting phone shopping to be over with, and the Target customer service associate was there right when we walked in and got right to the phone, and the best possible outcome in the best way. Warm, vibrant, energy reading professional service and had phone picked out and activated within a few minutes! Didn't catch name. She was wearing brown pants and black shoes on Thursday December 9th in the afternoon. Son and mom with the Total Wireless TCL Phone. She deserves a raise and promotion, she is going places! Phone is great and customer service review worthy! read more

so i love target. they had great spring shorts in the front. i wanted some shoes but they didnt have my size. i needed deoderant and i went to like 30 different cvs, rite aid, walgreens, target, walmart looking for my stuff and no where gad it. but this place had my deoderant!! omg i legit bought like 6. i guess theres a deoderant shortage in california or something. amazing. spent like $80 buying 2 things wtf target read more

I always frequent THIS Target which is located on La Brea /Santa Monica with convenient parking below. There is a Best Buy & Starbucks in the complex also. I was at Target 2 days ago and spent well over $300 on various goods, I.e. rugs, floor mats, towels, lots of storage containers as well as 2 women's T shirts for myself: "Dog Mom & a LA Dodger V neck and 2 bottles of wine, those 2 T's and wine came to approximately $70. This was at 1:57 pm pm on Sunday June 21, 2020. At 5 pm that day, I decided it was time for a walk with my puppy and YES a nice cool glass of vino. I could not find the target bag that those items were in. I immediately contacted the store and informed them and they said "oh we are so sorry & we will be happy to replace the items" I replied: "thank you so much and I'm on my way" They replied: "ohhhh we are very busy right now and would it be ok if you came tomorrow?" Me: no problem. See you tomorrow early morning Thank you! Next day I go to the Return Department... this is where it goes extremely bad!! They listened to my story, took my receipt and went into a back room. This is where they told me that they watched me on their video cams and actually saw me PAY for all of my items, place them all in my cart and then went to my car where they (3 young and clearly in dire need of customer service 101) SAW me place that exact bag which had those exact items : 2 women's t shirts and 2 bottles of wine. I said to them: "so, you are all telling me that you CLEARLY SAW each and every bag and the contents in them including the one I paid for with the 2 t shirts and 2 bottles of wine?" They replied : "yes we saw each bag and could see the exact t shirts and 2 bottles of wine which you put inside your car." Me: well, that's very interesting and somewhat confusing to me as I DO NOT HAVE those items." Target: we saw you put them in your car. Me: oh so are you saying I'm lying?" Target: no we just CANNOT return your $ and/or allow you to get the items you paid for. Apparently, they were lost from the time you left the store to your car!" Me: I would like to see the video showing the purchased items that you claim you all could clearly see my putting them into my car. Target: we cannot allow you to see the video. Target: sorry but you may want to go to parking security, I did go and they had nothing. Then, target states to me "ohhhh we can only see what goes into the cart and after it goes into the elevator, we cannot see anything and are not responsible". Ummmmmm - did you remember when I told you that all 3 employees stated that THEY SAW ME PUT EACH BAG INTO MY CAR and that THEY COULD SEE the contents of each bag esp the one with my 2 t shirts and 2 wines. I paid close to $70 dollars for these items and an additional $240 for various other items from target that day. I was offended that they pretty much accused me of lying and trying to rip this multi billion dollar company during a pandemic for $70 I'm 65 years old and have never ever done anything remotely close to what they are assuming. They were rude, unapologetic regarding my lost $70 worth of goods and just simply not professional whatsoever. Maria who assisted me on the phone was apologetic and nice but still refused to help me. The one other person was Tony in electronics who was knowledgeable and I was actually going to purchase a Smart TV that day. Well, unfortunately for their employee who doesn't deserve this : the tv wasn't purchased. This was, without a doubt the WORST experience I've ever had at any Target!! I'm a huge fan of Target but not this one and perhaps they need to send that staff who were so rude and not accommodating to "customer relations 101" I'm out $70 and extremely disappointed. read more

Wandered around this target trying to buy Christmas Gifts and waiting for my toe nails to finish drying. We almost found everything we were looking for. This location has A LOT. Their clothing, stationary, and kitchen sections lack a bit of inspiration. Cash is fast, they have bathrooms, and staff isn't in your way. read more

The customer service here is awful. They gave me the wrong order at drive up, I didn't notice till after I had already left and when I called to see if we could switch it out to the correct order, they didn't answer their phone. I've called several different departments and no one has answered. 20 calls later and still nothing. The parking situation is awful here as well. Don't recommend this target. Drive a little further and pick a different location. read more

Does anyone work here? If youre looking for someone who isnt a robot or seems to be interested in doing their job. Dont come here. And do not call. No one picks up the phone here. read more

The parking here seems like it is the worst but it's actually not too bad. A bit of familiarity and luck will help you out though. The rest is pretty standard. Some employees are friendly some aren't. Some of your co-shoppers are smart and courteous and some are Fucking stupid. You know, the standard drill. This actually increases the star rating because you'll get so fed up with this shit, you'll grab what you need and gtfo without spending a bunch of $ on shit you don't need. One thing I must mention, this is a very busy location, so assume there will be a lot of items that are sold out or almost, especially during the holidays. read more

WARNING: always check your receipt before leaving the register. On Friday, December 20, 2024, I made a purchase at the Target in Diamond Bar, Ca. After reviewing the receipt when I got home, I realized I was charge twice for an item I bought one of. I called the store, spoke with the operator, was told to bring in the receipt to the customer service/refund desk. I asked how to be sure they knew I was telling the truth? He said they will review the video tape. When I went to have it refunded back to my card, the person ( young snarky rude male), did not listen to what I was saying. Said he does not work in security, did not know who I spoke with, did not credit my Target Card, gave me a gift card. Continued to smirk at me. Said he has to deal with people like me all the time when I got annoyed. I said call the manager. She could not reverse what he had done. I told her he needs to be trained to listen. read more

Wow super customer by Emily she was very helpful I was checking out in self check and I need it help right away she help me out read more

Target - Department Stores Near Me - West Hollywood, California

A lot variety it's a pretty big store but star of the show was Andrew, super helpful individual. Was at checkout with my Partner and he was the cashier attending us...he was greeting employees and customers just happy vibes all around. read more

Horrible place and would recommend NOT coming here. THe people are not helpful in this store. Came in with some questions, tried to exchange something which was new, with tags and they were not helpful. Sure they have a good selection, but doubtful of my return here read more

I love target, not sure what else to say. They seriously have a down packed system, and a team willing and ready to help you! Thank you Target! read more

Target stores have become the one stop department store and even now grocery stores. The location in West Hollywood is my closest one so naturally the one I frequent. I have never had a bad experience there. One reason for that is an individual in management named Anthony. I have had several opportunities to be assisted by him and his professionalism and genuine concern are apparent. Anthony is an asset to your organization and I just wanted to give credit were credit is due. read more

Yo this spot is hot!!! Parking less than hour is free!!! The baristas at the Starbucks are really nice and friendly! Our item wasn't in stock even tho the online said it was :( Anthony really helped out with trying to order us one online, looked for stores that might have one near by. Really helped us and listened to us. Wendy was supper helpful in electronics!! The store is supper clean and COVID safe. All the employees are cool I would not be too upset if they don't have something that's not in stock they will help you, be nice and stay safe. read more

Target - Department Stores Near Me - West Hollywood, California

What seems to be a highly organized Target store. A really well-zoned area in each of the departments as well as the friendly customer service that it entails, from what it has been observed. There are common items that tend to be out of stock fast, which seems to be normal at other Target locations. Staff seem to be quick to respond to call buttons as well as responding to any product inquiries that I had. Will be shopping here again. read more

I love this store. The team is friendly and efficient, and the store is always clean with a nice vibe. Thanks WeHo Target!

This place is awful, the staff is so rude. Just a bunch of kids that don't know anything about customer service or how to talk to grownups. They are lazy and completely rude. Just awful. Some of these kids should be fired. Seriously. (Isaiah) horribly rude. read more

I felt I had to commet. I did a review last year due to an incident of extreme violence that when on in their store. Young man went on a tirade and was destroying the area where the returns are done. I was in the middle of store approaching the the checkout area, a Friday afternoon, We thought it was gun shots at first. The management were standing around watching, Myself and other shoppers were scared and stunned. But I have a mouth on me, mainly due to the first 15 years of my life were lived in Belfast, Northen Ireland during "the troubles' of 1970s before the family moved to the US and settled in Southern CA. So when you grow up with car bombings and gun fire on the steets...well hey that is America today...you're a wee bit sensitive to noise and danger. Manny the manager and the others stood there and did nothing and let the tirade continue. I told friends and family I can't tell you what to do, but for me not a good scenario to be 3 stories up and only entrance in an out....no thanks. And now DTLA, a child stabbed, a young woman who is a flight attendant for Korean Air Lines..stabbed...Thank God that security guard had a gun, he was retired LAPD shot and killed the homeless man who went over I always felt Target was kind of upgraded Walmart, I even preferred the older on La Brea, but I won't go in there. I can put up with some attitude, some I get it's not easy dealing with the public. Some attitude, but not rude behavior. But Target doesn't care at all about YOUR SAFETY...why give them your money, If you really love them, OK,,,but this location, just remember Angelinos you're 3 stories up, and you have to pay to park....LOL. read more

Too frequently they have zero carts and zero hand baskets available. Even when they aren't busy. If you ask for assistance in getting one, you are met with "sorry, when I came in a saw we didn't have any over there". read more

I shop at this store (with my husband) frequently. A nice big store, plenty of merchandise selection and good service. Reasonable prices too, and the self-checkout machines are convenient. The only thing I would recommend - is adding security. Thank you. read more

I already love this target because of how large it is, but I had a positive experience today with customer service that I had to provide a review for. I ordered a pretty expensive bedding set which included a comforter and two pillowcases. When I got the product home, it only had the comforter but the two pillowcases were missing. I was careless and tossed the receipt and wanted to see if the store would allow me to just get two pillowcases of the same brand So that I could keep the comforter (I really liked it and it was the only one that size, brand and color left). I came in to the store with nothing but the debit card I used to purchase the comforter set and my word that the pillowcases were missing as I did not bring the comforter back (it was huge and I had already stuffed it and put it on my bed). I was prepared to have to really argue my case that I was not trying to scam them out of $16 pillowcases after buying a $130 bedding set but once they were able to confirm through my card that I actually made the purchase, they agreed to let me take the pillowcases and now my bed set is complete. I was already having an off day and probably was not the most cheerful person so I really appreciated the customer service team helping me to resolve the issue. read more

Love this target! Always organized and stocked (at least the times I have gone). The staff is very courtesy and assistive. Only complain is that the prices are usually more than they are online or at other locations. Not sure if it's like that because of where it is located. The staff always adjust the prices though when you let them know and that is great customer service! read more

Shout out to this Target for having toilet paper and paper towels after 8am! Ya'll are the true heroes. read more

Target - Department Stores Near Me - West Hollywood, California

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andrew b provided outstanding service at checkout, made my target run that much more lovely!

They rarely ever answer their phone. No options for calls that aren't picked up. Would expect at least an automated option to get your call returned. read more

Please do something bout this pharmacy and bring back the original pharmacist Samantha was fantastic not sure why the pharmacist that are now are not trained and the customer service is gone down drastically with removal of the original pharmacist Samantha and pharmacist tech Meghann please bring this pharmacy back to where it was with trained professionals read more

The girl working in the morning is really nice vary good personality friendly too . She always makes my drink correct read more

Target - The homeless - Department Stores Near Me - West Hollywood, California

The renovation of this location is amazing. The store really looks wonderful with a huge enlargement. Their marketplace is particularly nice with a very large selection. They have done a particularly nice job with the produce section. The associates have also raised their level of customer service as there is always an employee available to ask for help. Spacious free parking for one hour. The only down side is the store is located at LaBrea and Santa Monica which attracts a sketchy crowd as there has been purse snatchings, assaults, cars broken into. Be careful outside the store read more