Angela was extremely helpful. I like working with her very much. She's excellent - her ideas and…read moreprofessionalism - navigating entire process. I'll be asking for her when I go back. We found amazing furniture here. If you're looking- their Bernhardt couches and chairs are pretty amazing!!! They had Amazing sale on patio table. Gorgeous with like 8 chairs and price was so LOW. Shawn the manager was great to work with too! Very helpful! Sales and quality- Angela and Shawn. This is the place.

Everyone is so friendly when you are in the store purchasing furniture. I received a phone call a…read moreweek prior to delivery from the salesman. He said someone would call me the day before delivery to schedule a time. Instead I received a text stating the time of delivery. I tried to call the number on the text to reschedule the time, only to be put on hold forever. When I called Macy's all of a sudden the salesperson couldn't care less that they lied to me about scheduling a time and they couldn't do anything about it. I haven't even received the couch and I am already disgusting with the BS!

Not the experience so far that I would have expected from a high end retailers. We ordered a dining…read moreroom table and 6 chairs which were delivered in May. Two of the chairs had pulls in the cushions and I was told they would send someone to repair them. First repair person showed up with a steamer; second one showed up with just one cushion. The company they outsource the repair to blames them; they blame the repair company. I'm the one left rearranging my schedule and frustrated by the lack of service and accountability. This was very expensive furniture and I had much higher expectations. Maybe 3 stars is too many, but I really do like the furniture, but kind of wishing we had gone somewhere else.

After 24 years of seldom using our formal living room, my husband and I finally decided it was time…read moreto knock down some walls. The transformation of a 1960's home into an open concept was remarkable. Now of course, you are left with the task of rearranging furniture. Backtrack on that, out with the old, in with the new. We have been using Joe Evans at Ethan Allen furniture in South Setauket for many years. Our house has literally become a small warehouse for their furniture. What I love most is the level of professionalism and customer service that we have gotten from Joe. It's not just about selling furniture, it's literally about designing a comfortable and beautiful home. Joe knows the current pieces in the showroom as well as a huge selection of upholstery. I love the fact that a couch can look so many different ways depending upon what it is upholstered in. Most stores don't offer this high end customized option. Enter your typical Long Island furniture store. either get gray, brown, maybe occasionally a blue and some more gray! It's like ice cream, vanilla , chocolate or strawberry. Ethan Allen's 's furniture is worth every penny because you get what you pay for. It is incredibly durable and extremely well made. Certainly you can get less money however, I have not found the sane long lasting quality. Joe has come to our home to help us to measure, come up with pieces and ideas as well as things is small is picking out paint colors/ He now puts it on a computer with an architectural rendering of what the room would look like. It actually came out better than it looked on a computer screen and a print out. I could not be more pleased with the outcome and look forward to many many happy years even if I'm in quarantine. At least I'm in my Shangri-La!

Really nice employees, great deals and super fast delivery. The delivery guys were also very quick…read moreand efficient with the installation.

sales associate was great but when she made the mistake of sending the wrong pillow size the…read moresupervisor was more concerned with policy than the fact that we spent $6100. promised us a giftcard that never showed up and made sure to call us back after the sale on the pillows ended demanding more money than the sale price to fix the issue. had been going there for years but this new manager destroyed our faith in them. silly behavior from a "professional " and a supervisor.

A wonderful store, offering a variety of items and providing great ideas for home decor. Great…read morepricing and worth the visit! I visited the store while in Florida, but I will definitely be looking for one in my area.

Front end manager is extremely nasty for no reason. I was returning two picture frames that I…read morebought a few months ago and never used I had a valid receipt for the return and expected to just receive a store credit but she made the interaction very hostile and more difficult than it needed to be she definitely needs to be brushed up on customer service skills and retrained on how to speak to ppl

He if you're looking for furniture and need an experienced salesman see Joe in Nesconset great guy…read moreand very knowledgeable. Thanks Joe for keeping the rest of my hair on my head....

Cheap furniture hi pressure sales ludicrous interest rate loans... just an all around miserable…read morecompany.... The bobs u know is gone nothing but corporategreed

Not the same quality it used to be. Bought a set here many years ago and it still looks good…read more Bought another set for the new home recently and it is a piece of crap. The chairs are all loose and stripped and the finish on the kitchen table that we paid $1500 for is wearing off for no reason. I use place mats and silicone table protectors. This stuff is simply junk. I bought this and moved to SC, so I guess I am stuck with it.

Their price was far lower than any of the competitors, large and small. Albert was very pleasant…read morethroughout the process. Unique, like all furniture stores was affected by the current delays. Throughout the 4-month wait for our dinette set to arrive, Albert kept us apprised of the status. When our order finally arrived, it was exactly as promised and then some. Thank you Albert for a very pleasant buying experience despite these trying times of high prices and delayed deliveries. I would recommend Unique to anyone seeking value at the lowest prices.

Combination Marshall's / Homegoods. Really great selection, they have so much stuff. It's really…read moretight walking through the aisles, they need to organize the layout a bit more thoughtfully . Check out lines were long but the cashiers worked fast.

My boyfriend and I shopped at Home Goods this morning, our sales person was Sandra…read more She was an absolute joy. Very helpful, seem to really enjoy helping customers. What a great experience. Thank you Jennifer C.

We went to this store after finding a living room set online. First, we were not immediately…read morebombarded by pushy sales people. They let us look and shop and when we needed someone we got someone. We got a discount for purchasing a whole set so it wound up being cheaper than the price online AND will be getting a gift card in our email. The process was easy, we got a reasonable priced set and we will be getting our furniture in a week. I will absolutely shop here again

Made a bedroom purchase and a living room couch on a Saturday, with an arrangement of the present…read moreloveseat and sofa would be removed by Raymour and Flanigan for a set price on my delivery day of that Thursday. On Wednesday night I received a call from the driver, telling me he's ONLY taking the loveseat and NOT the sofa, and for double the agreed upon cost, to which I objected to. He barely spoke English , was disrespectful and beligerant, might have had too much to drink. I spent almost $4300, and I asked for the manager to call me. He too wasn't happy, I blame the salesman, and just said, enough, cancel my order. Very unprofessional

Let's file this writeup in the category of "Things I never Thought I Would Review." I mean if…read moreanything, I'd probably think I'd be penning some negative words for a furniture store, especially after all the odd, awkward, and uncomfortable experiences my fiancée and I had prior. But no, my friends. Ashley Furniture Home Store of Lake Grove is the opposite of all those unfortunate things you often run into. They shine through as a true winner when looking to furnish the interior of your home (don't let the low Yelp score fool you!) Why? Well let's start with the variety of items available. Ashley balances their styles between modern/contemporary and a more rustic/farmhouse vibe to give you a nice range of furniture to choose from. I'll add in that the prices of their stuff is totally reasonable and probably falls in the middle tier of affordability for furniture (maybe even a little cheaper). Throw in quality that (to this point after a few months of owning our items) seems great and you've got a recipe for success. Though when you really stop and think about your experiences with furniture stores, one of the largest parts to it all is your interactions with the employees. My fiancée and I have quickly skimmed a store and bolted after being hounded, heckled, and followed by staff (even at other Ashley's!). But at Lake Grove, the people working here are exceptional. It's not just one of them. They're all a class act. Let's start with Marcel. He spent a good two hours with us going through bedroom sets, mattresses, payment plans, and even some living room furniture inquiries. The whole time it almost felt like I was talking to a friend who just happened to work at Ashley. Marcel is kind, informative, and honest with his sales tactics which makes you want to return. We did just that a second time a month later. Marcel happened to see us, remembered our names, and even though he was helping other customers, he said if we needed anything to let him know. Wow. You'd say it almost doesn't get better than that, but when we returned to Ashley a third time to finally purchase some living room furniture, we were helped by Patrick (Marcel's partner) and Jeff. Both gave us the same thoughtful attention that we encountered with Marcel. They spent plenty of time with us checking out different sofas and chairs and discussing options. Never did we feel pressured to buy anything. Patrick even took a pillow around from the living room set we wanted to help in matching colors that worked for what we were looking for with an accent chair. It was just another fabulous experience. Overall, Ashley Furniture Home Store of Lake Grove is so much more than the 2 1/2 stars on Yelp that it unfortunately has. It deserves the five star treatment because that's how you'll feel after interacting with this staff and finding some furniture that you'll really love (which we do!). Oh and one final tip: If/when they offer you water, coffee, or a chai latte, take the chai latte! It's delicious.

If i could give them a zero i would! They are not even worth a negative rating! If i ever get the…read moreproduct id be sure to write a review about that but actually receiving the item IS THE PROBLEM. And you will get nothing but a bunch of run around and lies! The situation ws too long to write here, so i sniped the complaint i sent to Ashely in the photo section along with proof the lies they spew! Im actually STILL waiting for the item to be delivered today... and if i ever get it, perhaps ill get to see my poor husband in the hospital. What a joke of a company this is! They are a joke, it would be better money spent going elsewhere! TRUST ME! absolute worst experience in my entire life during the most difficult time in my life. And if i don't get it today, im demanding a full refund. its just not even worth the trouble.