I have been coming to Macali for several years now. It went under new ownership in the past couple…read moreof years but it was seamless for me. My doctor, now Dr. Claiboine, Kyle and the staff are still awesome! They are very thorough here and offer absolutely no pressure add ons if you want them. This time around, I added the digital retina scans because I experienced sudden floaters recently. Dr. Claiboine reviewed the images with me in detail and at this time, it is not something I need to worry about which brought me much comfort. We did my usual contact lens and glasses exam. After getting the trial contacts in, you are free to leave or you can check out the wide array of glasses they have to offer. Otherwise, you can get a copy of the prescription to buy it elsewhere. Either way, I like that there are no high pressure sales tactics.

Mohammad provides excellent and exceptional service. He truly cares and wants the customer to be…read moresatisfied with their glasses. My husband, children and I had our eye exam done here. We liked the male doctor. He was professional and great with kids. But the super star at the clinic is Mohammad in the glasses section. My husband ordered sunglasses and the lenses were a shade too light. He didn't want to cause any issues so he just kept it. Mohammad was helping another customer during this pick up time. He noticed that my husband didn't like the lenses but we left with the sunglasses anyways. 1 week later my husband got a call telling him to come back to the clinic because Mohammad ordered the darker lenses and said he could swap them out free of charge. Mohammad is amazing!! Went above and beyond for my husband to be happy with his prescription sunglasses. THANK YOU MOHAMMAD!!!

I went to get new glasses and update my prescription. Aileen welcomed me and was super nice and…read moreexplained all the procedures. She was very patient with me as I took my vision test and answered all my questions. After my vision test Ms.Shon was so helpful in picking out my frames! You can tell she knows what shes doing and knows the perfect type of frames that will fit you! Overall amazing customer service and really clean space.

Nice and helpful employees, I was in and out with new contacts and new prescription in less than an…read morehour. Thank you, complete opposite experience to their location in Ocala.

First time going to Lens Crafters. Jasmine was very polite and professional. Very helpful with a…read morenice positive attitude. Dr. Evelyn was extremely knowledgeable and explained really well. I truly appreciate her honesty. Remember most people want three things from a doctors visit, ( time, listen, explain). Thank you all for a great first, but not last visit.

Jasmine has been nothing short of amazing every time I am getting new glasses. I will wait for…read morehowever long it takes to have her assist me because she is thorough and honest. I've been going here for two years now and I come back because of her customer service expertise!

The only doctor who look to take care for my eyes instead of only giving me a prescription for…read moreglasses.

Dr Kimble was amazing along with her staff, very respectful and kind, and thorough. I have been…read morewearing contacts for 40 years and she is the first one that has ever got my contact lens script correct, like I can see so clearly both near and far. I highly recommend them, you won't be disappointed.

not sure why this place is rated so poorly…read more.. i've had myself a wonderful experience every single time i come in here. even when the air conditioning was out i enjoyed my time. everyone is so helpful, kind & communicative. dr. morrette was awesome as well. personable & caring. i'm sad i have to move away but ill try to continue to visit this location! kindly, MC

I had optic nerve damage in my eyes from the steroid drops I was prescribed at Americas Best. The…read moreoptometrist never checked my eye pressure and when I expressed concern of the side effects he said dont worry about it! Since i have optic nerve drusen I shouldn't have been given something that would increase my eye pressure.

This is a bright clean spot. The staff are very helpful and the time to complete the appointment…read morewas fairly quick. The receptionist was very interesting. Initially she was very cold and unwelcoming (on arrival), but then very friendly once I had filled out my paperwork and returned it... saying (to herself and answering herself) "...did you complete page.. 2?... yes?, GREAT! And don't forget to sign the last pa.. oh good! You did?! GREAT!..." Then for some reason she completely changed her attitude and was SUPER kind( ?). The highlight was the intake optometrist (for initial eye check) was SO kind and thoughtful. I will go back to this location when it is time for my next eye appointment.

The absolute worst customer service. These people sold our information including recorda to a 3rd…read moreparty and cannot retrieve simple records. They use shady business tactics to try and take more money out of those that pay out of pocket. After 3 months of waiting for my contact lense prescription, they told me that they could've reorder contacts when I initially asked them to and told me no but they could get me the contact prescription so that I can order. Now they tell me that I cannot use that prescription because its been over a year but when I requested them it wasn't. Acknowledged they screwed me over and all they said was "sorry it happens". Do not give your money to these people. Over $2,000 spent on them and this is how they reward your loyalty. Couldn't even offer to waive the exam fee to resolve this, they rather lose a 3+ year loyal customer...

The doctor is pretty chill and she was quick and did professional. Though the receptionist & show…read moreroom workers have been unprofessional a few times . Had to speak to the office manager , which one shouldn't have to do. More then once

First time at the eye place. My mother goes here for her eye doctor so I decided to see the same…read moreeye doctor she is seeing. The lady was so nice, her name is Miss Cohen she is one of the optometrist here at the eye place. I had my eyes checked and my eyes actually went from an eight to a six; which I guess is an improvement from my current standards. I picked out three pairs of glasses. One for work, one for play, and a new pair of sunglasses. I've never heard of the Costa brand of sunglasses - what I really liked is one of the male eye employees told me that the nose pads get sticky when you sweat so they don't slip off your face which I loved because I work outside currently. I honestly can't wait till I have my next eye exam in a year everyone was so nice and if you're around the area or you live in the area and you're looking for a new optometrist I definitely recommend the eye place! 10/10

Great selection and doctors are very professional. I Highly recommend this place for the reasons…read morementioned above.

First time here with new patient checkups and prescription for eye wear. My husband and I both made…read moreappointments and they were so great about scheduling us, handling new insurance, providing details on coverage and explains what test costs were. No surprises here. Exams went well. Got new frames, lenses and replacement sunglasses lenses ordered. Will be about 2 weeks, very typical. Highly recommend this location. Very friendly and love the way they streamline the process. Thank you Dr Le and Kirsten!

Thank you for checking in! My family and I had a wonderful experience at You & Eyes Winter Garden…read more Everyone was so kind, professional, and truly made us feel well taken care of. We really appreciate how much you prioritize your patients. We will definitely come back when needed and will happily recommend your office to our friends. Thanks again for the great service!

Been coming here for two years and love it! Dr Vi is super friendly and explains everything in a…read morenon medical term so she's so easy to understand. They have an excellent selection of glasses to choose from too! So far I have bought three pairs! Definitely recommend going to You and Eyes!

The customer service is good, but they must communicate correctly with the laboratory, I have had…read moreto return my glasses more than 3 times because they do not know how to do their job, I paid for a service for them to do it correctly and they did not do it, the 3 times the I have to come back, it was because they gave me the wrong prescription, they broke my frame, and the last time I have to returned them because they supposed to be photochromic and they wasn't.

After moving to Florida I needed to find a new eye doctor. Visionworks is covered by my insurance…read moreand close to home. I got lucky. The team here is knowledgeable, professional, efficient and really, really nice!