Dr. DiSalvo is very thorough, soft spoken, gentle. Its nice to have the consultation with him, he…read morelikes to provide genuine, practical advise, doesn over sell the products or services. This is very important to feel comfortable to keep coming back to any professional including health practitioners. Both my husband and I moved to him this year and are happy with our choice. Site for Sore Eyes is conveniently located in Montgomery Village, it's close to home and we have never had problems finding the car park right outside.

I had an extremely easy time scheduling a last minute appointment with them over the phone! When I…read morecame in the staff who greeted me were just amazing they were extremely professional but also made me feel at ease. I'm vey picky about the frames that I get but their frames selection was so vast and the staff even offered me multiple affordable recommendations they thought I would like based on my old frames. And the appointment with the doctor for a new prescription was unexpectedly quick and easy! Just a lovely environment overall.

Amazing professional service and very friendly staff, just the very best of Sonoma! I had a special…read moreneed for particular frameless glasses and they did everything so seamlessly that I enjoyed every interaction and love my Lindberg glasses! So happy with this place!

Love the light, bright, spacious new office on N Dutton Ave! Parking is easier than it was downtown…read moretoo. I've seen both Dr Moore and Dr Wood, and appreciate their warm, calm, friendly approach...and the cutting edge technology they use. For a small fee ($10, I think) you can have your retina digitally scanned instead of dilated. A friend recommended this office to me for that reason. It's so worth it! I'm new to wearing glasses. I went into my eye exam this year convinced that I would not commit to a pair of glasses at the end of the appointment. Last time I didn't do enough research and felt overwhelmed and ended up with glasses that I didn't love. But this time I did some research, trying on glasses in advance to know what styles I liked/didn't. So, when I found a pair of Tom Ford frames this year that I liked on the display and on my face, I changed my mind and ordered them. Glad I did! All of the staff were friendly and helpful. My glasses were ready within 2 weeks. Positive experience all around. Thanks Empire Team!

Wonderful experience from start to finish! The front desk staff was friendly, welcoming, and…read moreprofessional. The doctor was knowledgeable, thorough, and genuinely caring, and the entire team provided exceptional service. Every staff member was kind, helpful, and attentive. I highly recommend this optometry office!

The doctors at Santa Rosa Optometry are wonderful, and I have no complaints about the care they…read moreprovide. Unfortunately, the experience with the front desk has been very different. Trying to reach the office by phone has been frustrating to the point that I had to drive downtown and find parking just to come in and get assistance. As the first point of contact for patients, I feel the receptionist should be welcoming, polite, and professional. When we arrived, we were not greeted or acknowledged while waiting. There were several other staff members at desks working on glasses or computers, yet no one checked in to see how we could be helped. When we finally asked a question, we were met with attitude because the receptionist was on the phone. I completely understand that staff can be busy and that phone calls need attention, but patients standing at the front desk should still be acknowledged. Even a simple "Hi, someone will be with you shortly" would make a huge difference. If one person is expected to manage both incoming calls and patients walking in, then additional front-desk support may be needed. It's disappointing because the doctors themselves are wonderful, but the front desk experience can really affect how patients feel about the office as a whole.

What an excellent experience I had at this practice!…read more I booked an appointment 4 weeks out to see the optometrist at the Santa Rosa Costco because my Costco in Ukiah does not have an optometrist on-site, so I was referred to Santa Rosa. When I arrived at my appointment 4 weeks later, I was informed that SR Costco does not take my insurance which is VSP, pretty common insurance! I figured would give Target optical in SR shot to see if they would be able to see me. I knew it would be a long shot but as I said I am from Ukiah and did want to waste the drive and really needed to renew my contact prescription which had expired right at the beginning of the pandemic. My other option and the least favorite option was to drive to the Bay Area to see my old optometrist. When I arrived at SR Target I explained my situation to the Optical office Manager and she went to check with Dr. Lee to see if he would be able to give me an exam. Looong story short, he did! Dr.Lee is amazing I had a great conversation with him in the exam room. Not only is he professional, knowledgeable, but he's also personable, energetic, and has a great sense of humor! And his staff has the same energy! I am a super fan of stellar customer service and because of that I will definitely return and make the 1-hour drive for my next appointment!

My $1,200 a month Kaiser plan didn't cover an optometry exam. They wanted to charge me $177 for a…read morebasic eye exam, plus any additional testing on top of that. I went on Yelp and decided to make an appointment at this Target location. Dr. Lee was very energetic and thorough. He explained every step of the process. The basic exam included testing my existing glasses, vision test, visual examination of the cornea, peripheral vision test, and a glaucoma test. I opted to go for the retinal scan which was an extra amount but at my age, it's worth it. Dr. Lee has a state of the art machine that doesn't require dilating the eyes. It takes a digital picture of the retina and the optic nerve. He took the time to explain the health of my eyes. The basic eye exam here was $104 less than Kaiser and even with the extra charge for the retinal scan, it was still $65 less than Kaiser's basic exam. I highly recommend Dr. Lee!

I have been going to Dr. F for over 10 years. Now my children go there as well. I have no problems…read morereferring individuals here because I know they will be just as satisfied as I have been. Dr. Fitzpatrick and his staff are attentive, professional, and caring individuals. They take the time to fully explain billing and costs. I would never go anywhere else. We are loyal customers as long as we live and as long as he's around.

We have been coming to Dr. Fitzpatrick for several years and find his services excellent. Quick…read moreeyeglass ordering and friendly staff.

I have been a patron Family Optometry for at least 20 years now, and I used to have a different…read moreOptometrist, but Dr. Middleton has been my optometrist for about seven years I would say. Well, I just had to Yelp review him last I exam that he so thoughtfully focused time with, and what I ended up with is the best vision I've had in years. You know, it's always been exceptionally better than my older Prescription that I was in the office to improve upon, but this last one which was fine tuned this October 2020 is by far the best one I've ever had. The ladies at Family Optometry, Miss Joanne the optometrist who helps Dr. Middleton with feeding the patients glasses by adjusting, cleaning, and generally spending her time with me consulting me on any questions or concerns I might have. This is Golden, because I know she's really busy, but hands-down she always takes the time with me like I'm the only one on the planet in that moment, and she's all there for me. She complements Dr. Middleton in this way, Because they're both very similar in their style and grace with regards to each of the patient, especially me of course! Giggle, giggle... I wish people would come see Dr. Milton, and just try him, and the morning practice out, And trust me you will not regret it. It starts out as a simple inquiry most likely will turn into signing up as a new patient with him. Suzanne sits in the front and she greets The clients coming in, And her smile is A definite showstopper. In this world today we all could use a little more friendly and inviting attitude. One may read this and think now that can't be all those heartfelt accolades are too good to be true, but once you get next to her warmth, and fresh bright countenance, you, too, will be sold Buy this gem of an optometry clinic exclamation OK, now you might think wow she's just happy because their glasses are so incredibly perfect, and you would be right that I am happy about it, but I also know the difference between being happy about my glass of being perfect, and by the fact that it always happens that my glasses are perfect when Dr. Middleton has created my prescription for me. It's this ongoing consistency for excellence that this practice strives for, and is completely successful at. So there now I finally said it, and it feels great but in some small way I can get back to this gem of a clinic in Santa Rosa. You all everybody, Be safe and may this pandemic come to a rapid and abrupt end, ASAP!!! Sincerely, Tanya

The ladies in the office are lovely. However, Dr. Poon could never get my husband's prescription…read moreright, and he doesn't communicate well. But the last straw for me was when he asked me if I go to church and started preaching about his beliefs. So inappropriate for a place of business!

I love going for my yearly exam, the staff at Dr. Shipley's make me feel at home and they always…read moreanswer any questions I have. They also are very helpful when selecting a frame to purchase for new glasses. Both Dr. Les Shipley and Dr. Margot Shipley are extremely kind and they explain everything in detail.

Great Dr's, been going there for 15+ . I unfortunately cannot say the same thing for the front…read moreoffice staff. One or two in particular. Will probably not return, I've given them plenty of chances.

Shoutout to the ladies here! I live in Southern California but am in town for a wedding and had an…read moreoptometry-related emergency. They were able to help me out immediately with my issue, and were kind, professional, and incredibly helpful throughout the entire process. Location is great too- super easy to find even for an out of towner, with a free parking lot with plenty of spaces.

This is an update to my previous negative review. After posting it, I received a sincere email from…read moreDr. Wu apologizing for my experience and asking for an opportunity to make things right. I truly appreciated this level of professionalism from the head of the practice, so I decided to give them another chance--and I'm so glad I did! My follow-up visit was excellent. The check-in process was smooth, and they clearly explained their policies, procedures, and what my insurance covers. Irene was incredibly polite and accommodating, and Erica was wonderful while doing my initial eye checks. Dr. Wu then came in for the final exam; she was highly personable, thorough, and careful. I am now waiting on my new prescription glasses and am confident I'll be seeing clearly without any issues. Thank you all for the warm hospitality and great care!

We've recently had eye exams and eyeglasses ordered at LensCrafters in Santa Rosa. The entire team…read morewas very helpful and kind. We had a wonderful experience and we'll certainly return to this store location in the future. I'd like to mention the Assistant Manager, Marjan, for her knowledge, patience, recommendations, and great customer service! Alina & Brian Penngrove, CA

Very difficult place. Employees, a employee., could have…read moremade the difference. However, past and now present. It's the same, bad business. Spoke with a manager, a few weeks back too. That Manager stated that they've heard from many individuals of the poor interaction and attitudes, service. Both on the phone and in person, from prior customers. However it was reiterated that there is new management, this was going to change. "It didn't. It's your time and money !!! One will find out, afterwards and during. That your time, as well money, is wasted.