Target Optical --Edina, MN Poor quality and even worse customer service. I paid $223 for "scratch-resistant" prescription readers, and within a couple of uses they had a deep scratch--despite always being kept in their case. When I returned them, I was told my warranty had just expired (counted from purchase date, not delivery) and that replacement lenses would cost another $140. I've had cheaper glasses from Eyebobs, Warby Parker, and even Costco that have lasted for years without a single scratch. These did not. I won't be buying glasses from Target Optical again. read more

Target Optical - Optometrists Near Me - Minneapolis, Minnesota

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Trevor was amazing! And super personable. He gave us the run down on all the options for my husbands pair of Oakleys, and was an excellent conversationalist! Not to mention he has great style and shared with us his style of glasses, as well as a few pointers for what to look out for for lenses, frames, and frame layers. The doctor was also able to answer all the questions, walked him through expectations while evaluating him, and was kind enough to remark his up coming birthday! We really appreciate the last minute slot we were able to book and the personalized experience we had with this team. They were a lot of fun and we look forward to coming back to pick up the glasses and seeing them again! read more

Target Optical - My husband in his Clark Kent frames - Optometrists Near Me - Minneapolis, Minnesota

Always very helpful and very professional! I recommend this store to anyone I know in the area.

Trevor is a rockstar! He's personable and seems to truly enjoy helping people find the glasses they'll love. Dr. Mehta is thorough and efficient, making sure to address any concerns and recommend additional care, if needed. My appointments are always on time, as well. read more

I've been coming here for a few years now and after insurance issues (on Target's end for not verifying), scheduling appointments on my behalf that are "soft" and then telling me that they are really a marketing scheme to drum up business, I'm finished with Target Optical. Telling your consumer "well you should have read the entire 'your appointment is coming up' email" is not good practice nor is it a sustainable policy. read more

Target Optical - So this means that an appointment that was scheduled will get cancelled if the e-mail goes to your spam. - Optometrists Near Me - Minneapolis, Minnesota

I purchased glasses here on 7/9 and never received a follow up . I called today 7/29 wondering where the glasses were . The Rep said they sent a text on 7/14 but I didn't not receive one. I guess if I never took the initiative to contact them I wouldn't get my glasses . So annoying ! The Doctor was great! The business side needs work . read more

I must say, I'm not too keen on many optometrist b because I have had the same one since I was I elementary school but I must say, I'll definitely return and I'm referring everyone I can. Dr. Long listened to me, made me feel comfortable and took her time with me. I feel like I was in very good hands! I'd recommend them to everyone! read more

I love Target Optical! I had recently switched jobs so I had to find a new location, and I chose this one because it was so close to my apartment. I really enjoyed my experience here - I love that you can schedule online. I had to call and reschedule, and Kristina on the phone was extremely kind and personable. The exam was quick and easy, and Dr. Joyce (I think, this was his name, correct me if I'm wrong!) was very kind and got down-to-business, which I appreciated - nobody wants to hang out at the eye doctor forever. My only complaint was that I wasn't sent home with any big dorky sunglasses after getting my eyes dilated (that ten minute walk home was BRUTAL), but like a true Minnesotan.. I definitely could have asked for some and did not. I'll be back! read more

There are two doctors at this location and I have seen both of them. Dr. Freed is very nice, Dr. Crispino was negative and unhelpful. Overall, though, Target has been a poor choice for eyewear. I was only able to see Dr. Freed on my initial visit. All follow-ups were scheduled with Dr. Crispino (which I didn't know until I arrived). I had issues with blurriness and light streaking with my trial lenses. Dr. Crispino told me that this wasn't an issue that changing the brand of contact or prescription could fix. He seemed annoyed to have to meet with me for 15 minutes. I went with the original contacts Dr. Freed prescribed, and now rarely wear them because I can't really see. And yes, I use drops and all the other tricks they mentioned. I also purchased a pair of eyeglasses during my visit as I like to have them as a back-up for my contacts. I went with their "best lenses" to get 25% off, which included coatings for non-glare and non-scratch. Within 6 months, my right lens appeared to have a spiderweb of purple cracks in one of these glazes. When I asked about this at Target optical, not only do they offer no solution to this issue, I was told it is a "common problem" within the first year of having Target lenses. Especially if you get water on your lenses. Why would they continue to produce glasses like this and suggest people buy them, knowing they have issues? I wouldn't recommend Target optical as a place to purchase glasses, unless you have insurance that will cover a new pair annually and/or you purchase their extended coverage for lenses (though it only lasts 90 days and my problems began between 3 and 6 months later). read more

After having gone to Target Optical for over eight years because of its convenient location and Dr. Amy Freed, I just had a horrendous experience with one of her other doctors. Bad enough to warrant a yelp review of a place I normally recommend? Yes. Dr. Vince Crispino was one of the worst doctors I have ever seen in any medical setting. Three words: rude, brusque, and argumentative. I have an eye condition and he didn't even know how to pronounce it. He also tried to argue with me over my prescription and after telling me he would let me keep what I had, he changed it without telling me! I only learned this after I tried to order contacts THREE times and was either denied or had to return them because of the wrong prescription. It pains me to write this, as I actually worked at Target corporate for years and try to support them, but I wanted to save other people from this huge inconvenience. If you go, see Dr. Amy or her husband. Do NOT waste your time with Mr. Crispino. read more

Run away from this place as fast as you can! Not only do they give you an attitude, as if they were doing you a favor, but they are completely dismissive of the customer's needs.After canceling my appointment ( what a regret) at another optical due to their location, I made an appointment at this place for an eye exam and prescription renewal. The weather quickly became ugly and even under 6 inches of snow, I kept my appointment and drove for 40 minutes to this place, to respect their time, and to order lenses, which I desperately needed. The roads were a mess, and I noticed I was going to be a few minutes late, I called the main line multiple times without success to let them know. It was 6:05 when I parked, it took me 5 minutes to get upstairs and walk toward the Optica. When I got there, 2 employees with the nastiest attitude informed me that I had passed the "10 min mark" and they needed to reschedule my appointment. I explained I had tried calling them for the past hour, and no one patched me through, and that I had driven 40 minutes to keep my appointment. They didn't care and said those are the rules, and that at the 10 min mark, the appointment had to be re-scheduled. I'm in the healthcare field. NEVER would I make a patient go back because they arrived a few minutes late, specially if they tried to contact me, and specially under inclement weather. When someone, who was probably one of the Dr's, and who had been hearing the conversation all along FINALLY got some sense in him and decided that I would be seen, I turned around and decided to take my business somewhere else. It is because of US, customers, that you have a job. Remember that. Clean up your act and hire more professional and courteous staff. Go somewhere else and avoid this place if you can afford it. read more

Dr Long and her associates were a nightmare. After my long term eye doctor closed last year I needed a new optician and since I work downtown AND am a Target employee, I thought I would give the downtown Mpls store a try. BIG mistake. I saw 3 different doctors over 5 visits and they couldn't execute getting a contact lens prescription correct. Additionally they couldn't charge my credit card correctly (had to go in again to get it fixed) and couldn't ever seem to find the samples they ordered. I had to go to another optician (and pay AGAIN) to get my contacts. They got it right the first time.When I tried to get a refund from Dr Long to cover my additional out of pocket expense, she refused in a not very respectful email back to me. Bottom line, go someone where else read more

Dr. Krystal was so friendly, very knowledgeable and gave me a new improved option for contacts.

So I needed new contacts, badly, and I finally I was on my last pair. I hate doing this kind of thing, because I haven't always had good experiences with eye docs. Target is right on the skyway, so I figured I might as well just go there -- though I was a bit put off by some of the reviews here on Yelp. I needn't have worried. Seems that the people mentioned in the bad reviews are gone -- now the place is under really terrific management. The front-office staff were warm, patient, and helpful -- just terrific to be around. Dr. Wellnitz performed my actual exam, and it was one of the best eye exams I've ever had. He was prompt, patient, courteous, and 100% on my side. Example: he carefully found that I had an astigmatism in my right eye, and showed me the difference with the astigmatic lens and without -- and said, "We can write you a prescription for that, but ask yourself: is the added correction worth $300 more a year for contacts?" That was *exactly* the right question to ask. (Answer: nope.) Dr. Wellnitz is terrific and I'd recommend him to anybody. I came away from the experience totally happy, and with my insurance (which is not great) the whole thing was extremely affordable. Plus, I can get contacts from Target Optical them using my Red Card, which gets me 5% off, on top of which I can use my 5% off Target coupon too. That price actually beats what I could get online. Now I've got a new eye place, and I couldn't be happier. Thanks. P.S. They've got very swanky equipment, including an alluring red-enamel machine that does retinal exams without dilating your pupils, and their A-or-B-or-about-the-same machine is computer-controlled. I was impressed. read more

I say better than I expected because Dr. Long is great! Every visit I've had has been top notch She is informative, patient and knowledgeable. I am an older person not always happy about doctors of any kind but I can honestly say, I'm so glad I decided on this office. So Glad! read more

I saw Dr. Crispino and did not have a great experience. He came off very unprofessional. He told me my eye sight had gotten worse, but yet my prescription is "better" then what I currently have. After the visit I felt very disappointed especially with this new prescription, not what I was anticipating. I wasn't even given contact samples to use to see if the new prescription would work for me. After reading the first review, I made a follow up appointment with Dr. Freed, whom I have been seeing for 2 years now. I am hopefull she will prescribe me more of an accurate ball park figure on my prescription. read more

Dr Krystal is very friendly and made the appointment easy and quick! I didn't feel rushed and she didn't seem annoyed when she needed to show me #2 and #3 a billion different times-sometimes they look the same, right? One thing that I hadn't experienced before was not getting the right prescription the first time. The prescription for my right eye was off and she insisted the contact just needed to be "rotated" and to give it a week. I couldn't give it that much time because after day three it was driving me crazy. I was able to get in within a couple days and she spent more time getting it just right this time (none of that needing to rotate business). Tip: Ask for a copy of your glasses and/or contact prescription to go and shop for less expensive options elsewhere. read more

Dr Long and her team were amazing! I was really struggling with what i wanted and they made me step out of my comfort zone and helped me pick the best glasses for my self! The exam was easy and quick. I was never uncomfortable or intimidated! read more

Dr. Long was very kind and friendly. I look forward to seeing her again. The staff were great too. They helped me pick out frames and made me feel confident in my choice. read more

Garbage, I lost one of my contacts while visiting from California, and they were completely unwilling to help me without an up to date prescription, I understand it is the law, but I literally cannot see without my contacts, difficult situation, poorly handled Edit: I should mention that the prescription was less than a month out of date, something I tried in vain to explain. read more

Everyone was very nice and helpful. I felt my entire experience there was very detailed and complete, but I never felt pushed into anything, whether it was purchases or upgrades. My exam was relaxed, informative and thorough. I will definitely be coming back!! read more

Dr. Long was very nice and friendly and took the time to answer my questions and ensure I was getting the best options for my prescription.

While I didn't have an experience with their doctors, I can say that the staff at this locations is stellar. I was recently in town and had an issue with my contacts, so I stopped by to see if they could help. The staff at this location, especially Anita, was very helpful, pleasant, and went out of their way to ensure that my problem was solved. All while knowing I wasn't even a regular customer. read more

Came in for an eye exam I scheduled ahead of time. All of the staff and especially Dr. Long were very friendly and courteous. The process for a new customer was very quIck and easy, and the eye exam was painless. I didn't have time to look at glasses but the selection appeared good, with many stylish brands. read more

Target Optical at Nicollet Mall really missed the bullseye this time! Okay, I went there for convenience. I guess you get what you pay for, but this was ridiculous. Selection: Abysmal Service: Poor (you expect a little attitude at a boutique or specialty eyewear shop -- NOT Target). On the upside, their lenses are inexpensive and properly crafted. However, they offer no lens selection (polycarbonate only). They are quick, but act like they're doing you a favor. Overall: Pay a few bucks extra for better selection and staff that are not quite so pained by there job. read more

I saw Dr. Amy Freed at the suggestion of a friend. She squeezed me in even though I'd messed up my appointment day. She was knowledgable and really friendly - if you get a little nervous going to the MD, she's the optometrist for you! The staff that helped check me in and pick out my glasses were approachable and helpful. The glasses/lenses were reasonable, too, compared with other places. read more

Dr. Long gave me a thorough exam and answered all my questions in detail. Her demeanor is warm, caring, and cheerful. The support staff was efficient, friendly and helpful. I will return to Dr. Long next time I need eye Care. read more

Great Doctor and staff. Professional and thorough the entire way through. I look forward to my exam next year.

Do not buy glasses from Target Optical! I lost $500. I went there during the pandemic because it was the only eye glasses place open. The woman who served me was extremely friendly but not very good. I said I needed something sturdy and she assured me that their glasses were strong. When the glasses came in, 4 weeks later, the manufacturer had a visible scratch. Then, I started getting big headaches and felt dizzy. After taking my glasses to my optometrist, he said that the measurements were off. I went back to Target and they got me a replacement. After about 2.5 months, I finally got the right lens. Then, the glasses started stretching out. At 10 months, the pin broke out. I brought it back and they said they warranty only 3 months. Because I didn't pay the extra $70 dollars for their extended warranty, I was out. They don't fix their glasses and had no resources for me. I will never go there again. My $10 Walmart readers are still strong after 5 years. read more

I was able to get an eye exam and contact lens fitting, as well as check out and get a new pair of glasses ordered over my lunch break. The staff here was incredibly friendly and helpful. They were great at walking me through my insurance and their sales to get the best possible price. Dr. Mix also told me way more about my eyes than any other optometrist and I've been going every year since I was a baby pretty much. She was also friendly and very knowledgeable. I'll definitely be back here next year for my annual exam. read more

I've never had such a good experience at the eye doctor! Super friendly staff who obviously loved working there and with each other. I had fun.. it was weird. read more

Dr. Long is very efficient and a great person. However, my experience with Target Optical's customer service has been very negative. I've been hung up on twice. Their phone lines were dead for several weeks. When I've sent emails via the form on the website, I never get contacted in return. If you have the option to go elsewhere, do that. read more

Dr. Long and the staff at Target Optical are professional and friendly. Dr. Long's positive attitude and demeanor are infectious. I actually find myself looking forward to my annual eye exam. read more

Literally the best doctor I have ever seen. She was completely booked but made time to see me. I had scratched my cornea pretty bad and she did everything possible to relieve the pain and allow it to heal. I came back next morning for a check-up and she came in an hour before they opened just to see me, because I was flying back to Atlanta that day. I highly recommend Dr. Long! She was incredibly helpful and really cares about her patients! If I could give her a million stars I would! read more

This optometrist does not take Minnesota state employee insurance. Not a good look for a healthcare provider to not care for employees of the state of Minnesota. read more

Insurance nightmare. After being assured that they took my insurance and that there would be no charge for the eye exam I made an appointment. After the appointment I once again confirmed that they needed nothing further from me. Almost a year later they sent me to collections, never having sent me a bill or contacting me in any way. They had my contact info, I know because they shipped me my glasses. After a long struggle I gave up and payed since my credit was being help ransom. My advice, just pay cash up front. Don't bother trying to use your insurance. Get a receipt. read more

I saw Dr. Long for an eye exam. She said that she found an issue with my eyes and that she'd need to refer me to another doctor. Told me that the referral process dictated that she contact the doctor and then they contact me. Four months later, I haven't heard anything from a doctor, and when I called Dr. Long's office to follow up, they didn't know anything about it. And my insurance won't cover another base exam. Also, I had to ask to get a copy of my prescription, as I was going to purchase glasses somewhere else. They acted like it was a huge imposition and made me wait almost 10 minutes. Customer and patient service both left a lot to be desired. read more

I've used Target optical in downtown Minneapolis several times and have a good experience each time. Though they didn't have a lot of great frames for men when I was there my appointment with Dr. Amy Freed was great. She is very, very good, professional yet warm and friendly. Also quite funny. I've never had an insurance problem like someone else posted. I'd recommend them to anyone. read more

I saw the doctor here because of their location convenience and hours. After getting my prescription, I decided to order my glasses online as their selection is a little pricey. When I got my glasses in the mail they made everything blurry, I kept getting migraines. I decided to wear them for a week hoping my eyes would get used to the prescription but no luck. I took my glasses in to get them checked and the staff at Target told me that the online store messed up my prescription and I should have gotten them at Target. I thought "hey maybe she is right, here's $500, and I don't think it's too much to expect correct glasses" but no avail, my vision was still blurry with the super expensive Target glasses. They then told me my eyes were not adjusting to the prescription and they had to do a re-exam and reorder lenses. Well, a month later, new lenses, my world is still blurry. I will be returning my glasses tomorrow and go to a different eye doctor. Never had any issues with glasses before and it's a shame because I love my frames but I cannot even drive with them on! Save yourself the time and go somewhere else. read more

i ordered a pair of glasses online and was informed it will take about 10 days. i went in to a target optical to check the order and was told it should be done by friday 5/18/18. i received an email stating that the color i ordered was unavailable. i called to changed the color and asked why it took so long for them to even let me know the color wasnt even available when the glasses were supposed to be done by today and he couldnt answer me. asked how long it would take now for a simple color change that they didnt have. i was told another 10 day just to process the order again. im not impressed and very disappointed. read more