I visited the ophthalmologist, the person who measures your prescription, for a check up and to see…read moreif I needed a new prescription. After my exam my eyes were measure by the optician and we searched for glasses. I didn't see anything to my liking and so left. A couple months later I get a prepaid visa card from my health insurance that can be used to order glasses but will only let me order them in a free standing business. I called up this location and asked for my PD measurement as it wasn't on my prescription. I was told they don't make that measure meant unless you've picked out frames. I do recall the optician making the measurement. I think the optician doesn't want to give out the measurement because it would drive business away from where they work. An ophthalmologist, the person who measures your prescription, are trained medical doctors who diagnose eye problems and can perform surgeries. I won't return to this location because of my experience with the optician. Update: Was called back and spoken to by store. Was informed PD could have been measured but would have been thrown out when glasses weren't ordered. Suggested I come to the store for glasses 3 separate times during 4 minute phone call. I was spoken to politely and apologized to for the "miscommunication".

I went in for an appointment and was given the wrong prescription by the doctor. I came back in for…read morea follow up and was told there was nothing he could do outside of moving me down to a 4.75 after explaining that the prescription was too strong and it was hard for me to focus and it felt like I had on someone else's glasses. Long story short I went to Lens Crafters and they told me my prescription was not far off from what I was already wearing and had no clue why the Walmart ophthalmologist did not properly assess me. My prescription from Lens Crafters was a 4.50. Go elsewhere and don't waste your money here.

I've been a patient of Dr Cevallos at Eye Care Center of Ocala for a few years and cannot recommend…read moreshe and her office highly enough. Yesterday Natalie (the technician) assisted me in preparation to seeing the doctor. Natalie is professional - she answered all my questions - She is outgoing and has a positive aura about her. Between she and Dr Cevallos I feel confidant with the quality of my eye care. Penny, the delightful lady in the front, helped me choose and order my frames and once more - She was wonderful. Eye Care of Ocala is simply the best!

This was my strangest visit to an optometrist in many years. I am a retired physician, recently…read moremoved to the area. I have been wearing corrective lenses for 65 years and have been under the care of an ophthalmologist for over a year for glaucoma and last saw him 2 months prior to this visit. I definitely have a need for change in my current lenses. The clinic is very large with more examining rooms than I have seen before in an eye clinic. I gave the receptionist my vision insurance card and ID however she also wanted my medical insurance card, which i didn't have in my wallet at the time. I told the receptionist that I was under the care of an MD and was not interested in any medical care for my eyes, only needed corrective lens service. I filled in an history on an I-pad that I was given. The information I gave on the i-pad was the only information about me that I gave for the rest of the visit. I don't remember any questions about my occupation or retirement status. I thought it strange in restrospect that none of the people that I saw that day asked one question about my personal life, i.e. what I had done in my life or in any way tried to establish any type of personal connection. Even though I used a lot of medical terminology in my discussions of my eye issues, no one seemed to be curious as to why I would know what they were doing in their examination. I left the clinic after seeing a cadre of people without one person knowing that I have been in the medical field for almost 50 years and continue to teach in the field. I was seen first by one technician then several more technicians. The first technician wanted to take pictures of my retina for an extra $65. I told the technician that my ophthalmologist had pictures that were quite recent. Not sure why it costs $65 to take a picture. I didn't really know why I needed so many technicians before seeing the doctor and I didn't know what the position of each technician was. It was over an hour of seeing technicians before I saw the doctor. The doctor who did see me was not the one that I had been scheduled for or was told I would be seeing. There was no explanation of why a substitute doctor was given me, though the doctor was very nice, had a warm personality and wanted to be helpful. Nevertheless, the clinic said that I had cataracts that were so severe that I needed immediate cataract surgery. They demanded my medical insurance card as they said they could not give me a referral to a cataract surgeon without it and no ophthalmologist would see me without a referral. I called my wife, got the insurance information and gave it to them. They returned to me saying they had never heard of the insurance company and they did not accept that insurance. I thought it strange that a major commercial medical insurer of current and retired government employees was totally unknown by such a large clinic. That was definitely a first for me. I told them I wasn't interested in an actual referral but asked them who they would see in the neighborhood for their own personal ophthamologist. Nevertheless, it seemed that the clinic wanted to also bill my medical insurance, not just my vision insurance, and I left wondering what medical conditions they wanted to treat. At the conclusion I was told that the clinic could not improve my current vision because my cataracts were so bad and i would have to just wear my current lenses until after I had surgery. The physician said I had +3 cataracts in one eye and +4 in the other. I tried to ask a question about the scaling of cataracts, but it just blew past the physician. I thought it strange that the ophthalmologist who I had seen 2 months earlier had noted that there were very early cataracts forming but he expressed no concern that anything in the near future needed to be done and I certainly have not noted any clouding of my vision. The information that the optometrist was giving me seemed throw questions about the competency of my ophthalmologist. I thought it strange that no one in the clinic asked who my ophthalmologist was or whether he had said anything about cataracts. So I left the clinic, no lenses being prescribed, but having spent my one vision exam that my insurance would cover for this year. I am left wondering what I should do next. While cataract surgery is very common and usually met with success, I am still leery of having anyone touch my eyes with a scalpel because I know that there are no perfect surgeons. If any surgeon tells you they have 100% success, it is a lie. I will probably be calling my ophthalmologist in the community I just moved from and asking his opinion about what the optometrist told me. I may then consult another ophthalmologist in this new community as well as another optometrist (which I will pay for out of my own pocket.) I don't know what to believe right now. In summary, I left the Ocala Eye Clinic feeling that it was too big for my needs.

very helpful and good experience. Was very easy to pickout my glasses and my perscrtion.read more

This business is by a place I eat breakfast and twice I stopped by to have my glasses fixed or…read moreadjusted. The owner was nice, and did the fix at no charge even though I didn't buy the glasses there. So when it came time for new glasses she got my business. Great selection. Good fitting. Highly recommend.

Optimart has very passionate, professional, & efficient personel! Casey Kieth was very personable,…read moreattentive & thoughtful ! I enjoyed my experience there & can't wait to see them again! Great job!

My experience was a -5. I do not recommend Optimart Inverness . I walked in person because I wanted…read moreto see what insurance covered before making appointment. I was quoted $10 copay . So I made appointment and did not go to my regular eye doctor I got charged $140.00. I got scammed no doubt about it. Scammed scammed scammed. No miss understanding no miscommunication. Straight up scammed

Staff is meh. Place is clean. Lots of choices BUT:…read more it's been a week now, still no glasses, no update, no communication, nothing.

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this…read moreis the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY!

We have been going to Optical Outlets of Homosassa for 2 years and have been very satisfied with…read morethe service . They may not be the least expensive but the service balances this out. Special props should be given to Glynis and Annette who have been particularly helpful each and every time we have visited. The added bonus is Glynis speaks Spanish. This makes the purchasing process much easier for my partner.

So wish I had read these reviews before visiting. The practiced business model for this location is…read morea scam. Aggressive upselling, billing for upgrades not requested, invoice manipulation (different pricing for the same product code for like items), insurance fraud, and just piss poor customer service. Definitely our first and last visit $600 for a pair of drug store quality reading glasses. Order# 9520311 - 3/12/2026.

Had my cataract surgery in January 2025 and since then (the doctor quit) I have been unable to get…read morethe other eye done. They told me they would call me each month until the surgery was scheduled. They never called and each month I called them only to hear the same story each month. Even though I was told that I was on top of their list to get my surgery as of today it still has not been done and no schedule to so has occurred. The person whom I am talking with says the same thing each month--call us back and we will schedule your surgery. Last week she told me they would not even be able to schedule me until March if even then. There is no end in sight!!!

I have a list from my insurance company showing my plan and Envision as "in network" and yet they…read moreinsist that they do not take my insurance. My mother went through Envision with her cataracts back in 2015 and I had to get the manager/supervisor/gal friday at Envision fired then, history may be repeating itself. Rude and very unprofessional, and not fully trained in their positions. Save yourself the BS and go elsewhere.

Dr Ritz is great!! He is always professional and eager to answer any questions or concerns. In…read moretimes past the front desk staff have not been very friendly or helpful but my most recent visit he has some new staff on the front desk and they are beyond nice and helpful so it was great to see that change. It seems like there's always a different person taking you back checking your glasses, et cetera et cetera and I don't know if they are junior team members or are in training or what but they always seem to be not very professional and not very nice. The young lady that took me back today was rude and had no "bedside manner". I just wish that had been a more pleasant experience because that is the person you end up spending the most time with since Dr Ritz is in and out a little bit more briefly

Fantastic staff no over booking ready to help in emergencies UNLIKE OTHER EYE Places.read more

What a professional and friendly eye clinic. The office is neat, clean and very soothing to be in…read more My appointment was on time too. The eye glasses are a bit expensive but they are top notch quality and a vast selection to choose from. I highly going to this office for your eye care needs.

Dr Newcomer is EXCELLANT…read more The ladies at the front desk are great The eyeglass ladies are great The exam is very thorough The glasses are in trend and top notch

Eye exam and glasses. Friendly, professional and knowledgeable. Get care for my mentally disabled…read moresister.

Definitely would NOT recommend this place. From the receptionist to the eye doctor not very…read morefriendly. This was my first visit, and the eye doctor didn't ask about history. I had to tell her that macular degeneration is present in my family. Just didn't feel like I got a good exam by a professional eye doctor.