Staff is meh. Place is clean. Lots of choices BUT:…read more it's been a week now, still no glasses, no update, no communication, nothing.

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this…read moreis the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY!

My experience was a -5. I do not recommend Optimart Inverness . I walked in person because I wanted…read moreto see what insurance covered before making appointment. I was quoted $10 copay . So I made appointment and did not go to my regular eye doctor I got charged $140.00. I got scammed no doubt about it. Scammed scammed scammed. No miss understanding no miscommunication. Straight up scammed

Optimart has very passionate, professional, & efficient personel! Casey Kieth was very personable,…read moreattentive & thoughtful ! I enjoyed my experience there & can't wait to see them again! Great job!

This was my strangest visit to an optometrist in many years. I am a retired physician, recently…read moremoved to the area. I have been wearing corrective lenses for 65 years and have been under the care of an ophthalmologist for over a year for glaucoma and last saw him 2 months prior to this visit. I definitely have a need for change in my current lenses. The clinic is very large with more examining rooms than I have seen before in an eye clinic. I gave the receptionist my vision insurance card and ID however she also wanted my medical insurance card, which i didn't have in my wallet at the time. I told the receptionist that I was under the care of an MD and was not interested in any medical care for my eyes, only needed corrective lens service. I filled in an history on an I-pad that I was given. The information I gave on the i-pad was the only information about me that I gave for the rest of the visit. I don't remember any questions about my occupation or retirement status. I thought it strange in restrospect that none of the people that I saw that day asked one question about my personal life, i.e. what I had done in my life or in any way tried to establish any type of personal connection. Even though I used a lot of medical terminology in my discussions of my eye issues, no one seemed to be curious as to why I would know what they were doing in their examination. I left the clinic after seeing a cadre of people without one person knowing that I have been in the medical field for almost 50 years and continue to teach in the field. I was seen first by one technician then several more technicians. The first technician wanted to take pictures of my retina for an extra $65. I told the technician that my ophthalmologist had pictures that were quite recent. Not sure why it costs $65 to take a picture. I didn't really know why I needed so many technicians before seeing the doctor and I didn't know what the position of each technician was. It was over an hour of seeing technicians before I saw the doctor. The doctor who did see me was not the one that I had been scheduled for or was told I would be seeing. There was no explanation of why a substitute doctor was given me, though the doctor was very nice, had a warm personality and wanted to be helpful. Nevertheless, the clinic said that I had cataracts that were so severe that I needed immediate cataract surgery. They demanded my medical insurance card as they said they could not give me a referral to a cataract surgeon without it and no ophthalmologist would see me without a referral. I called my wife, got the insurance information and gave it to them. They returned to me saying they had never heard of the insurance company and they did not accept that insurance. I thought it strange that a major commercial medical insurer of current and retired government employees was totally unknown by such a large clinic. That was definitely a first for me. I told them I wasn't interested in an actual referral but asked them who they would see in the neighborhood for their own personal ophthamologist. Nevertheless, it seemed that the clinic wanted to also bill my medical insurance, not just my vision insurance, and I left wondering what medical conditions they wanted to treat. At the conclusion I was told that the clinic could not improve my current vision because my cataracts were so bad and i would have to just wear my current lenses until after I had surgery. The physician said I had +3 cataracts in one eye and +4 in the other. I tried to ask a question about the scaling of cataracts, but it just blew past the physician. I thought it strange that the ophthalmologist who I had seen 2 months earlier had noted that there were very early cataracts forming but he expressed no concern that anything in the near future needed to be done and I certainly have not noted any clouding of my vision. The information that the optometrist was giving me seemed throw questions about the competency of my ophthalmologist. I thought it strange that no one in the clinic asked who my ophthalmologist was or whether he had said anything about cataracts. So I left the clinic, no lenses being prescribed, but having spent my one vision exam that my insurance would cover for this year. I am left wondering what I should do next. While cataract surgery is very common and usually met with success, I am still leery of having anyone touch my eyes with a scalpel because I know that there are no perfect surgeons. If any surgeon tells you they have 100% success, it is a lie. I will probably be calling my ophthalmologist in the community I just moved from and asking his opinion about what the optometrist told me. I may then consult another ophthalmologist in this new community as well as another optometrist (which I will pay for out of my own pocket.) I don't know what to believe right now. In summary, I left the Ocala Eye Clinic feeling that it was too big for my needs.

I have been dealing with painful eyes for almost 6 yrs. Been to other Doctors with no diagnosis…read more No help. Today Dr Geering did extensive diagnostics (that the others did not provide) and found the issue. She gave me a treatment plain that I believe will take care of the problem. By the time I left the office I was not in pain woke up today with no pain. It seemed easy to resolve and I thank this lady she knows her eyes!

Dr Ritz is great!! He is always professional and eager to answer any questions or concerns. In…read moretimes past the front desk staff have not been very friendly or helpful but my most recent visit he has some new staff on the front desk and they are beyond nice and helpful so it was great to see that change. It seems like there's always a different person taking you back checking your glasses, et cetera et cetera and I don't know if they are junior team members or are in training or what but they always seem to be not very professional and not very nice. The young lady that took me back today was rude and had no "bedside manner". I just wish that had been a more pleasant experience because that is the person you end up spending the most time with since Dr Ritz is in and out a little bit more briefly

Fantastic staff no over booking ready to help in emergencies UNLIKE OTHER EYE Places.read more

February 19 2026 my first eyes exam with this new doctor. She was absolutely fantastic. I am not…read moresaying that to sugar coat her . She's a great listener easy to talk , understand my concern, my eyes exam was very professional, no AI no visual Dr just a real good Doctor that's still care about People's price was not expensive for eye exam plus contact with no insurance I live in Flagler County for 24 years and my only regret is I did not find this place sooner so I'm giving the Dr of 5 star for knowledge an her direct approach to my concern with my Eyes. I hope that you all got a chance to go see her especially if you just move in Palm Coast or Flagler County and you looking for someone that will tell you exactly what your eyes need for a better visions making an appointment she's worth every single penny

Very disappointed. Had exam and purchased glasses. Went to pick them up and there was not any…read moreeffort to fit or adjust them...just handed them to me. Then later they refused to provide critical measurement lens data they calculated (PD) and I paid for as part of the service. At first they falsely contended that Florida law disallowed the providing of such info. There is no such law. Multiple states actually require it. Florida does not. Then they shifted to some vague "liability" concerns which was creative but not credible. However, their real reason for the refusal, which they finally admitted, was that I could use that necessary measurement data to buy cheaper glasses on-line or somewhere else at a cheaper price... in essence trying to force me to use them again for any future prescription glasses needs. Poor and unfair business practice. I emailed them recently to their customer service address expressing these same concerns but received no reply.