Staff is meh. Place is clean. Lots of choices BUT:…read more it's been a week now, still no glasses, no update, no communication, nothing.

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this…read moreis the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY!

My experience was a -5. I do not recommend Optimart Inverness . I walked in person because I wanted…read moreto see what insurance covered before making appointment. I was quoted $10 copay . So I made appointment and did not go to my regular eye doctor I got charged $140.00. I got scammed no doubt about it. Scammed scammed scammed. No miss understanding no miscommunication. Straight up scammed

Worthless pair of glasses... After cataract surgery I ordered a pair from this location for a…read morebifocal. Came in as a heavy glass. Bifocal lens started at the nose bridge to 50% across the bottom and stops. You have to be either beady eyed or cross eyed to use them. Unusable. Back to dime store readers which are of greater use.

I have been dealing with painful eyes for almost 6 yrs. Been to other Doctors with no diagnosis…read more No help. Today Dr Geering did extensive diagnostics (that the others did not provide) and found the issue. She gave me a treatment plain that I believe will take care of the problem. By the time I left the office I was not in pain woke up today with no pain. It seemed easy to resolve and I thank this lady she knows her eyes!

No on site ophthalmologist at Crystal River office. Did not follow through with tasks. Untrained…read morecustomer service personnel. Pushed off a visual field test 2 months. Reason. No doctor. I had seen bad reviews and tried out since they take my insurance. One day I went to office to get a print out of an OCT Scan. They said they could not make a print out of this important test for glaucoma. Only email. Never emailed it to me after I asked explicitly for this.

Dr Ritz is great!! He is always professional and eager to answer any questions or concerns. In…read moretimes past the front desk staff have not been very friendly or helpful but my most recent visit he has some new staff on the front desk and they are beyond nice and helpful so it was great to see that change. It seems like there's always a different person taking you back checking your glasses, et cetera et cetera and I don't know if they are junior team members or are in training or what but they always seem to be not very professional and not very nice. The young lady that took me back today was rude and had no "bedside manner". I just wish that had been a more pleasant experience because that is the person you end up spending the most time with since Dr Ritz is in and out a little bit more briefly

Fantastic staff no over booking ready to help in emergencies UNLIKE OTHER EYE Places.read more

This was my son's first time getting an eye exam, and we couldn't have asked for a better…read moreexperience! The doctor was wonderful--she took the time to explain everything clearly and had such a comforting, warm personality. She made my son feel completely at ease, and you could tell she was someone you could talk to about anything. When we came back to pick out his glasses, everyone was so friendly, attentive, and helpful. They made sure his frames fit comfortably and took the time to make the whole experience easy and enjoyable. For a first eye exam and first pair of glasses, we were so impressed. Thank you to the entire team for making it such a positive experience!

February 19 2026 my first eyes exam with this new doctor. She was absolutely fantastic. I am not…read moresaying that to sugar coat her . She's a great listener easy to talk , understand my concern, my eyes exam was very professional, no AI no visual Dr just a real good Doctor that's still care about People's price was not expensive for eye exam plus contact with no insurance I live in Flagler County for 24 years and my only regret is I did not find this place sooner so I'm giving the Dr of 5 star for knowledge an her direct approach to my concern with my Eyes. I hope that you all got a chance to go see her especially if you just move in Palm Coast or Flagler County and you looking for someone that will tell you exactly what your eyes need for a better visions making an appointment she's worth every single penny