My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

I'd visited here before, but never with the fortune of finding a good deal. Two weeks ago, I found…read morea coffee table and end table that would fit my new living room remodel, and I was pleased with the condition and price. I ended up purchasing the floor model since they were discontinued. During the purchase, I asked the saleslady to hold my items for a week and wrap them in plastic for me so that when I returned for pick-up, I wouldn't have to worry about scratching them. The lady didn't seem very involved in her aim to be appeasing and thought that her response, "Sure" was just off-putting. Upon my return, the items were not wrapped. I wasn't surprised; however, the four people who brought the items out for me to put into my car quickly wrapped the furniture in plastic.

Service: you better bring someone to help you if you decide to buy their overpriced used furniture!…read moreSign on the outside states there is not enough staff to assist you with your purchase. Everything was overpriced and absolutely not worth the drive!

The furniture and other home decor is overpriced and staff isn't friendly at all. Plenty of other…read moreplaces to get the same furniture at better prices.

This place is addictive you are looking for home decor. You have a wide range of choices no matter…read morehow you plan to decorate your home. My only critique is anytime I go here they only have one person at checkout. Also items are reasonably priced to.

LOVE THIS PLACE!!…read more I'm closing in on escrow and preparing to move in to my new home. I saw this place from far aways. I was hoping that this was a tile store. Turned out to be it's exactly what I was looking for. This has all the decors that you need for your home. Has a lot of things that you need for outdoor landscaping. I saw that there's some vintage furnitures pretty cool. I actually like this better than hobby lobby. All the staff we're busy but I still saw them greeted everybody. This place is for sure on my checklist this shot for my new place!!

Service,Selection, Value, one of the reviews I read said they bought a chair and when it was…read moredelivered they discovered it was too big for their space! Hello, everyone heard of measuring your space and then the piece you are buying to see if it will fit? The other review that shocked me was the comment about quality furniture and how Crowley has cheap furniture. You must not know quality when you see it! Go ahead and keep getting your furniture at Walmart, that is some quality there. Ugh. Love this store and never have any problems

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

John gave us great advice and no pressure. Really recommend stopping by and evaluating how you feel!read more

First off, I have to say that I'm what's usually called a "high maintenance" person with high…read moreexpectations & therefore I'm not easily impressed. I've had many good/average experiences with buying mattresses & furniture etc. The experience we had with this Mattress Firm location was AMAZING from start to finish & we went to SEVERAL places to look & find the best quality for the best price since you usually get what you pay for. Our sales associate Zach was extremely helpful with no high pressure sales. We did continue to look around at a few more places but as he told us, Mattress Firm DID have the best quality & price. He was extremely helpful & I didn't have to come back in to buy what we'd looked at. He also saved me from making the mistake of getting the free adjustable base~we already have the furniture & that base wouldn't work with what we had. He gave us a great deal on another (nicer) base that we did pay for but it could've been a mess to deal with. (I work in healthcare & can't take time off easily) He sent me a link & the purchase was complete & correct! The delivery was free & the delivery guys were also AWESOME! I didn't catch their names but they were so cautious of where they put the items on our hard wood floors & I couldn't be happier with the whole experience! GREAT JOB MATTRESS FIRM! We will definitely be back when we need another mattress or anything else needed that they sell! Thank you to all involved!

When you buy furniture on March 8th at Summit Furniture Gallery and they lie saying it should all…read moreship by April 17th and April 24th. Now saying chairs won't ship until May 5th. Graduation party the 20th!! Disappointed at the lies I've been told. Of course they have no record of saying that it should all be to my house by the end of April. They make it sound like I'm the crazy one. That place will never get another dime from me and will not recommend them to anyone. I am a small locally owned business shopper and this has pushed me to go to Nebraska Furniture Mart from here out. Disappointed to say the least. Do not lie to me!!!

Bought and paid for furniture at summit furniture going out of business sale april 2018. Still…read morehaven't received and cannot find anyone to connect to find out why. The main lady gave us her phone # and we have left numerous msgs to no avail. looks we were have no recourse and have just lost out. They just lie to you!!!!!!!!!!!!!!!

Friendly staff, amazing selection, there's a Tea Room inside with delicious brunch/lunch & dessert…read moreoptions. The store itself has about 50-60 vendors and is BIG.

nice shop, friendly, has working toilets. good selection of stuff not too much in the way of…read morefurniture. i found some old books.

We love this place!! We got our washer and dryer set from here and our son's loft bed. We have…read morealways had a great experience with service, everyone is so friendly and the guys who helped load the bed in our truck were so nice and helped us make sure it was secure and won't move on the highway. We recommend this place to everyone, the prices are great and affordable, and we have had no issues with the items we bought!

I was going in there and of course with my kids I had a six-year-old who had a basketball (plastic…read moreone) . He didn't touch any glass. He didn't break anything and I guess the lady who claims she's the owner of the store othe manager, she told my son not to touch a ball that I was going to purchase as well as purchase a bunk bed. If I were you I would stay away. Don't give them your money. It's like a thrift store and they claim its new, but I'm sure it's not. Please stay away from that place. I don't give my hard earned money to nobody who treats me or who treats my children bad so I hope you all rethink that.

I had a friend in town here from Canada and he forgot some of equipment that he needed and so we…read moretook him to this Best Buy in Lee Summit and he was able to find everything that he needed. He got a USB Thunderbolt 4 cable and an XLR cable. He was pleased with the quality or the items.

There is no way to call the store and speak to a human. All calls go through an AI agent where the…read more"intelligence" bit does not apply. You will usually hang up in frustration. Either go to the store in person, or deal with another vendor. I am done with Best Buy