I had never been here before and it's a great store! I was looking for a desk and I just wasn't…read morecrazy about their office selection but the salesperson was friendly and helpful. The desks were a little too minimal for me. I'll be back for some of the leather upholstery!

They responded to my prior review here and ordered a new chair which looks great and I really…read moreappreciate the help to resolve. I wh given 5 stars if the chair had no issues at first. The current manager is great- I'm sorry I didn't get her name. Thank You very much!

This market place is so pretty and smells amazing as you're walking in . All types of candles and…read morediffusers . Pretty fountains , flowers, statues etc. Prices range . Sauces and jewelry also available . Staff friendly. Nice store to window shop and you just may find a item that fit your budget, I did :)

I bought candle holder online from the website. I was anxious as it was the first time but it was…read moreeasy and it was shipped fast . they are as pictured as online. the fair price motivated me to buy them from this shop. Amazon and home depo sell them at much higher prices. I am glad I bought from them. thanks for such a good service.

We had a great experience with Dustin! After months of looking online, we finally wanted to go…read morein-person to furniture stores and we liked what we saw here! We were needing a pull-out sofa for one of the rooms and didnt want anything too large. He showed us a feel options, and we settled on a leather sofa. They are certainly busy and he had to step away a few times to finish paperwork with his other customers but we weren't in a rush and didn't mind. Our sofa was delivered a few days later, delivery was seamless. The doorframe to the room it was being placed in was causing it to not fit, but they removed it and quickly put it back in. Pretty good service - if they had more stock options for sofa beds to look at, I would have preferred it BUT I am happy with our choice!

We made an over $7,700 purchase on 7/14/26 at the St. Peters, MO location. Mark was our guest…read moreexperience specialist. He was knowledgeable and efficient. One of the very first questions that I asked Mark was if they offered haul away. That is what was going to be the deciding factor on if we went with Bob's or w/Ashley Furniture (we had found another bedroom set over there). Bob's offered haul away for a fee, and we were happy to pay that and so we went with them. After we racked up our $7,733.61 bill, Mark read our order (including the haul away) back to us, item by item. Then as a second check his manager (male, dark hair, w/tattoos) did the exact same thing. Read the order back to us line item by line item- including haul away. I know that we went over this because we talked about how the mattress would automatically be taken away since we were buying a new one there and that there were 3 other items that needed to be taken at time of delivery. We paid and left. I do not work at Bob's Furniture and so I did not realize that I should have probably asked to look at their tablet to make sure that between the two of them (Mark & the manager) that the haul away was actually on the ticket. Well surprise, surprise! Somehow it was NOT on the bill! After both of them reading us back the order line by line, there was NO HAUL away added. So what happened today on delivery day (8/1)??? They wouldn't deliver our furniture. My bedroom is completely emptied. The clothes are out all of of our dresser drawers. Everything was moved out to make it easy for them to haul away the old furniture. This is CHAOS! I called customer support and was transferred to the "resolution line". They should call that the "no resolution line" or that "all we can say is sorry" line. They do NOT resolve anything. Caroline was NOT helpful or friendly at all. In fact they made it seem like it was our fault that haul away wasn't on the ticket. I don't work for Bob's! If a customer is spending this much money and starts the conversation asking for haul away, wouldn't you expect that this would be ON THE ORDER??!! It shouldn't be my job to make sure that this is on there when the customer specifically asks for this! When was the last time you saw a customer ask to read the associate's tablet to verify the order? How awkward would that be?! This company is terrible! I have NEVER been so upset with a company. I called the phone number that was on Mark's card, and it got me to a lady named Michelle. She was very kind and was able to get a message to Katie a manager at this location. Katie has been helpful and very nice. She was able to get our order rescheduled for Tuesday (bc they don't deliver on Sun/Mon) and they are giving us a very small credit to our account and cover the haul away charge. I do appreciate this, but regardless though this is a gigantic inconvenience and I am highly displeased with this company. I believe that because of how smooth the sale went with all of their "checks and balances" (reading me back the order x2 w/a manager involved) it gave us a false sense of security and that this would be a "Bobtastic" delivery as they say. Get outta here, this has been an absolutely lousy experience. Call it "Bobterrible"! Tuesday is our delivery so we shall see how that goes. The other kicker is that my 5 year old had a small child size chair that she couldn't wait for. Rather than let us know they were leaving the delivery drivers just left and took the chair with them. They wouldn't come back because the "can't". 0 out of 100 experience so far. It sucks too because initially I would have told everyone to go here for furniture. We will see if Tuesday's delivery makes up for any of this. The last piece I would like to mention is that I run my own company. We break our backs to make our customers happy. We will send our technicians out for free if we need to, to make sure that our customers are never let down. Although Katie has been helpful, the customer service line and resolutions line is a total let down. I cannot imagine that when Bob opened this company that this is the kind of customer service that he envisioned. Just awful. I'd sure love to talk to the highest up in charge. Give them some suggestions.

Saleman was very patient with us!!!!! I purchased entire bedroom set & living room tables. After…read morethe purchase I needed to cancel 2 of the pieces. Office staff was VERY helpful! Delivery gets a 2 star though!!!!.... We knew they were coming and did our best to get 2 dogs/2 cats put up but in the end (disabled husband at home)... delivery guys kept leaving door!!!! and 1 dog got out and were afraid cats did as well....all animals are home but delivery guy could have been more helpful with keeping the door closed.

Orders a chair, they said it would be delivered mid July. When I called to check on it in mid July…read morethey said it had been canceled an hour after we ordered it. It was cancelled because "someone forgot to save the signature to the hard drive". We were never informed of the cancellation. We've wasted an entire month waiting on a chair that was never coming. Also you can't buy furniture there, you HAVE to pay a delivery fee.

Overstock says that I received a dark blue and beige rug and will take no accountability for the…read morepoor description. They expect me to pay the $66 to return it. I filed a BBB complaint and even there they say that I got the dark blue and beige rug. Dishonest company in my opinion.

I've had three great experiences with Overstock! We've purchased two sets of couches and a rocking…read morechair and love it all. Customer Service was great - helpful but not pushy and movers were available to help us load the car immediately. You really can't beat the pricing at this business and we plan on heading back soon to upgrade our bedroom furniture. Check them out!

A local hidden gem. This location always has great items, it is not overwhelming. The people who…read morework here are very kind, generous and always willing to help carry in items. This store goes above and beyond for people!

I happened into this treasure of a thrift store. Sort of boutique ish!…read more I Loved looking at everything little thing. Nice stuff, no junk!

Closed, I drove out of my way to come check the store out, and there is nothing but a closed place…read morewith no signage to indicate if they have moved somewhere else, and the phone number is disconnected.

I go to many resale shops & Moms is one of my favorites. Really cute clothes in great shape. Lots…read moreof toys & owner very helpful. There is also 24 hour return which most shops do not have.

I stopped into The White Hare on a Monday morning. Really cute and well thought out inventory and…read morestore displays! Looks like they probably do a large business with the custom floral arrangements. I was looking for a specific piece of furniture they did not have but the interaction I had with an employee was friendly and I wouldn't hesitate to return when in the market for something else! Its tucked back out of view off Mid Rivers Mall Drive so you really have to know it's there!

Buyer beware!!! I would make them take down the chandelier so you can get a good look at it pre…read morepurchase. We purchased it then they took it down and they carried it to our car. Taking it out of the car days later we discovered the chandelier had gone through renovation. Bad patchwork. The policy "NO RETURNS ON LIGHTING" seems a little dishonest when they don't disclose it was broken when you bought it. Do not purchase if the are not willing to take it down to look at it.