Was looking for a floor lamp. Visited a cpl local furniture stores only to be told they don't sell…read morelamps. Walked in to this store, and immediately I liked it. Was able to find a floor lamp in no time. They offer a lot of beautiful furniture and furnishings. Service was great, their store layout was nice. Shop local.

Five stars for sure! Barb and Cathie were very helpful with choosing chairs and getting information…read moreregarding warranty and fabric care. Tony and Gary delivered and set up chairs in record time. The sale price was an added bonus! New Frontier makes shopping local easy. Thanks! Mike and Toni V.

Just bought a leather sectional here. Great labor day sale. We found the exact same couch for…read morethousands of dollars less than Mueller Furniture in Fairview Heights! Quick delivery

A little under 5 years ago, we bought what was supposed to be a higher quality sectional couch from…read moreKettle River. The salesperson talked us into the protection plan. Fast forward 4.5 years, the couch looks terrible as it's losing its shape and falling apart. Last week, one of the pillows ripped off the back of the couch and we subsequently submitted a protection plan claim. The claim was quickly rejected and so I called the Kettle River Manager. She said it was declined because it was wear and tear over time.. most likely because a pet was sitting on it and it caused the issue. We do have a dog, but it definitely has never sat on the back of the couch. She then tried selling me on using their furniture repair tech (which I'd have to pay for). I obviously declined. Fool me once, shame on you. Fool me twice, shame on me. What I've gained from this experience is Kettle River doesn't expect your furniture to last more than 5 years and even if you purchase a protection plan, they will most likely reject any claims.

Bought a swing from this place and called back to ask about the springs that we need to use to hang…read morefrom the ceiling and they didn't have a clue what type, what size, etc. Very disappointing that this company but doesn't know anything about the hardware part of hanging it.

very rude customer service. as a younger couple we're were over looked and no one helped us. there…read morewas nobody even there. very disappointed.

Used to live in Edwardsville, IL a few years ago and was back visiting family. Stopped by Ashley…read moreFurniture about a week ago to see what they had. They were not here when we lived here. Fell in love with the Darshmore recliner. Very comfortable and it fit me perfectly. Could have sat for hours. Too bad I couldn't take it back home to Georgia with me. The staff there is very friendly and helpful. If you need help I would suggest asking for either Cathlyne, Kelsey or Cierra. So ... stop by Ashley Furniture!!

if I could leave a 0 star I would. I purchased $6478.45 worth of furniture including the 5 year…read morewarranty. Called prior to my warranty expiring to use, and was told the company did not have anything on file for me. Since then, my warranty has expired, leaving me with store credit. I have called dozens of times, speaking with different people each time who create cases regarding me wanting my $699.99 back in full due to them not honoring the warranty I purchased. They have essentially stole $700 from me and have given me the run around, told me I would be contacted, and it's all been lies from Ashley. They are now saying since it the warranty had expired, there is nothing they will/can do and in store credit is the only option I have. Do not buy the warranty from this company, total scam.

The barrel itself looks great and I was happy when I first saw it. However, I was unable to get an…read moreunobstructed view of the finished product until I had it in my home as it was already wrapped and ready to load. While I want to give the business the benefit of the doubt on preparing it to load, in hindsight it seems mildly deceiving given some of the issues with it. There are three major issues with it: 1. The cutout for the door is crooked. 2. The metal band on one side of the door is about 1/2" short. 3. The door does not close all the way. After contacting the owner, he informed me that the stress released from cutting the wood causes it to deform. I feel like this should be disclosed upfront because it is a pretty significant amount of warping. I am not inclined to believe that this is the entire issue because similar barrels I have seen from other shops do not share this problem. This was not a cheap purchase and I expected a higher quality of workmanship for the price. I would recommend looking at other businesses in the area that offer custom barrels. At the very least, I would avoid having a door put on your barrel.

I was in search of a barrel for my daughter's wedding. I have to say this was the place!! They were…read moreso helpful and the barrel was just what we were looking for clean and very nice for the price too. I highly recommend them if you are searching for this kind of item. I also got to look at the amazing furnishings they make from barrels the tables and planters to barrel liquor cabinets. It worth your time to check them out.

I did a long distance purchase for my sons house in a town near Alton Refrigeration , set up…read moredelivery etc with a rep there and everything was great. I've bought many things over the years and these folks are the best, bar none!!

Wow! I am surprised by the negative review. We have purchased several appliances and furniture from…read moreAlton Refrigeration and have never had a bad experience. The sales team is knowledgeable. The service staff is professional and well trained. I would highly recommend them

If I could leave more than 5 stars, I would. Greg was incredibly helpful throughout the process of…read moreselecting a waterbed. I love the quality of what I bought! Greg's set-up instructions were super clear. He followed the process all the way through ordering and shipping, making sure that I had everything I needed after delivery and was sleeping comfortably. Boy, am I. Best mattress I've ever owned and best customer service in any industry I've ever dealt with. Thank you, Cain's!!

I love this store! We bought a waterbed from them several years ago and it sprung a leak recently…read more They came over right away and spent over 3 hours fixing it and putting everything back together. I love this bed, it is like sleeping on a cloud! If you are in need of a bed, I highly recommend Cain's! They have great prices, outstanding customer service and they are just really good people! Give them a try, you won't be disappointed!