I must say my girls and stopped by Target several times this month. We met a young man who was very pleasant and even made us smile. Correction I was actually laughing when we walked away from the register. His ability to connect with us is the true example of excellent customer service. read more

Forget this store - if you need merchandise order online from target.com. Customer Service is abysmal - in the aisles, at the checkout stands, at the Customer service counter, and on the phone. read more

This doesn't even deserve 1 star but I am trying to locate a crib for my cousins baby shower this weekend, and online it says they have the one I want in stock. So I call to put one on hold.. To be transferred multiple times nobody is picking up the phone then finally a clueless employee answers is very awkward on the phone I tell him I'm trying to see if they have a specific crib in stock, he put me on hold then came back and said we don't have it. It's funny because he didn't even ask me what crib I was looking for. So I hang up and call back and ask for the manager on duty in hopes to help me better than the previous employee. The operator transfers me twice and the manager isn't answering her line either. The customer service here is less than subpar and should be addressed immediately. read more

Your typical Target Store... this one is conveniently located with plenty of parking. The store is usually well stocked, clean and tidy. The grocery selection is very good and they seem to do a good job in maintaining the shelves/inventory. The produce is usually fresh. The one issue is that the cashier staff are not the friendliest, they could use a lesson in that regard, it would make for a much more pleasant experience. read more

Awesome employee here didnt catch his name but upon walking into the store he asked us how we were doing and its the little things like that makes a succesful store like this target. read more

If I could give this location zero stars, I would. I have always been a big fan of Target, but this location operates in the Customer Service "underworld." Warehouse associates seem to be up to something other than responding to inquiries from associates in the front of the house. I will be shopping at another inconvenient location going forward. read more

I order my items online and pick them at this location once a week. The staff has always been very forthcoming and helpful. The store is clean and well maintained. This location by far has a better customer service than some of the other nearby Target stores. read more

I've had it with this particular store. I received my email saying my items were ready for.pickup. I'm currently at their customer service desk 30+ minutes after arriving. I was told my items wouldn't be ready for another 30 minutes and that I should "just go shop for a while". Target. Fail. Done. read more

I would have given this location less than one star however, as I was exiting the building I believe the manager's name was Gavin who asked me if everything was okay. On September 25th approximately 4:40 p.m. I inquired about the new iPhone 8 plus as I was waiting Buy electronics for roughly 20 minutes I was not approached by the multiple employees walking around. Over the radio I heard conversation if anyone was working the electronic section with confusion. I believe the manager's name was Gavin spoke to the employees wondering who could help me. As I finally received help I inquired about the phone and they had what I was looking for however, I did not purchase because the lack of professionalism. As I was walking out, I spoke with the manager and explained why I did not purchase from this location. As I explained he also agreed what he saw was unprofessional and was not pleased with the lack of customer service provided. The only reason I will return to this location is because Gavin seemed genuine in fixing the issue. read more

One of the cashier told me that the accepted Apple Pay. I went in and spend an hour doing my shopping then I got to the cash register they told me that they do not accept Apple Pay. What a waste of time and they need to train their employees better read more

LOVE, love, love the pharmacy staff (cashiers) here. I just moved back from living abroad for some time and am a bit perplexed by new insurance rules. The women here always answer my questions without giving an attitude. Refreshing. Efficient. Helpful and resourceful if issues arise. The rest of the department store staff - meh. But, it is clean and pretty organized. read more

The Target Store in Alexandria is one of the busiest stores that I have ever shopped in. The level of service is very good and the people have always been so nice and helpful. Other Target stores should learn from the Target in Alexandria. As busy as the store is, I have never stood in line more than 3 people deep. And the store always seems to be so clean and well stocked. Love the RED CARD 5% off option. Thank you, Target! read more

The customer service here is terrible. I came to buy an item in store to find out it was 30 dollars more expensive then what was on the web site. They would not price match in the store. I asked if I could order online and chose the pick up in store option. They told me it would take 2 hours even though the item was right beside me! I ordered and went home to wait. I got an email saying it was ready and when I returned to the store it was not ready and I spent another 30 minutes in the store waiting. I love Target, but this was a TERRIBLE shopping experience. read more

We have shopped at this Target for several months and always can find what we need. It's a crowded, popular area to shop, but parking is always available. I came here specifically to review the Pharmacy experience I had at this location yesterday. I came in to get my flu shot and Amanda, the pharmacist on duty, could not have been nicer and more helpful. She helped me quickly fill out the forms I needed and applied the shot quickly and painlessly. I was in and out of there in 15 minutes - I will definitely be back next year! I also have had a good experience with another Target staff member who taught me how to easily use one of the Kodak machines up front to print some family pictures. I was having difficulty and she patiently helped me troubleshoot and waited until I successfully printed the photos. It meant a lot to me! Overall I highly recommend this location over some of the others in the northern Virginia area. read more

The consumer service is worst! I tried to call at 5 times on this Sunday regarding the exchange earphone. The customer service lady picked up phone after 10 minutes and always transferred me to some lines that no one answers! So irresponsible read more

A very busy location, always a lot of customers, not enough cashiers. Store can get messy from lack of attention and all the foot traffic. Still a fan of Target in general, so I'll let it slide. read more

This Target is better than all the other ones in the area, size and selection-wise. I also do like the location near al the other stores like Old Navy. One thing I do not like about it is that it is always busy and the fact that if you ask one of the employees to help you find something they always refer you to someone else. I asked about a bathroom scale one day, and they referred me to three other employees for me to finally find it. read more

The manager at this location named David is a coward. I complained to the corporate office because I was told by a manager named, Brian, that the bag I had accidentally left at the store was still there and that it could be picked up the next day. Perfect. So I show up the next day. Unfortunately I couldn't find my receipt so I give the kid at the customer service desk the last 4 digits of the credit card I used, the approximate time I made my purchase, the exact amount of money I spent, and a description of the items I was missing. This ordeal took a while, which was mostly my fault. My phone doesn't function well without wifi and I had to look up exactly how much I spent. At this point I have no problem. Everyone was being very kind and patient. Then, the kid comes back and says they reviewed the video footage of me checking out and say I left nothing at the store. I say it's possible it could have been left in the cart. They kid tells me once it leaves the store it's no longer the store's responsibility. He's saying this when I know they have my bag, so they are essentially holding it hostage and are going to re-sell those items to someone else and make double the profit. No. It took three people calling this store from the corporate office for this manager, David,to look in the "paid and left log". Low and behold, there were my items and they would be "more than happy" to have me come in and claim my items. I go in and the young lady at the service desk calls David to tel him I'm here. She says I have to go through the store and collect the items I left and then bring them all the way back to the front desk...are you kidding me? Apparently an employee put my items back on the shelves despite the note Brian had left on the bag. I arrive back at the counter and she calls David again. He says to bag them up and let me go because he already checked the log. He didn't want to come out and apologize for making me jump through so many hoops? I never even saw his face. Again, a coward. read more

I love this store location. Store is always nice and clean. Great customer service from most staff in that store. Until my last visit on Sunday 11/26/2017 at around 12 noon-1:37 pm. I was in the CLEARANCE SECTION in the women department. Granted, I had already spent an HOUR in the department with my teenager (imagine that) Walked to the Electronic's to get the laptop that was on sale for $130 for my niece's birthday and was ready to check out. As the young lady was ringing me out, I noticed the sign for additional 20% off on clearance items for apparel. Mentioned it to the cashier and she didn't know what I was talking about so she instantly called someone over. A guy name Jason ( who was very feminine ) nothing against that at all. So he looked at me and of course I asked him about the sign. He looked at me again with a big smile and jokingly said how he was going to charge me per minute for having to walk over to the ladies department and look for the sign. So, as we were walking to the see the sign, he walks away from me and starts talking to some staff, I figured someone needed him so I kept walking and just took a picture of the sign for him with my phone. He never came back towards me to check on me, so I started to look for him, instantly saw him going towards the electronic's back room and headed towards him. Finally, caught up to him and i said " hello excuse me, here is the sign" He then turned around to me, never did he apologized for just leaving me from the register to look for the sign, he looks at me and says, ( OH well you have SALES ITEMS ON THE REGISTER, NOT CLEARANCE) i then said, NO, I have both sales and clearance sales on the register. He then said, no you don't! I looked at him awkwardly, and said "Honey i do know the difference between sales and clearance" he looked at me again with an unhappy facial expression and said to me, FINE, I WILL GIVE YOU THE 20% OFF, he then turns around and says out loud as he was walking away from me, and i'm following him, he says ( NEXT TIME DON'T BE RUDE) I could not believe it, i said " EXCUSE ME JASON, BUT WHAT DID YOU SAY TO ME?? He turned around and REPEATED IT TO MY FACE, " I SAID NEXT TIME DON'T BE RUDE!!" I was shocked, so i asked him as we were both finally back at the register, i asked, how was i being rude to you?? He than said, " the part when you said, "HONEY I KNOW THE DIFFERENCE BETWEEN A SALE AND CLEARANCE, and he repeated to my face in front of his staff and other guests around us, watching the whole situation happening. So, of course i asked for a MANAGER ON DUTY, he looks at me and says I AM THE MANAGER... Than he went on saying " EXCUSE ME, BUT I DON'T TOLERATE RUDENESS FROM ANYONE OR DISRESPECT FROM ANYONE INCLUDING YOURSELF! Then he turns to the cashier and says " YOU KNOW WHAT, DON'T GIVE HER THE EXTRA 20% OFF, AND WALKS AWAY FROM ME!!!" Now who was being rude ladies and gents??? I was SHOCKED of his unprofessionalism and UNETHICAL BEHAVIOR!! WOW!!! What kind of training do they give these Store Managers now a days!!?? I worked RETAIL for a long time and never have I ever disrespected any of my customers to their face or around guests and staff, even if I knew the customer was DEAD WRONG and just RUDE... This person obviously was mad at the WORLD and had a HORRIBLE THANKSGIVING, the way he treated me as his guest in his store, as I was ABOUT TO SPENT DAMN NEAR $400 Dollars, guess what, I said never mind to the cashier, not your fault at all, but i REFUSE to spend MY HARD EARNED PENNY in this store today because of your NASTY NASTY UNPROFESSIONAL STORE MANAGER JASON'S ATTITUDE!. WOWOOW.. Called customer service, filed a COMPLAINT AND of course WENT TO THE NEXT CLOSES TARGET AND spent my money at Hybla Valley Target instead! NEVER HAVE I EVER HAD A BAD EXPERIENCE IN TARGET IN MY LIFE BEOFRE UNTIL YESTERDAY! Nor will i ever come back when he's on the clock to spend my HARD EARNED MONEY in his store again! EVER! RUDE JUST RUDE!! Where is his LEADERSHIP SKILLS!! Poor staff, if he can treat his customers this way, i feel SORRY FOR HIS STAFF!! read more

I like this Target, but they never seem to have enough cashiers or floor person that can help find items in the store when I need them. Some of their items are priced a bit high, especially in the food and home sections (such as laundry detergent, toilet paper, etc.). Still a pretty decent Target though. Great location. read more

This is the closest Target to my apartment and I give it two stars for two reasons: 1) The lady at the fitting room is incredibly suspicious of everybody. 2) Many sections are messy and out of stock. This is the only time in my life where I've had a security officer "discreetly" follow me around Target simply because this lady could not add. Apparently you are allowed only 6 items in a fitting room. I had 9 so I gave the lady 3 items back. After I tried on the 6 items, I took out three shirts I didn't want and handed them to the lady telling her I wanted to try the other three items. Just when I shut my fitting room door, I hear her voice over the loud speaker saying "Security, we have a situation in the fitting room." When I come out of the room, there's a security guard standing right there! I've been to many Targets, and I've NEVER had that happen to me in my life. I gave all the shirts back and just left the fitting room and decided to just food shop. Next thing I know, the security guard is following me around the entire store! I'm a skinny asian girl who does not in any way look like a criminal and I have no clue why the lady kept eyeing me like one right when I stepped into the fitting room. I've never had anyone treat me like a criminal just for trying on clothes before and I left the store feeling very angry. Note to Target: Hire people who know how to add and subtract. Your security guard will be happier for it. read more

This is for Target in general... I loved, loved, loved Target before I registered here for my wedding! They sent 4 of my gifts to an address in Georgia....I live in Virginia. After spending over an hour on the Customer Service line they suggested the person in GA return the products and have my wedding guests purchase them again for me--WHAT? Finally, after speaking with 2 different supervisors they admitted that their registry system was new and the address must have defaulted to somewhere else. They told me they would send me a $75 gift card to cover the cost of the gifts. I was happy until I noticed that they sent the gift card also to the wrong address and not even the one in GA. I just got off the phone with customer service again to explain the situation and they said there was no record of the gift card and they couldn't do anything. After another hour of sitting on hold and people not understanding all that had happened, the representative/supervisor hung up on me. Great customer care, Target. All this to say, I have a strong argument against registering at Target. read more

This target will meet all of your needs, except the checkout experience will make you angry. Whether you go at 8am on a Saturday, or 9:30pm on a Friday night when all the cool kids should be out partying, this place will be crowded with four measly registers manned by apathetic cashiers. Last night we went out for some leggings for me, and an additional ps4 game (oh yeah, I lost my husband to the ps4 that came out yesterday) for the hubs. After you dodge a few cars in the parking lot, and dodge a few more people and babies in strollers once inside, you can pretty much look in peace at will. I found some cute leggings that didn't appear to be see-through, and they were sold out of the game the hubs wanted. Now, we go to checkout. After waiting in line at one of the said four measly registers for 10-15 minutes, the cashier literally did not say a single word to us! Upon walking out, the hubs was literally in shock that she did not say a single word to us. What's new, it's target!?! read more

To all you people who complain, ever worked retail????? Try it sometime and deal with people like yourselves, you reap what you sow. Try approaching the sales person with a friendly demeanor instead of the standard " I pay your salary crap so you must kiss my a** attitude." They(employees) get constantly bitched at about things out of their control, so think next time before you speak! Also alot of the reviews are from "out-of-towners" really??? GO HOME we don't want you here anyway! It is also the Target closest to the District line so because VA has a lower tax structure than the District guess where they shop??? Really the point is next time you go to complain about something online please put yourself in their shoes and think first. Could I have done anything different? Don't just get on here spouting off because you didn't get what you wanted or a front row parking space. read more

WTF is going on with this location. Obviously they are in the process of changing the layout of the store, but why. From what I can see it's going to have a very Wal-Mart like feel after they are done, and I for one don't particularly like Wal-Mart. I had previously made a mental note to stop shopping at this location, and on Saturday arrived, grabbed a cart and mumbled under my breath "damn I hate this Target". It was a mad house, made even worse by the fact that the aisles are now soooo small that a person with a cart can barely squeeze through. I needed some weed killer, which was in the very back of the store now in the discount section all crammed in. The store is starting to seem dirty to me, I don't know if it's because it's dirty or crammed full of stuff. I got exactly what I needed and left, which says a lot because I'm someone who usually browses all the aisles as a form of stress relief. read more

I have never received such rude service at a Target. While checking out the person working (Ladd) made me feel like I was an inconvenience to him. This was my first time coming to this Target and probably my last. read more

Will and Davante from the Electronics Department went above and beyond to help us exchange our item that arrived damaged. Tasha also helped save the day by searching the system to find what we needed. I can't thank them enough for making every effort possible to make sure we left Target happy! read more

I like Target, but this particular store is good to avoid. It's been poorly managed since it opened. The staff is plain rude and incompetent. The pharmacy is chaotic, disorganized, and medications are frequently out of stock. Double the estimated wait time for a prescription, and if you call in ANY information, be sure to get the name of the pharmacy clerk. Don't bother bringing your own bags because you will never be credited the promised five cents per bag, unless you're one to remind the cashier ringing up your order. I could write an essay, but you get the idea. read more

dis place is ok. i was in n out. I can not really write a full review if I jus came for a couple items n then left. it would'nt b fair and i dnt want to go 2hell 4givin out da wrong star rating so i left it in da middle. the end read more

I like this Target, as it is large and convenient to my home. The aisles are easy to walk thru and locate what you are looking for. The problem is that a lot of the items you want are not in stock or not priced, which is quite frustrating and time consuming. Some of the employees do not speak English and cannot understand when you are ask about a price or item. Otherwise, Target has many diverse items and sales and I love to shop there. I do find some of their prices high, such as rugs, comforters, sheets, etc. I can buy them at Ross or Walmart for less. Their personal care items prices are low. The new grocery store items, such as frozen dinners and ice cream are way below grocery store prices and better than Giant, Shopper's or Safeway sales. However, the other grocery items are geared toward large families. They do not have a large organic or health food section either. The check out lines are usually quick and efficient, but the cashiers are sometimes rude or nonchalant. The only other issue or problem I have with shopping at Target is the screaming, crying babies and kids, so I do not shop on the weekends! They can be so grating on the nerves. read more

Target needs to evaluate their customer services practices, along with their marketing strategies, and finally...the way they intake complaints/suggestions through the 800#. A joke. Do they really think they did a great job with the Missoni rollout??? Yes, they completely sold out of merchandise the first day at all stores...which tells me they didn't plan well or duped the buying public. I'll never walk into a Target store again...what waste of my time and the time of many other shoppers who were also less than thrilled!!! read more

The employees here are terrible. I have had them lie to me about coupons and special offers, as well as just give an attitude of annoyance. My experience with this store has made me a life-long Walmart customer. My one trip here convinced me to find somewhere else to spend my money. read more

This is for the Pharmacy. I needed a perscription refilled before I left for a 2 week business trip. I was told I would need a vacation override and called my insurance company. I called the insurance company and they told me that I could refill the prescription if I was going to pay cash and not use the insurance. I called the pharmacy and after a discussion with the staff I was told although they usually don't do this I could come and pick my my prescription. I went the next day and tried to pick up the prescription that was filled and waiting for me already in a bottle and bag. The individual at the counter told me I could not have the prescription. Another pharmacy worker, EUGENE, came to the corner and told me it was controlled and I was explaining the situation to him he made me feel like I was some random drug abuser and was extremely disrespectful. I told him I would like to transfer the prescription and was told he would call any pharmacy I tried to go to and tell them the situation and I would not be getting my refill anywhere. I then changed direction. If he was telling me it was a controlled script and I could not get a refill without Dr. approval I then wanted to know why I spent 2 days making calls based on what the other pharmacy personnel told me and now I was hearing something completely different. He seemed to think I was still acting like a druggie and began smirking and laughing at me. I asked (loudly) to speak to a manager and the manager just blew me off. A simple sorry for providing me with misinformation and wasting my time would have sufficed, but instead EUGENE continued to stand their with a huge smile on his face. I will be transferring my scripts to another pharmacy and make that recommendation to everyone I know. EUGENE was extremely disrespectful and should be provided with additional customer service training. read more

best Fing TARGET there is i cant help but spend $$$ when i come here the way they set up things make u buy buy buy and i love it lol!!!

While, I love the supermarket food selection here, I have to say that I hate the crazy parking lot and the customer service skills of the store manager. The store manager was cranky and seemed genuinely unhappy at his job. The regular staff were better behaved! However, they were unable to locate something that I wanted - they do not go out of the way to help you look for stock that is not in the shelves. The cashiers were fine. However, when I asked the store manager to help me look for something that I went to 5 Target stores to look for - the Michael Graves long armed broom & dustpin - the guy almost had a tantrum. Both the clerk & I looked at each other since he was so rude. I politely told him that he should not take his bad day out on me and he brushed it off. He seemed like such a bitter middle aged man who wanted more out of life. The problem with the store manager position is it is like the receptionist job - you won't get promoted unless you're really good. Poor receptionists are stuck in the job until they are laid off or quit. Poor store managers are stuck in the job until they get fired or leave. Quit complaining to your customers, Mr. Store Manager! At least you have a job during this tough recession. read more