They have very convenient hours and service availability. I brought in a few items for dry cleaning…read moreand alterations, and I was able to be seen in less than 15 minutes. The dry cleaning items had a quick turnaround, just a day or so, while the alterations took about a week (which is also quick). Everyone who assisted me was friendly and attentive. The dry cleaning was competitively priced, but I did feel that the alterations were a bit high. I don't have much to compare with, other than evening gowns, but I was surprised that taking in the waist on a pair of pants was more expensive than those gowns in the past. The payment system was a bit confusing as well. I'll admit, I did not notice the signs inside the establishment that indicated "cash only," so that is my fault, but the electronic invoice that I was sent made it appear as though I could pay with card online. The website also does not have clear indication about payment types accepted. In a day and age when not many people carry cash or have paper checks anymore, this could be a drawback for people utilizing this business.

charged me $70 to tailor jeans and they ruined them. cut them too short and didn't care…read more one of the sons who owns the place was very rude

I sent in a high value Burberry trench coat to get dry cleaned and it got damaged!! The coat had…read moretwo small black stains on a sleeve. I pointed those out when I sent it in. When I picked it up the first time. The person at the store said that they failed to remove one of the stains. I accepted that. But upon further checking, I noticed that the front collar of the coat got some large watery stain and a red spot which I didn't have when I sent it in. This is after they had supposedly cleaned the coat once! They took it back to be cleaned for a second time. And when I picked it up again, they said that the red spot they created cannot be removed! They insisted that the spot was there when I sent it in. I definitely didn't have that spot when I sent it in. As a normal person, I didn't take any video before I sent a coat to the dry clean, so I can't prove this. This stain is on the front of the coat. I cannot wear it any more! This is a very expensive Burberry trench coat. They only returned the 40 dollars they charged me for cleaning, which they didn't do and further stained it! It also wasted a bunch of my time. The person at the store refused to take any responsibility of ruining the coat. He said that the coat was not new and was dirty. But why would anyone take a new and clean coat to a dry cleaner?! This place is a nightmare! Avoid at all costs!

I wouldn't recommend bringing anything you really care about to be altered to this place. Ruined…read moremy dress with their "alterations".

I brought in my husband's lined trench coat to be cleaned, and to have a hanging button repaired…read more The button had a spacer to allow room for the buttonhole when the coat was closed, which was still there along with the button on the hanging thread. This was my first time using this dry cleaners, after my long-time cleaners closed their business. After paying $55 in cash--no credit cards accepted--the coat was returned with the button stitched back on no better than I could have done myself, and with no spacer like the rest of the buttons still have. It looks dreadful, to be honest, and I won't be bringing anything back to this cleaner again.

WAY TO OVERPRICED !!!!!! She charged me $60 to fix a zipper-like omg! At first I thought she was…read morejoking. We've been with them for eight years. I always thought their prices were high but maybe this month they did not get to pay the bills. They just lost a long-time client. Read the other reviews, everyone mentions about the high price

I have never used cleaning services before. But after the incident my suede boots went thru. Haute…read morehamper made them look like nothing ever happen. Thank you Haute hamper for making my suede boots look brand new again.

My wife and I got married 2 years ago and her wedding dress has still been hanging in our closet…read more After doing some research, I decided to check out Haute Hamper. I reached out to Haute Hamper on their website and got a call back from Scott after under an hour. He introduced himself, explained his process of dress cleaning and preservation, and gave me some preliminary pricing. We set up an appointment for pickup shortly thereafter; very painless process. About a day after the dress was picked up, he went through the pricing with me. I admit I was a bit nervous at first because of the stains that the dress had formed just from improper storage, but after he started the cleaning work, Scott was quickly able to clean the stains and got to work on the finer details. A few weeks later, we received the dress in a beautiful display box, perfectly clean and preserved. The whole process was incredibly positive and pain-free, and the price was very fair for the work he did. I also sent in 3 pairs of my favorite Cole Haan shoes to be resoled and cleaned, and his cobbler did an outstanding job. I highly recommend Haute Hamper to anyone who needs wedding gown preservation or shoe restoration services.

Great cleaner and tailor! I've brought multiple items in to be altered or repaired and the price is…read morefair and quality of work high. They also have a great and modern facility that allows for easy use and quick pick up of items.

The pricing is ridiculous for wash and fold and I don't think it's worth the service I wish you…read morewould adjust this

The staff at the establishment are great. Hard working and always professional & polite…read more Many machines are broken down and the owner does nothing to repair them. It's simply sad.

I came in to drop off a few items to be dry cleaned and planned on going to another spot to do my…read morelaundry but was pleasantly surprised that I could do both at this location. Jim, the owner was at the front desk and he was extremely helpful and welcoming. I was assisted by Carlos with my laundry and he was also very personable. When I returned to pick up my dry cleaning, another gentleman was at the front desk and the high level of customer service was maintained. My experience doing my own laundry was economical and the equipment did a great job. My dry cleaning was received when promised and I am pleased with the quality job that was done. I will continue to patronize this business and hope they remain in operation for a long time!

Palmer Cleaners are the best. Moved from Bronxville several years ago but still use them for all my…read morealterations. Wouldn't go elsewhere!

Professional, courteous and knowledgeable. I like these folks and they do a good job at what they…read moredo. Not the cheapest but I'd prefer quality! I'll be going here regularly and strongly recommend

This Dry Cleaners is the best. The owners are the nicest people. They treat you like gold. I…read morelove by Central Ave and have plenty of cleaners to go to who not do the best job, charge a lot and are not friendly at all. I came across this cleaners through a friend of mine who highly recommended them. I've only been using them for 4 years but everything that I have taken to them either to have cleaned or altered have always been perfect. Highly recommend them.

I needed a gown altered and Lucy did a wonderful job! I asked for tea length and dress had an…read moreunderskirt that needed to be adjusted as well. Everyone loved it. Thank you Bryn Mawr Dry Cleaners and Lucy.