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    Tap Electronics

    4.0 (72 reviews)

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    Reviews With Photos

    Broken hinge
    Allen S.

    When they shipped my record player back, the hinges broke during shipping. They responded to my email about it at first, and then stopped responding to repeated emails. Very unprofessional.

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    6 years ago

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    8 years ago

    TAP replaced the scratched top of my Esoteric K-01 and did cleaning and functionality check for a very reasonable cost

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    5 years ago

    Helpful 1
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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    15 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Tap Electronics

    Best Buy - Cerritos

    Best Buy - Cerritos

    (476 reviews)

    $$

    I had such a wonderful experience working with Therron at Best Buy! From the very beginning, he…read moretook the time to help me make the right decision on my purchase without ever making me feel rushed or pressured. What really stood out was his outstanding customer service after the sale. He promptly returned my calls, followed up with me, and made sure all of my questions and concerns were addressed. His communication and attention to detail truly put my mind at ease during the entire process. It's rare to find someone who genuinely cares about their customers and follows through every step of the way. Therron went above and beyond, and I sincerely appreciate his professionalism, patience, and kindness. If you're shopping at Best Buy, I highly recommend asking for Therron. He's an incredible asset to the company, and I couldn't be happier with the service I received!

    First off their employees lie to you. I specifically asked how long I had to return. They said 30…read moredays from the day I get it. We go to return it and we never opened it and they refused to return it and it hasn't even been 3 weeks. I never opened the package. Also make sure you wear pants if you go inside. The store is infested with bugs. When we went in to purchase I mentioned I feel like there's bugs crawling on me and the employee straight out said "oh yeah we have all kinds of bugs like flees and mosquitos." I got bit to holy hell. So when we went in tonight to return and they denied us they had all kinds of homemade sugar water and other crap trying to trap all their bugs. Disgusting to say the least. The manager is liar and doesn't know how to do his job. Best Buy must be going out of service if this is the kind of people they hire and their cleanliness. I would give zero stars if that was an option. Buyer Beware!!!!

    Target - 32 oz. Pumpkin spice oat milk

    Target

    (248 reviews)

    $$

    This is one of my go to target, especially because they have 6 of the super fast Electrify America…read morechargers! The inside is relatively nice, most of the aisles sorted and not in disarray, plus walkways are clean and cleared of anything. I usually go for coffee and snacks, and they have everything I typically am craving at the price that I'm expecting, so yeah! The staff, or at least the closing staff, are all really nice! I went by one night right before closing to buy some graham crackers and use the bathroom. I felt so bad because I went in around 10:52PM, but they didn't make me feel rushed or bad about it or anything. It's a small gesture, but I appreciated it. Their bathrooms could definitely use some work, but it's a public restroom that people are allowed to use so I can't really flag them for that. The outside area is not necessarily the safest at night either (there are homeless people who linger around the lit area of the store and just around in general). That's one of the biggest downsides to this location, but again, that is not necessarily fully in their control. All in all, not a bad location! The staff members are nice and the floor area is generally clean. Will probably visit again soon :-)

    I am a bit disappointed with the pick-up service at this location. I put in a pickup request online…read morefor a two-count claw clip set. Mind you I paid $16.30 for this item, almost $20. Not cheap at all. After picking up the claw clips, I go back to my car. And as I am checking it, I noticed one of the claw clips was not clamping properly, but the other claw clip was. I immediately go back to the guest services counter. I show the defective claw clip, to the female employee, who helped me. I asked her if I could do an exchange, for another set of the exact same claw clips. She asks me to wait at the counter, because she needed to talk to her supervisor first. Finally her supervisor shows up, and he tells me to go find the claw clips I wanted, and then return to the guest services counter. After finding another of the same set, I go back to the guest services counter, to do the exchange. The same male supervisor, then starts asking me, all these unnecessary questions. It was as if he didn't believe me, when I said the first set of claw clips, were defective. He also came off like he thought, I was trying to scam them or something. I show him the first claw clip set that had the defect. He "let" me do the exchange, even though it was technically, their fault to begin with. This male supervisor (short stocky 30 something year old Hispanic guy with glasses) didn't offer acknowledgement, apology or anything. Excuse me, but telling the customer to go look for an item themselves, kind of defeats the purpose of customer pickup...Not only that, but the employees should have very well examined, and inspected the item, before giving it to me. Last time I checked, items for pickup, should be in new and pristine condition, when given to the customer. If I knew I had to go into a giant store to look for an item myself, I would not have requested customer pickup. Also, this target has a bunch of weirdos and homeless people, who like to hang out in the parking lot. It makes you not want to go there, after a certain time in the day. I don't think I will do another pickup at this location.

    Best Buy - View from parking lot

    Best Buy

    (436 reviews)

    $$

    Richard was very nice and helpful. I have had an active Best Buy membership I've been trying to…read morecancel for a long time and he was able to help me, finally!

    Title: Mismanaged install process, forced into a $600+ overhaul, and ghosted by support…read more I am deeply disappointed with the store operations, communication, and lack of support from Best Buy's Autotech department (Fullerton Store #2514). My original goal was simple: keep a low-profile, clean OEM look in my 2018 Toyota RAV4 while upgrading the sound. I brought in a complete setup--4 new Kicker door speakers and a compact Kicker KEY200.4 DSP amplifier--specifically designed to run off the factory radio. I explicitly consulted with a Level 2 Master Autotech beforehand about this exact build. On install day, however, the store assigned a basic installer to my vehicle who clearly wasn't briefed on factory DSP integration, and that's when the goalposts started moving while my car was sitting in the bay: Call #1 from the Bay: The installer called me mid-install stating my Kicker amp was "incompatible" with my factory radio and that I needed a new head unit. Call #2 from the Bay: A short while later, he called again to say the cheaper JVC unit he initially suggested wouldn't work either, pushing me into a far more expensive Pioneer touchscreen (DMH-W3050NE), an iDatalink Maestro module (ADS-MRR), and full dash kits/harnesses. The Reality: The Kicker KEY200.4 is literally engineered by Kicker for factory radio integration using high-level speaker inputs. It was 100% compatible with my RAV4 to power those 4 new Kicker speakers. While the installer did get the Pioneer radio working fine in the end, Best Buy's scheduling system put him in an unfair position by assigning him a factory-integration job that required specialized T-harnessing or line-output setup. Instead of bringing in a Master Tech to assist, the store's default solution was to back me into a corner and walk me up the ladder into an unexpected $600+ equipment overhaul. My original vision for a clean, stealthy interior went completely out the window. To make matters worse, Customer Service was an absolute dead end: Phone Call #1: I spent time explaining the entire situation, was never given a ticket/case number, and was completely ghosted. Phone Call #2: I finally reached a "Car Audio Specialist" whose grand solution was telling me to buy another amp and pay to take it back to the exact same bay, or drive out to a location in Westminster--at zero discount, simply offering to "make the appointment" for me. My time is valuable. Setting up installers for failure on complex integration jobs--and then expecting the customer to foot the bill for forced hardware upgrades and waste time traveling around Orange County for zero compensation--is appalling customer service. While the Pioneer unit functions fine, the experience left a terrible taste in my mouth and completely destroyed my trust in Best Buy Autotech's management. Save yourself the headache and take your vehicle to an independent, dedicated audio shop.

    Tap Electronics - electronics - Updated October 2026

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