My giant king crab got delayed by FedEx. That is not Tanners fault. But when I got the package it had obviously started to thaw. The crab was loose packed in a bag with a rip in it. Liquid had leaked out of the cooler and into the outer cardboard box. You can see the mess I received. I wrote Tanner's. I have had no response. Very disappointed in their customer service. I need to update this. Due to computer glitches I did not receive emails Tanners sent. I did get a telephone call which is excellent service! Issue is made better than right and I will be a repeat customer. read more

Tanner's Alaskan Seafood - How I received my order - Seafood Markets Near Me - Ninilchik, Alaska

This was my first time purchasing from Tanner's and it will be my last. I placed a $400 order of various products to sample in hopes of purchasing more on a regular basis. Tanner's has strong reviews and great marketing showing the Tanner Family involved in their business and talking about the care and pride they take with their products and customers. Unfortunately I did not experience anything close to that. 1) They advertised two-day shipping and my order took three days to deliver. Tanner's uses FedEx for shipping. I live 20 miles from the Atlanta Airport (one of FedEx hubs) and rarely do I experience an on-time delivery from FedEx. I received an initial email with confirmation for the 2-day delivery, and then on the scheduled day of delivery I received an email for a delay. FedEx is notorious for not delivering on time. I avoid business that use FedEx, but decided to give Tanner's a try. 2) Due to the 24-hour delay the products were thawed and not frozen. I purchased a 5-lb bag of crab legs and they were thawed and left of puddle of crab juice in the bottom of the plastic liner. I had to rinse and dry each package before placing in my freezer. 3) I paid $20 for the shipping insurance, but was not able to use it for a refund or replacement because Tanner's advertises that their products may arrive thawed but within 38 degrees, and therefore can be refrozen with no impact on quality. That claim is BS and everyone on the planet knows that fish turns mushy when is has been frozen, thawed, and refrozen. It is a universal fact and there is no disputing it, but Tanner's claims there is no impact on quality. That is false advertising and it covers their mishaps with delayed deliveries. When you pay $30 per pound for king salmon collars or halibut cheeks, you would expect it to arrive frozen to prevent a mushy product. 4) They left out two items that I ordered; Sea-bass Cheeks and Coconut Batter. They offered me a credit or refund, and I took the refund. 5) It was a very disappointing experience for me all around and I just felt the need to share it with others. When corresponding with Betty Jean and Joshua, they were polite, explained their protocols, and provided a refund for the missing items. But for a business that promotes quality, customer care, and family pride, I was surprised they would have not done more to recover a first-time customer. Having spent the last 38 years in Food Service and Hospitality their lack of care speaks volumes . In my humble opinion, Tanner's is not the company they claim to be. Please be aware. read more

Tanner's Alaskan Seafood - My order from Tanner's - Seafood Markets Near Me - Ninilchik, Alaska

I ordered King crab legs and scallops ($813.38 total) for overnight delivery for our Christmas eve dinner. Order was placed a week before. They were expensive, but understand they were very good. They shipped the day before, ended up going through Fed Ex. I found out the 'day of' that my shipment would not arrive in time. I had to go out and buy more - at higher prices because before Christmas. That was ok, these things happen - not sure if shipper or Tanner's saving money on Fed Ex - didn't matter, I was the customer and ordered to get this on time for Christmas eve dinner. Tanners rep was very insistent that I check and take pictures of the shipment when it arrived so they could take care of insurance. I did take pictures for them - received shipment about a week late and it smelled so bad that I had to dispose of it. The main issue was - I did get a refund but not a full refund of my USD - shorted my original amount - was 813.38 and got 790.93 less than that and no product, just the hassle of being told I will not be refunded if I did not send pictures and threatening e-mails that I must not refuse the shipment when it arrives. Issue with this company. 1. Does not refund your full amount - buyer beware - you can end up getting nothing and may not get a refund if you refuse the shipment (per company statement) 2. Small apologies - for the delay did't really care- not for the miss of the promised delivery for Christmas eve. 3. Not even a coupon or credit to buy more at a discount. 4. When it happens, they threaten you that you must take the shipment, open it up, take pictures and send or refund is null and void - even if the item was obviously 5+ days late 5. When I responded back in text and requested the payment difference on the amount -shorted (sent a picture) I received no reply to the text even though responses were very quick earlier. You may say, oh - ok, you did get a majority refund so don't complain, but the time I spent on this on the phone and e-mails back and forth was not worth the order in the first place. read more

November 9, 2025 It has taken me some time to write this review of Tanner's Alaskan Seafood. I ordered Salmon Roe, Alaskan Venison Sausage, Alaskan Smoked Halibut, Smoked Jalapeno Salmon Spread, Alaskan Smoked King Salmon Traditional Flavor, King Salmon Bellies, and Alaskan Sockeye Salmon Premium Portions. I will describe the products in the order we tried them. We tried the first five items the first week we received the package. The last two we tried yesterday and today. After trying the first five, I lost interest in trying more but yesterday I thought I would try brining the roe. 1. Smoked Halibut. Awful. They overly brined the halibut and did not smoke the fish. I took one bit and spit it out. No smoke flavor. It was mushy and salty beyond belief. Opened another package same problem. All went in the trash. 2. Smoked King Salmon. Very little smoked flavor or salmon flavor. There are several things that can cause that. 3. Smoked salmon spread. Impossible to tell exactly what it was. Did not taste like salmon and had just the slightest smoke flavor. Went in the trash. 4. Sockeye Portions. Average quality. We fried those okay. 5. Venison sausage. Tasted like the cheap sausage you can find in any convenience store or truck stop. It was impossible to tell what it was by taste. Went in the trash. 6. Salmon roe. Opened the package and the eggs were very small and all were very mushy. I brined the roe but it was impossible to remove the eggs from the skein (the membrane that holds the eggs) because it was all mush. Went in the trash. I still have one bag of roe left. 7. King Salmon Bellies. All bellies had fins attached. It is a common and accepted practice to remove the fin when the fish is filleted. There was a total of 9 pieces in the last package. The pieces I received were small. Below is a picture of pieces in the last package we had left which had not been fried. I put a tape beside the pieces to show how much meat we actually received. You can fry the bellies and remove the fin easier after they are fried. They tasted great. My point with the salmon bellies is that what I received is nothing as Tanner advertises in their picture below of salmon bellies (on their website). I spent around $500 for the product. I lived in Alaska for 18 years. I went all over the state fishing and many times fished various places on the Kenai Peninsula, which is where Tanner Seafood is located. I had a 206 on floats used it a great deal fishing in the 12 years I owned it. I bought seafood from other business in Alaska. I know what good quality seafood is and this from Tanners was the worst I have experienced from any Seafood business in Alaska. I suppose the risk of buying online and receiving what I received is more common these days because what recourse does anyone have except write a review; especially when you live 2000 miles from the seller. Notice on their website, they have positive reviews but go Yelp and you will read many more negative reviews. read more

Tanner's Alaskan Seafood - King Salmon as advertised on Tanners website - Seafood Markets Near Me - Ninilchik, Alaska

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I continue to try to post an honest review on Tannersfish.com, but it keeps getting deleted. Seems they are only keeping 5-star reviews on that web site. I ordered whole King Salmon fillets from Tanners, to be shipped to my home. The fillets were plenty big and thick, but the salmon tasted bland, not like fresh King Salmon that I have cooked my entire life. The flesh was very lean, and did not contain the lines of marbled fat shown in the picture on their web site (and like all other quality King Salmon I have purchased from other sources). The fillets I received were just big, lean Salmon, with little fat and almost no taste. If I'm going to spend this much, I'd rather buy the highly marbled King Salmon that always cooks up moist and full of flavor. read more

Tanner's Alaskan Seafood - Tanner's Whole King Salmon Fillet - Seafood Markets Near Me - Ninilchik, Alaska

We brought our filleted halibut to Tanners to have them process, flash freeze, vacuum wrap, and box the fish for us to take as carryon luggage. They had our fish ready as promised The weight we brought in and were charged for did not match the weight of fish we received. When we inquired about whether there would be "shrinkage" they responded: Regarding your question about the weight of your fillets after processing, the answer is no, the processed fillets will not weigh less after being frozen and vacuum-wrapped. When I inquired about the difference in the weight they never replied. I have no idea where the extra pounds we paid for went Suggestion: have them give you the weight when you pick it up read more

The fish arrived this afternoon and it looks Great. Very well packed with three large ice bags, frozen solid. Thanks, I will certainly be back and after my family see and enjoys it as much as I will you'll have a number of new Texas customers. George read more

The very first time I ordered from Tanner's, my order arrived cold but thawed. I didn't order again for at least a year. Recently, I have ordered from them again, and I'm very pleased. Both orders arrived frozen solid. They have a wonderful selection of different types of salmon and whitefish. I personally love the rockfish. Yes...as they state in the item descriptions, you have to remove the pin bones from the salmon. It's not hard to do at all. You just run your finger down the filet to feel for them. Takes like 30 seconds per piece with a little tweezer type tool. Sometimes I wait to remove them after cooking. No biggie either way. I only dock one star because the portion sizes are a bit inconsistent. So there is no way to know what size filets you're getting in a single vacuum sealed package. I'll take that tiny inconvenience for the quality, price, and selection compared to what I was getting at Costco. I hope I can edit this review and add some photos later. read more

Tanner Family Fish Co. - No Communication after Tanners bait their scam product and "catch" our green! They do not answer the phone or messages, they to do not respond to complaints filed with the BBB about their practices in selling low quality fish at high end prices to customers. We should have listened to the hundreds of complaints from those everyday customers posting on the internet... sure, the locals in Alaska give great praise to Tanners for cleaning their personal catch for freezing... but just read the real reviews from us, the everyday customers from anywhere USA. True on the horrible smell of the fish upon opening the vac pack (BACTERIA); True on the Pin bones; and True on the Non-commutation after Tanner gets the cash. Wow, we just lost $277! Note: We are consulting a professional on how to get our money back. Proof is in our freezer. read more

I have ordered four times in last year from Tanner's Seafood. From the ease of ordering to quality of everything from King Crab Legs, Salmon to various white fish and customer service it's always been seamless. Always could be a challenge with shipments but not with Tanner's. Package was completely frozen on delivery. They have sent to my customer in Whitefish Montana and it worked great. Thank you Betty Jean and Tanner family. You have a customer for ever. Jim M. read more

Betty Jean and the crew at Tanner's are amazing! I've used Tanner's for several years and they are consistently top notch and always providing exceptional service! Thanks Betty Jean and I look forward to seeing you on my next AK trip! read more

Tanner's Alaskan Seafood - Seafood Markets Near Me - Ninilchik, Alaska

Ordered several different products to try. Just tried the Wild Alaskan Smoked Salmon. Not good at all. My best guess is it was way over cooked. Very, very tough which I would have thought would be impossible with Smoked salmon read more

Fantastic! Ordered crab, halibut and king collars last time, all were excellent! Received my order this week, the tuna and king collars did not disappoint. read more

Tanner's Alaskan Seafood - Yellowfin tuna - Seafood Markets Near Me - Ninilchik, Alaska

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Service and communication were excellent and salmon actually tasted very good. Pin bones however were prevalent and ruined the whole experience for me so will not be ordering from this company again. Other Alaska salmon I order have had the pin bones removed so I will be using these companies instead from now on. read more

We recently bought some DUNGENESS CRAB in pieces. The service was impeccable, but, the crab was old and dry. We were so disappointing after being a client for 2 or 3 years to get such infearer food. I am sure it was the Holidays rush, but, then say you are out product. We will buy again, but, not the dungeness crab. Thank you, Dorothy Jagou read more

Loyal customer for the past three years. Consistently high-quality seafood, and never a delivery issue in scorching hot Arizona!

For 3 years, I have been ordering my seafood from the Tanner family. Every product has been fresh and impeccably packaged. Delivered on time, every time. This retired Minnesota farmer appreciates this fantastic Alaskan goodness! read more

Tanner's Alaskan Seafood - Coho Salmon with Creamed carrots, peas and turnips. Delicious! - Seafood Markets Near Me - Ninilchik, Alaska

Found parasite in the fish, e-mail to customer support, no response after one week, very disappointed. read more

Tanner's Alaskan Seafood - Parasite in the fish - Seafood Markets Near Me - Ninilchik, Alaska

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If you like picking bones out of delicious salmon then this place is for you. I've purchased salmon from many places but I've never had to inspect each bite like I've had to do with Tanner's. Their ads should say "multiple toothpicks included in each bite." read more

Hello Tanner's! Thank you from Long Beach, CA where I am right now during the COVID-19 pandemic. I put in a large order 2-days ago, and it just arrived. I thought I'd take a moment to leave this review, as I am astounded how quickly the package arrived - and how everything was so securely packed. It would have taken me a great deal of time and effort to do all that work - and I need to express my gratitude - especially when we do business, faceless, over bandwidth and phones. Often we need to be reminded that there's still a human being on the other end of the transaction; whether it was a large or small order, it still takes human interaction. THANK YOU again because everything arrived still frozen, intact - and I am elated that I can share the bounty with my family here in California before I return to CT, hopefully soon - whenever interstate travel allows. P.S. I will be sure to put in an order when I return to Connecticut. I've been ordering from purveyors in Nova Scotia as I'm live in CT - but as a CA girl deep down, I know that Alaskan salmon is truly where it's at! Thank you again for all your hard work. It's obvious you do what you do because you love doing it. :) read more

These people are way overpriced and not professional at all. I would get your fish processed elsewhere. They did a horrible job with my kings. In addition Forget king crab in alaska anyway. Prices are ridiculous. read more

Tanner's was referred to us by our charter captain. We've now used them multiple times and WOW! They're always organized and friendly, no matter how crazy it is with drop offs. The process is super easy, fairly priced, and we've never been disappointed with their customer or professional services. read more

There location in Soldotna is so disorganized . There is no accountability for fish processed. Not sure if we got the same fish that we brought in. Dropped off 61lbs. of whole fish to process, 14 reds and 3 silvers. Came back the next day for pick up and after 15 minutes brought out a tray of reds and no trace of the silvers. No identification on fish container and no accountability. What a messed up operation. The final insult was when he offered small quarters of silvers for trade (yes, for trade) for the reds we had. "That's the best we can do." Go somewhere else. If in Homer go to Homer Fish Processing. Friendly, organized, clean and efficient . read more

Would I order again? Yes. But I was very stressed out over the delivery of my order. This was Fed Ex's fault, not Tanner's. Next time I would not go with the Friday delivery where if there is a weather or FedEx delay then my shipment would not arrive until Monday. Go with a midweek delivery if possible when ordering! The contents which were shipped on Thursday morning arrived on Monday afternoon in WA state (after their usual Fed Ex field trip to Memphis). This is with Priority Overnight shipping! The ice packs were still reasonably solid and the fish was cold. I am not sure if they would have lasted another day, or if it was summer it could have been a problem. The product themselves look great, we got the salmon, some exotic meat and crab legs and pieces. If buying crab go with the legs, I feel those are a better deal but that's me personally. read more

Ordered here twice. First time, ordered 4 pounds of King Salmon and 4 pounds of Sockeye. Okay, but Sockeye was comparable to Costco. Second time, I ordered 6 pounds of King Salmon, and 1 pound of smoked King bellies and 1 pound of smoked traditional salmon. Instead, they only sent me 1 pound of smoked regular bellies. I called for a refund, and he was very nice but offered a store credit of $39 (which was missing from the order) plus an extra credit of $5 if I don't get a refund. I think my grandma sent me $5 for my birthday one time back in 1986. I told him just refund me the $39 and keep the $5 credit. Now this time, the King Salmon was dry and with almost no fat content. It doesn't even seem like the same breed of fish we received last time with our first order. Won't spend $300 again for sub-par fish with an incorrect order. read more

My wife and I spend half the year in Florida, where great fresh seafood is always available. But the other half we spend in Colorado, where the lamb, bison, and venison is out of this world, but seafood (other than trout) is mostly of the frozen variety. Fortunately, a few years ago I spent a few weeks fishing the Kenai river, and we ended up getting our fish processed at Tanner's. We have been "hooked" every since. The first day that we're back in Colorado we put in our order for their king crab legs and the most amazing reindeer sausage on the planet. Give them a try, you'll be very glad that you did. read more

*UPDATE* (it has been over a month since I last spoke to the gentleman at Tanner's and I have still not received my $25 refund. At this point it does not appear that is going to happen. I went ahead and adjusted my rating from two stars down to one because of this. So disappointing.) *ORIGINAL REVIEW BELOW* Was so excited when I placed my $212 order for 7lbs snow crab clusters and 1lb bag of ready to eat snow crab claws but was very disappointed when my order arrived. My delivery came right on time within two days and snow crab was still frozen solid. I thought that was pretty awesome! However, upon inspecting my order I noticed that I only got about three crab clusters with a few legs still attached and a bunch of random broken crab pieces (claws and legs). There is no way these broke during transport as they were all random pieces which looked as if it were the bottom of the barrel pieces. That is so sad for $212. I have no complaints on the bag of snow crab claws as those were beautiful and delicious looking. Would have loved to order several bags of those again but sadly I don't think I'll be reordering from Tanner's fish. Their website shows beautiful whole clusters. So you can understand my disappointment. I am a YouTube content creator with a fairly large following in which I eat on camera and review restaurants and other foods and unfortunately I am not able to even present these and make them look appealing on my channel. Like, "Welcome to my channel, today we are eating broken crab pieces." I called Tanner's to politely inform them of this and see what could be done. The gentleman I spoke with was super nice and apologetic. He informed me the crab could have broken during transport but when I explained they were random broken pieces. He mentioned it could have been an oversight and would speak to his crew in regards to this. He then understandably asked me to send him pictures. I did and he later informed me they could offer me a $25 refund or a $25 store credit. I'm definitely disappointed with that outcome as I would have loved to just have whole crab clusters as I cannot use this crab for a video and therefore I cannot make money from it on my channel. Unfortunately I'm just going to have to take this as a double loss and move on. I was so optimistic and excited to have a long relationship with this company like I do with so many but sadly I will not be ordering from them again and I will not be recommending them to my friends or followers on my social media. read more

Ordered this for my daughter and fiancé for housewarming gift. They're very well-traveled and love to cook. They both love crab and salmon. They said it's the best they've ever had. Cannot wait to order some for myself. The freshness and flavor are overwhelming. read more

Tanner's Alaskan Seafood - crab legs in a strainer - Seafood Markets Near Me - Ninilchik, Alaska

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Poor customer service. Legs smaller than expected for premium price charged. Will look elsewhere for my seafood. Better and honest customer service would go a long way. Heck, even just acknowledging a customers email would go a long way unfortunately that is not their business practice read more

Friendly staff, wish we went here all along after bad experience with other local shop. We will use Tanners for future business.

Brought in 200 lbs of vac packed frozen fish to be stored in the freezer. Returned 2 days later to thawed fish that took them 40 minutes to find. All they had to do was put it in the freezer! Massive failure by Tanners!was lucky enough to find a quality processor with great customer service down river! Amazing a 9 year was able to give us better service than Tanners! A lot of time and money goes into a trip ! Don't take chances with Tanners! read more

What a bad experience. We took about 100 lbs of frozen, vacuum sealed fish to Tanner's since we were running out of freezer space. We ended up with a ton more salt water fish that we needed to be stored for us. We processed, vacuum sealed and called Tanners for more storage. They told us to come on in. We load the truck and once arriving they told us there was no more room. Now what? We ended finding an awesome place to store our fish so we decide to move all the fish to the new location. Tanners at first couldn't find our fish. After about 30 mins they finally send out the manager who didn't really say anything except how much dish they process. He gives us our fish back and they have let it thaw out. How stupid to bring in frozen fish for storage and they let it thaw. My advice, go to J...W..... read more

So we got our smoked fish back from the Soldotna location. Same problem. Got a lot of tail pieces and clearly not our fish. Some pieces were old and dry and some were more fresh and moist. The Cajun and original smoke flavors are very mild! Can barely taste the smoke flavor!! If you go here just be aware that you will be getting other fish that may have been sitting for quite some time. read more

I am a native of the PNW so I know great fish! After moving to Texas I missed having that fresh salmon and halibut. A friend who is originally from Alaska recommended Tanner's. Ordering was easy. Shipping swift. Packaging well done. Sockeye salmon fresh with firm meat. Flavor is perfect; not "fishy". Can't wait to try the halibut. I don't have to give up great fish. I won't eat farm-raised, Atlantic, or anything but Alaskan or from the ocean in WA/OR. Happy!! I fished the Kenai River. Tanner's fish is every bit as good as what I caught fresh on my pole. read more

These guys kicked ass and for a great price. Went on a charter with capn Al and our fish was processed and froze here. Will be back next summer!! read more

What a pleasure Tanner's is to do business with. I sent a few emails to ask questions and responses were almost immediate. I ordered 10# Colossal King Crab with a delayed shipment (so I didn't have to store it on my end for a family crab fest). The crab arrived right on time (the date I initially requested) and was perfectly packaged. This is a group of avid seafood eaters and as the huge crab legs came off the Traeger ... eyes lit up like Christmas! The crab was very clean and all were complete legs. The meat was very fresh (the only scent was that it smelled of the ocean). It is without question the finest crab legs I've ever had and we will certainly order from them again. Great communicators with an easy and friendly manner and a good sense of humor - what a pleasure. Buy from Tanner's - you won't be sorry! read more

Placed my first order with this company and ordered 12lb sampler which cost over $300 so not cheap at all. When our seafood arrived it seemed very small, luckily for us we had a scale, only had 8lbs of seafood. When I called this place the girl told me she would be happy to refund me for the missing portion of order, well I sure hope so lol! She said for the inconvenience I could get $25 credit for future order, well $25 gets you nothing at this place so she begrudgingly increased it to $50. Now I went to redeem the $50 credit and see I need to spend $50 in shipping! The company has not responded to my request that they just give me a refund of $50 instead of this lame credit. Lol this company is a literal joke. Had we not had a scale we would never caught the fact they short us a third of our order, wonder how many people they do this to... my advise would be to take business elsewhere but if you do choose Tanners, weight check everything. read more

I bought 8 lbs of coho salmon. The fish is very tasty but a bit mushy when defrosted.

Ordered for the first time but will not be ordering again. Cod served to dinner guests who could not eat it it was so tough and tasteless. Contacted Tanners to let them know about this bad experience only to be told we had probably cooked it too long! Blame the cook I guess is the easiest solution. My wife is an excellent cook and has been cooking for 40 years and we regularly have guests for dinner. The cod we were sold from Tanners was filleted from a huge fillet and was tough and tasteless. The dogs enjoyed it though. read more

Tanner Tanner Tanner Glad i found you i was ordering from alaskan kingcrab after talking to you i figured it out same crab just cheaper by the way the crab were great legs knuckles and claws will order again Thanks for picking up the phone when i called that made the difference. read more