My giant king crab got delayed by FedEx. That is not Tanners fault. But when I got the package it…read morehad obviously started to thaw. The crab was loose packed in a bag with a rip in it. Liquid had leaked out of the cooler and into the outer cardboard box. You can see the mess I received. I wrote Tanner's. I have had no response. Very disappointed in their customer service. I need to update this. Due to computer glitches I did not receive emails Tanners sent. I did get a telephone call which is excellent service! Issue is made better than right and I will be a repeat customer.

This was my first time purchasing from Tanner's and it will be my last. I placed a $400 order of…read morevarious products to sample in hopes of purchasing more on a regular basis. Tanner's has strong reviews and great marketing showing the Tanner Family involved in their business and talking about the care and pride they take with their products and customers. Unfortunately I did not experience anything close to that. 1) They advertised two-day shipping and my order took three days to deliver. Tanner's uses FedEx for shipping. I live 20 miles from the Atlanta Airport (one of FedEx hubs) and rarely do I experience an on-time delivery from FedEx. I received an initial email with confirmation for the 2-day delivery, and then on the scheduled day of delivery I received an email for a delay. FedEx is notorious for not delivering on time. I avoid business that use FedEx, but decided to give Tanner's a try. 2) Due to the 24-hour delay the products were thawed and not frozen. I purchased a 5-lb bag of crab legs and they were thawed and left of puddle of crab juice in the bottom of the plastic liner. I had to rinse and dry each package before placing in my freezer. 3) I paid $20 for the shipping insurance, but was not able to use it for a refund or replacement because Tanner's advertises that their products may arrive thawed but within 38 degrees, and therefore can be refrozen with no impact on quality. That claim is BS and everyone on the planet knows that fish turns mushy when is has been frozen, thawed, and refrozen. It is a universal fact and there is no disputing it, but Tanner's claims there is no impact on quality. That is false advertising and it covers their mishaps with delayed deliveries. When you pay $30 per pound for king salmon collars or halibut cheeks, you would expect it to arrive frozen to prevent a mushy product. 4) They left out two items that I ordered; Sea-bass Cheeks and Coconut Batter. They offered me a credit or refund, and I took the refund. 5) It was a very disappointing experience for me all around and I just felt the need to share it with others. When corresponding with Betty Jean and Joshua, they were polite, explained their protocols, and provided a refund for the missing items. But for a business that promotes quality, customer care, and family pride, I was surprised they would have not done more to recover a first-time customer. Having spent the last 38 years in Food Service and Hospitality their lack of care speaks volumes . In my humble opinion, Tanner's is not the company they claim to be. Please be aware.

If you're fishing in Alaska with plans to ship home you will more than likely already be aware that…read moreit is EXPENSIVE to do so. That being said, Anchor Point Seafood does a very good job. All the boxes my friend and I shipped home using this business arrived in a timely manner and tracking was available. They also offer a limited selection of seafood related food items for sale. This is NOT a restaurant...it is a seafood shipping facility (as least it was when I visited Alaska in summer 2007). I do not recall if they sold seafood shipping boxes because we bought our own from hardware stores in Homer and Soldotna.

I have a group of 8 that goes on a long range trip each July out of Homer. We were looking for…read morebetter solutions for processing our fish. We had done the checked boxes, and found it very much of a hassle. Nothing like 8 guys trying to lug 3 ea boxes of fish into Anchorage airport, with all of our other gear. Not only that, the cost of checked baggage has gone through the roof! After being referred to Paul, I gave him a ring, and he insured me he had a good solution. I had hear good things about him and his company, so I went for it! We came into Homer spit marina in the 70ft. Venturess, with 1600 # of Halibut, Ling cod, and rock fish. Paul had 3 trucks and 8 guys waiting. They took our fish 20min up the road and the next day it was professionally bagged in 5mil bags, 1#ea. perfect sized, separated and ready to ship. Now, we did not want to check it as I said before. Paul had it delivered to Alaska Air Cargo 2 days after we got back to the LA area. He arrange all of the details, it was hassle free! We got a tracking #, and the flight arrived at LAX, we drove one of our trucks to Alaska Cargo, picked it up, and we we amazed at how easy it was! In 2010, you can bet we will be using Paul and Anchor Point Seafood to take the hassle out of our annual long range Alaska fishing Adventure! Don't forget to ask him about the cookies... yummmm!! Bob "Bro"

To buy the freshest fish (salmon - halibut-scallops-smoked fish) come to this retail seafood shop…read more They ship fish home too.

We have been ordering from Great Alaska Seafood for years and they have never disappointed ! My tip…read moreis to always call them. When I see a great deal via email, I always call them to place an order. They always tell me about additional discounts they have on other seafood. This time I saw a great deal for 8 whole filets of the Black Cod fish. So I called and they told me about specials. I got an additional pound of king salmon, halibut, Coon shrimp (a native type!) and a few jars of salmon caviar eggs! I already had the caviar eggs with my breakfast and simply wow. So fresh. I steamed the black cod whole filet with some ginger and wow wow wow. Hubby could not get enough of it! Highly recommend if you need to buy fresh seafood delivered straight to your door. Recommend to watch for email specials and call directly ! My absolute favorite! Could not recommend more highly!

Our first year ordering from this company - 10 lbs of colossal crab legs. Instead of overnight…read moreshipping we got shipped Wed, arrived Monday shipping. Kelly, customer service rep, endured our daily phone calls so cheerfully, so upbeat, so concerned especially because we were first time customers. They reshipped, shipment got delayed a day because of a wind storm, but crab legs arrived frozen. The crab legs made our family Christmas seafood boil a stellar event - they were huge and delicious. You're paying premium for a premium product and premium customer service. Kelly deserves cudos for her patience and unfailing upbeat service. Merry Christmas, Kelly!

This business is the epitome of people who go above and beyond customer service. I highly…read morerecommend this family business. Spread the word!!

Excellent service. We caught 24 pounds of salmon on Thursday. Jolly Wallys cut, sealed and froze it…read morethen shipped to me overnight as soon as I got home. Very friendly and careful. Highly recommended.

My aunt recommended we enjoy oysters and wine at Kachemak. We ordered one dozen oysters and also…read morethe peel and eat shrimp. They were both to die for! Wine and beer icing on the cake. The restaurant is quaint with gorgeous views. One of our favorite meals of our trip. Thank you for a wonderful experience.

Top notch! Oysters were delicious. The pan roast and the shrimp and grits were rich and perfectly…read morecooked. Outside seating is the perfect spot to take in views of the beach.

They gave my fish to someone else. My dad and I just fished our limit for 3 days in Soldotna. It…read morewas tough fishing. Long hours. Great fish! Very red, healthy sockeye. We opened our boxes at home after being processed by Kasilof Seafoods and my dad now has a fifty pound box of someone elses bad quality fish. Pinks and Russian River sockeye that are all faded. My dad also cut 14 pieces of belly meat, they only gave us 6 of them. So, to the people who got our fish, you're welcome. This isn't just about a bad review, the fish we gave them was worth more money. I will be following up on this.

We ordered from Ed's for a new years party after having some of their King Crab legs at a friends…read morehouse. They are simply amazing! Cheap, no, but worth it. The shipping came right on time and was delivered overnight via Fed Ex. The legs were crazy fresh and so tasty after dosing them with seasoned butter and steaming in a foil bag on the grill. We ordered a five pound package and had enough left over for two crab rolls the next day. I would definitely order from Ed again. Urban Cowgill 2015

They did a great job of vacuum sealing our fish and sending it back to us in Hawaii. Everything we…read morecaught in Homer was packed perfectly

This place is so awsome! They met us at the dock, haul away the fillets (was processed by our…read morecrew). We only need them to seal in 2lbs each bags. They told us it would take about 2hrs. They called and we came, all 35lbs ready to go. It's only cost $50. I'm very happy with the service. It may add some works but if they weight the fish before at the dock, it would help some people with doub