Bud loves Maya! She walks him two days a week. He is a springer and has lots of energy.read more

If I could give zero I would. This person leaves poop bags all over. Grotty. And allowed my cutie…read morepie to eat something toxic and we spent 1000$ in vets bill. No offer to compensate. No apology just I can't control what pets eat Do not trust them ever! I'll gladly give you a referral for new one my wife and I use. Less expensive, more services and kind, loving. Actually that's the first clue I hZd because they are kinda flat, expressionless. We are prob going to be doing civil suit next Take this business down.

We have used Heaven Sent Pet Care for 4 dogs now. While we have always been happy with their…read moreservice, responsiveness and flexibility, our recent experience with them has been next level. A 1yo lab mix just joined our family somewhat suddenly. He was a bit anxious and didn't warm up to everybody right away. They came to meet him a few times before we needed the walking to start so that he would be comfortable. They were VERY patient as he worked through his fears and now he does zoomies when his walker comes to take him out.

We're still using Heaven Sent and we couldn't be happier. I don't have any material updates, I just…read morewanted to post again to reiterate the praise from my original review and let folks know we've been using Heaven Sent continuously since then too. Bravo Heaven Sent!

Liza is amazing. Reasonably priced, reliable, flexible, and my dog absolutely adores her (and so do…read moreI!) I haven't ever left my dog for a night since adopting him but I know that when I finally do I'll trust Liza to watch him. I am seriously so grateful to my neighbor that referred me. Before using Pokey Pets I was using a larger dog walking business, spending more and was nervous about having a different person in my apartment every day that really didn't know my dog. I love having the same walker everyday that my dog knows and loves and doesn't judge my messy apartment. She send amazing photos and sincere updates after every walk. Couldn't recommend more!

This service started out really well but has turned really unprofessional. The owner and sole…read moreemployee of the business tends to take things personally that aren't. On multiple occasions she has misinterpreted my intent and sent me either page long texts or emails describing her feelings about something I said or did that she didn't like for various reasons. She is far too quick to fly off the handle before getting clarification. I thought this was a professional relationship but I have ended up spending way too much of my time having to manage communication. This is where things unraveled... On Aug. 19th, Liza texted me to say that her schedule slows down around 3-4pm and said that if I wanted regular walks for my dog, she can do them for really cheap. I didn't need the walks but figured "why not" since they were so cheap. This is key. I did not need the walks. I did not ask for the walks. Had she not approached me, I wouldn't have ever done these walks. We decided on every Wednesday. On Sept. 12th, Liza texted me that she couldn't do the walk due to a personal matter. I said fine. We had, however, scheduled walks for the next three days, so the next day I texted her to confirm she could still do those scheduled walks. My partner and I were concerned that she may need more time to deal with the personal matter and just wanted to make sure we didn't need to find another walker. In fact, this is exactly what I said "Good morning. Hope you're feeling better. So we have you lined up for the next three days and I just need to know if I can depend on you being able to walk the pups because we won't be able to come back to take care of them. If you're not feeling up to it, I completely understand. Just need to know so that I can make other arrangements if need be." Instead of just getting a yes or no, I received a text saying that she doesn't think she has done anything in the past to make me think she is unreliable and then jumped to the conclusion that I may want to completely terminate the service, asking me if I wanted my key back. It was really confusing and total overkill for what I thought was a simple text confirming service. I clarified by saying that this isn't what I meant and that I just wanted to know if she needed more time to deal with the personal matter. I got a long response about how everyone needs to take time off sometimes and that if I wanted recommendations for a different walker, she could provide them. Again, I WAS COMPLETELY FINE WITH THE TIME OFF AND NEVER SAID OTHERWISE. So once I again said I was just making sure, she confirmed service and completed service. I then asked for vacation pet-care in October and we arranged for such care. Yesterday I got an email saying we need to change our Wednesday's to another day because she is now overbooked. Since I didn't need those walks to begin with, I said we could just not do them. I got an email back about how she's been so good to me and given discounts but that apparently they haven't been well received so maybe we should just do standard rates from now on. I was fine with this so I responded with, "sounds like a plan." The reply I got was whether she should remove the October vacation care that we had previously scheduled. WTF. I responded that I don't see why we would do that since my plans hadn't changed but considering this weird communication that it might actually be for the best. The reply I got was very lengthy and went on to say how ungrateful I was and how generous those cheap Wednesday walks (THAT I DID NOT NEED OR SEEK OUT) were; she states that she offered that price to work with my limited budget. Again, WTF. See above. THEN she told me my entitlement was something she chose not to deal with and was now forced to terminate the relationship. Thought that's what I had just done but ok. I've had breakups with romantic partners that weren't this dramatic. If you choose to go with Pokey, I recommend you tread lightly and be very careful with what you say and how.

While I wish things had panned out differently, I had an absolutely horrifying experience with…read morePawsome Dogs/Melissa. My experience with Melissa started with a rave review from a friend, and I hired her for 5 lessons (with a referral discount from my friend) and later added 25 minute walks while I was at work Monday through Friday ($70/week). Initially, I was happy with the way she connected with my puppy, however I always had concerns about her communication style and lack of professionalism. [sorry for the long review...scroll to the bottom for the short version] From the start, Melissa was constantly texting me about her other clients, personal life, love life, etc. Melissa offered me discounts and requested all of my payments be made in cash so she wouldn't have to report them through her business. As a new dog mom, I was happy to put my puppy first so that he was getting the care he needed. A few months into my walking and training with Melissa, my roommate decided to have Melissa walk his dog as well. At this point, Melissa notified me that she was letting some of her walking clients go, but was planning on keeping our dogs as she was making $140 most weeks (in cash) from walking them both. She also let me know that she would give me one month's heads up if she was planning on dropping me as a walking client. Living in Chicago, safety is always a concern, and for me, trusting someone with keys to your place is a big deal, and I had informed Melissa I needed at least two weeks notice to be able to find a new walker that connected with my pup. In the most recent months, we noticed from the time stamps on our security system that she was often not even walking the dogs for the full 25 minutes as per our agreements, presumably because she was getting busier in other aspects of her life. Last week, she informed me that she was dropping me as a client effective that week. Forced to scramble together and find new arrangements for my puppy, I let Melissa know that I was disappointed in her lack of professional courtesy. At this point, I have used 4 of my 5 training lessons with Melissa, and I requested that we cut off ties and that she refund me the remaining $50 from the unused lesson. I thought we'd just wash our hands of the experience and move on, but instead, she went on a rampage about how I have no right to make such a request, that I'd be forfeiting my remaining lesson, and that she was going to go and convince my friend that I was being irrational. I was most appalled by her activity on social media following our conversation where she used profanity to describe me as a "crazy lady" for my concerns (screenshots posted in the photos section of this Yelp page). TL; DR? Melissa's lack of professionalism ultimately led me to lose all respect for her business when she broke verbal and written agreements (after I spent thousands of dollars for her services), and then harassed me about it.

We had a great experience with Melissa! We hired her to help us train our puppy, and it was an…read moreoverall very positive experience. We bought a package of 3 sessions, and she came to our condo to work with our dog- sometimes at home but most of the time while out walking in the neighborhood. We needed help with basic training needs as well as helping our dog be a better walker on a busy sidewalk. Melissa is really nice, flexible, communicative, and accommodating. It's easy to work with her, and we were overall very pleased with the experience! Would recommend again for sure.

We absolutely love Canine Care! Have been using the service for almost two years for walks and…read moreovernight dog sitting. Have been so impressed with canine care's willingness to accommodate last minute requests for walks. My dogs look forward to their visits with the canine care staff. The walkers are true dog lovers at heart. Scheduling is easy. I always receive a report (via text) on the visits. Thankful for their commitment to providing quality pet care!

I see that it's been some time since a review was posted, so I would like to add our five-star…read morereview to Lennox and his dog walkers based on our experience in the last several months and continuing. Lennox has been training our one-year-old lab, Mabel, and his philosophy and methodology is fantastic to really understand your dog and to train both you and your dog to communicate. The walkers we have, Colleen, Nancy and Dylan, are awesome. Always on time, friendly, so reliable and capable, and always with a text right after the walk to say how long, where they walked, and what Mabel did. Could not be any more positive.

Dan is a gem. An absolute gem. You will not find a person who is more committed to your pet or more…read moregracious with his time. We have a particularly troubled 75 lb Mastiff and Dan stuck with us even after she chomped down on his knee! He could double his fee and we would pay it in a heartbeat. What's more, he's just a great person!

Dan has watched my fur cat babies on several occasions, and I am always so amazed at how my cats…read moreare at such ease with him. One of my cats in particular doesn't like many people, but he comes right up for snuggles. His easy going and friendly demeanor allows pets to trust him. I've also seen his meticulous care to detail with schedules and even medication distribution to pets who need it. Also leaves the house cleaner than when I left it;). Definitely would hire him again.

Absolutely love Rover -Time. We were pretty nervous having a dog walker as we have a very nervous…read moredog and suffers from separation anxiety. For the first meeting when they came over for the meet n greet to meet our dog, I was put at ease!!! Joanne was our assigned walker and she isn't just a walker she truly loves our Maya! You can tell by her detailed notes and pictures! Maya adores her! Huge relief and huge help that we have help and Maya is comfortable. The whole team is awesome and super fast to respond to any questions or emails. Been with them for almost a year now and so grateful we found Rover- Time and Joanne!!!!! Aimee

I can't recommend Rover-Time enough! I love that we have a regular walker and Maple loves Shaun so…read moremuch! They use a great app so we get notes on every walk and sometimes photos! They're super responsive to requests and very communicative. I also love that they only walk one dog at a time! I'm so glad we found Rover-Time!

I am so happy that I found Wagging Tails. Dan has been wonderful with our Golden. We have used…read morethis service for walks and feeding as well as for overnights. Dan has proven to be very reliable and trustworthy. Our dog loves him and we can go away relaxed that he is being well cared for Thanks Wagging Tails!

Great service and good communication. You set your schedule for the week and you're all set…read more However, if you need to cancel a day, a couple of days, or even week there is no problem. You are charged for the days your dog is actually cared for. Very satisfied!