In Thorns Marketplace in Northampton, MA you I'll come across some delightful chocolates and…read moretruffles. I wasn't sure if my mind was playing games on me, but on my last trip to Northampton this chocolate stand was called Heavenly Chocolate, and now they're called Firetype Chocolate. They simply decided to go for a new name. They're just a small stand located across from Share Northampton. The chocolate variety they offer is anything but small. One little truffle will set you back almost $3.00. As far as I could tell everything is sold individually, not by weight. I got some of the chocolate that sounded a bit interesting, also the barks are a bit larger than the truffles. I got the Salted Almond Bark, Maple Honeycomb and another one that's very similar. These are such quality chocolates. The honeycomb is a bit sticky, and you might need to floss your teeth right after. They also have a small selection of gummy candy. I got the pear, these are soft and juicy. These are unique, flavorful chocolates, that any chocolate lover is sure to appreciate. Firetype Chocolates are made by hand right here in Northampton. This is their only physical location.

I bought these chocolates for my wife for Mother's Day. She said they were the best that she's…read moreever had and requested a box for each holiday going forward. The clerk was also super nice and patient and also hand wrote a "map" to the chocolates so my wife would know what each one was. Very helpful.

This is a tiny place and can get crowded quickly during the holidays. After having their…read morechocolates, you will become a chocolate snob. Because If you eat "Russell Stover" chocolate the next time, it will make you wanna gag. Either that, give you unpleasant GAS!

very "sweet" shop...their chocolates are extremely delicious...my husband and I needed a special…read moretreat today and these candies are perfect...not inexpensive but worth the price in every delectable bite..very grateful for folks who choose to make the very best quality ..thank you Mr "Chocolatire" excellent product!

love the selection and all of the workers are so cool and sweet!! yay for chocolate covered gummy…read morebears and raspberry creams

Storekeeper just spent all her time talking to her friend instead of checking customers out - very…read moreweird

Disappointed After Hearing So Many Great Things…read more I really wanted to love this place. As someone who works nearby, I've had countless customers recommend Ana Bandera's to me. People would constantly tell me how amazing it was and that I had to try it. After hearing so many positive reviews, I finally decided to stop in for a vanilla chai latte. Unfortunately, my experience was nothing like what I had heard. When I walked in, there were only about three customers inside. Right before me, another customer came in and was greeted with smiles, laughter, and friendly conversation. When it was my turn, the atmosphere completely changed. There was no greeting, no conversation, and honestly, I didn't feel welcome. The interaction felt cold, as if I was inconveniencing the staff just by placing my order. Since it was my first visit, I wasn't familiar with how everything worked. When my drink was ready, the employee simply placed it on top of the pastry case, said, "Have a good day," turned around, and walked away. There was no explanation, no smile, and no attempt to make a first time customer feel appreciated. I stood there for a moment in disbelief because I truly thought that couldn't be the entire customer service experience. I still left a tip because I believe in supporting people who work in customer service, and I hoped maybe it would brighten someone's day. But I walked out feeling disappointed, especially since it was raining and I had gone out of my way to finally visit a place that had been so highly recommended. Unfortunately, the drink itself didn't make up for the experience. The vanilla chai latte tasted overwhelmingly like straight chai. I couldn't taste any vanilla, it wasn't sweet at all, and it honestly wasn't enjoyable. To make matters worse, the drink was served in a to-go cup without being sealed, and it spilled all over my car on the drive back to work since it was filled to the top. When I arrived at work, I looked at the cup and honestly thought it looked like something I could have made at home and poured into a plastic cup. After such a disappointing visit, I decided to read some of the lower-rated reviews, and I noticed someone else had mentioned receiving an unsealed to-go drink that spilled as well (2reviews confirming this is not the first time) Knowing that another customer had experienced the same issue made it seem like this wasn't just a one time mistake. From the negative comments I read seems also the staff with attitude is a regular thing. I'm usually someone who believes every business deserves a second chance. I've had disappointing experiences elsewhere before, and if a business makes an effort to correct things, I'm more than happy to return. Sadly, this visit left such a poor impression that I don't see myself coming back. Customer service is just as important as the product you're serving, especially when you're welcoming someone for the very first time. I truly hope this was simply an off day, because based on the recommendations I received, I expected a much warmer experience. I genuinely wanted to become a regular customer. Instead, I left feeling unwelcome and disappointed. Would not be coming back and will be sharing my experiences with my customers.

Nestled in the heart of Northampton, Ana Bandiera Chocolates is the kind of place you might expect…read moreto find in Boston, New York, or Paris--not in a picturesque farming community in western Massachusetts. Housed in a beautifully preserved historic building, the café embraces its 19th-century roots with original wood floors, vintage furnishings, and the timeless charm of an old-fashioned soda fountain. The aroma of freshly brewed coffee mingles effortlessly with rich chocolate, creating an atmosphere that invites you to slow down and savor the moment before you've even placed an order. Watching my European-style dark sipping chocolate being prepared was a performance in itself. Every movement behind the counter reflected care and craftsmanship rather than routine. Paired with a warm brownie, the experience promised indulgence and exceeded every expectation. Crowned with a swirl of whipped cream, the sipping chocolate was impossibly smooth, velvety, and intensely rich without being overpowering. The first sip was so luxurious that the bustle of the café seemed to disappear, leaving nothing but the warmth of the cup and the deep, complex flavors of expertly crafted chocolate. The brownie followed with its own quiet perfection; warm, chewy, and deeply fudgy, delivering a decadent companion to an already unforgettable drink. Ana Bandiera Chocolates is more than a café; it's a destination for anyone who appreciates the artistry of fine chocolate. Sourcing cacao from across the Southern Hemisphere while honoring a tradition that stretches back to the ancient Aztecs, the shop transforms a simple afternoon treat into an experience worth lingering over. Northampton is fortunate to have a place of this caliber. It is a hidden gem that proves world-class craftsmanship can thrive far from the bustle of a major city.

Excellent candy shoppe! Good service and a great location. Top notch chocolates and caramelsread more

YUM! The best chocolate candy ever! Top quality chocolate. Highly recommend. I have them shipped…read moreto my door! But don't miss the experience of walking the store and seeing and smelling the fresh made candy.

This dairy farm is known to produce high quality chocolates which they create in house using the…read moremilk from their cows. They emphasize on treating their cows with respect and dignity. They're allowed to free roam and are hormone free. There is a small parking lot and the chocolate shop is very intimate and cozy. The employees were friendly too. You're able to peak into the dairy barn and see the cows too. There are a variety of chocolates to choose from; from truffles, chocolate bars, caramel, and more. They have won multiple awards for their chocolate. They also offer private tours and chocolate tastings. I purchased a box of 9 assorted chocolates and two white chocolate lollipops. The chocolates were expensive but worth it. They tasted fresh and creamy, up there with the best chocolates I've had. I highly recommend a visit!

The place itself is nice, but I don't understand why so many reviews say the staff is friendly and…read morevery informative. That wasn't my experience. It was my first time visiting, and I had a few questions, but I didn't feel welcomed or encouraged to ask them. The older woman working there didn't make me feel welcome. She was very kind and attentive to the customer in front of me, but I didn't receive the same level of service. It left me feeling uncomfortable and overlooked. I can't say for certain whether race played a role, but the difference in how I was treated made me question it. I hope every customer, especially first-time visitors, is treated with the same kindness, respect, and willingness to help.

I first found out about Pops at the Big E and have fallin in love with their chocolate since then…read more I'm very fortunate that I work down the street and can visit them anytime that I want although that could be a very dangerous thing at the same time. The owners are the nicest people ever, more than willing to answer your questions when it comes to what's in the chocolates, any allergies and how they're made. They are definitely a family owned company that takes pride in their product.

A-ma-zing chocolate covered apricots and their turtles are scrumptious too. If you love good Chico…read morethen you should give this place a go. I have tasted many of their products and they are all really good quality yummy chocolates. I personally think the apricots stand out because - hey how often do you see chocolate covered apricots in stores? Give them a try!

We stopped in on our way through the area. It was very busy in there when we arrived and we had a…read morechance to look around. They have pre-packaged gift boxes, other gift items that are non-chocolate, and several display cases full individual of chocolates sold by weight or by piece. A few tables are inside where you can stay to enjoy your beverages and treats. Once the line had died down, there was only one staff member working the counter, we made our purchase and headed back to the car. The chocolate is indeed very tasty. Smooth chocolate. Good flavor balance. One small piece is very satisfying. If you love a good chocolate, you will agree the price matches the quality. Worth a stop.

They've lost their magic…read more We've been stopping at Choc Spring for 15 years. Once upon a time it was a lovely, decadent little shop and we looked forward to indulging in chocolates for our Tanglewood visit. Not anymore. For the last 4 years, the service has been poor and they are out of chocolates on a regular basis. After 2020, they asked for patience which we gladly gave but they adopted dismissive staff and a lack of customer care as standard operating procedure. If you go, be prepared for disappointment.

Great chocolate, great people, great music playing. Can not recommend enough…read more Yes, its pricey, we can get that over with. But the product is absolutely worth it

My shopping experience at Chokaico in the Riverdale Shops was first class. Chokaico is a gorgeous…read morespecialty chocolate shop, specializing in single origin beans for chocolate, bonbons, truffles, hot cocoa and bars. They also have coffee and I think frozen treats. I didn't catch his name, but I think the owner helped me. He certainly had the pride of an owner. He was top tier friendly, engaging and helpful. He said he is from Ecuador and many of the beans used in the chocolate come from Ecuador. This was one of the best customer service experiences I've had this year. Any type of business. Before buying a bunch of holidays gifts, I tried a number of chocolate samples. They were obviously very high quality. There were a number of artistic chocolate pieces. Like one in the shape of a high heel shoe. I had a black iced coffee that was very good. I love Chokaico. They have my high recommendation. 5 Stars