Personal and professional, discussed what I was looking for and I'm looking forward to working with…read moreher on Thursday

On August 28th my 17 year daughter had a consultation with stylist Sena to go over an appointment…read morefor a full color of vibrant green. She showed her a picture for an example and she agreed she could do it and the amount of $360 for the appointment. On September 2nd she had her hair appointment and the results were no where near her expectation. She sat in the chair for 5 hours and when she was finished Sena told her "Well you got semi cool hair". My daughter left in tears and stated to me she "never felt uglier". (Fortunately she had a friend fix it for her that night). I called the salon and talked to the manager Morgan asking for a full refund and she would not return to the salon for a correction as it already was redone by her teenage friend with the exact results she wanted. I was also told my child, who is a minor, was asked and signed a waiver for no liability of damage. Parental consent should have been given per Oregon Law. Morgan said that my daughter told her she was 18, (my daughter said she never discussed her age) nor was she asked for ID. I have asked Morgan for the immediate copy of the waiver and still haven't received it. After multiple email, and phones calls, asking to speak to the owner, communication ceased. I went to the salon today and asked to speak to the manager, owner, and stylist Sena. Morgan came to the front desk and I again asked her if I could talk to Sena and the owner, in which she told me the "owner lived out of state and doesn't answer phone calls because she trusts her to run the salon". I asked for a copy of the waiver and she refused and said my daughter needed to come in herself because she was the client. I replied that wouldn't be happening and as her parent I was representing her. Morgan then became aggressive after I told her that I had no choice but to write a bad review and post on social media so this doesn't happen to another client, much less another teen. I also told her I would be filing with Small Claims court to recoup loss of money. At that point Morgan loudly asked me to leave the salon, in which I did without incident. I am yet to talk to the stylist Sena, or owner, Renae Tichenor nor do I have anyway to do so because the email goes directly to Morgan. Not once did Morgan offer an apology or any sympathy. I suggest if you find interest in this salon to go elsewhere. We are highly dissatisfied and my child was left emotionally distraught. The pictures of what my daughter showed Sena and agreed upon and her final result are following...

I came to this salon to get a (very, very) bad dye job fixed. I wasn't even sure it could be…read more Andrea was so kind and worked more magic than I thought possible. She fixed my very tragic hair and I couldn't be more thankful.

Nancy is an amazing color restoration artist. Local salon…read moreruined my beautiful gray hair and Nancy was able to restore and even make my color more beautiful. Hair was extremely damaged from double bleach process, and at least now I can restart that grow out process while looking pretty. Thank you Nancy!

I was not going to post this at all but some of these reviews got me. I am certain there are a few…read moreexcellent stylists in the shop, but I received THE WORST haircut I have ever had at the hands of one completely untrained hair chopper in that salon. She even told me that she really just didn't know what to do. I don't think she had ever touched a head of hair. And it was expensive?! Be warned.

Exceptional service. A little pricey, but isn't everything these days? I do not appreciate Yelp…read moretelling me how many words I have to have in my review, however. Why not just write the review for me?

My most recent visit to you Eugene was sudden and I forgot to pack some items, with a heat…read moreprotectant being one. I visited Willow Salon because it was close by. Casey was so incredibly helpful. She'd just come in from her lunch when the receptionist asked for expertise. Casey showed me a few options and explained some of the benefits, and I also purchased some shampoo and conditioner. I haven't used R+Co before, but I like it. There's plenty of parking here. The salon is small and seemed calm and quiet. If I lived in Eugene I'd make an appointment here.

Nicest people ever but when an eleven minute haircut costs me $98 dollars, I can't afford itread more

I have been following Wendy around for 30 years. The drive to Creswell is worth it to me to have…read moreher cut my hair. She listens to the details when I want something specific and when I am not looking for a specific style, she gives good advice and suggestions as to what might work for me at the time. I trust her and appreciate her demeanor. Her prices are excellent. She has always been flexible and accommodating when scheduling. I love pedicures but typically don't schedule them because my feet generally dry out soon afterwards, however, I wanted to try one at the salon as Steph's style is a little different Whatever she uses in the water doesn't dry my feet. She does a great job and my feet feel awesome!

I've been getting my haircut by Shawna for about 3 years now, and before her I was completely…read moreterrified of getting my haircut.. by anyone. However, she has restored my faith with her great salon skills and does a good job. She takes her time and is very friendly and personable. I highly recommend her!

Ashley did a wonderful job with my too fine hair. I asked for her opinions and she gave me great…read more suggestions and I'm very pleased with the result. Wonderful result! I'll be back for sure.

It's been a few years since I've been to New Creations to have my hair done. I've been cutting my…read moreown hair. However I'd really like the "Me" Treatment SO!! I might give them a call I really Trust them a lot!!

I met a girl in town with the cutest hair and she let me know she went to Tasha at Shampoo Dolls..I…read moream so thankful! Tasha is awesome and quick!! She did exactly what I asked for and had some wonderful ideas for me. The vibe of this salon is super cute! And everyone was so nice. I had some blonde put back in my hair and cut about 4 inches off..I left feeling beautiful I will be back for sure.

I moved to CG a year ago, but was still driving to Eugene every few weeks to get my hair done until…read moreI finally decided it was time for me to find a more convenient stylist and support my local community. I drive by this salon almost daily and figured I'd give it a shot and I was not disappointed!! Candace not only did an amazing job with my cut and color, but she's about the sweetest and most engaging person I've met in a long time. I've already booked my next appointment and I'm grateful to have found a lovely and talented human to make my head pretty, and she's less than five minutes from my home! Support your local community!

They do a fantastic job on your cranium... (wait times) I suggest you get in early or before they…read moreclose for the evening...

Wash and cut. Talked the staff about which of the two cuts Iwas debating getting she thought would…read morelook better with my facial features.