First off, DO NOT BOOK ANYTHING HERE!!! The owner Tam is a very rude and she's not knowledgeable of being an agent! She booked us the wrong departure location and dare says that she gave us the info of telling us about the departure location and that and we forgot because we were too stressed out! and not only that, she was yelling over the phone and hung up!!! We requested to cancel and said that we would have to do everything on our own and also stated that we would lose the whole trip reservation. She basically tricked us to make money!! BEWARE OF THE LADY NAME TAM!!! Make sure you check all your reservations before signing anything. God knows where she will book your flight!! read more