Absolutely absurd, we arrive and the cabin is dirty and not as it seems in the pictures and when…read moregetting our bands for the attractions for A party of 22 the office lady doesn't believe that we have that many people and refuses to give us what we paid for, calls my aunt a bitch and assaults my dad Slapping his arm. according to other members of our party she seemed drunk or hung over and in the end the cops were called and we were kicked out for no reason at all without any mention of a refund. our party is Mexican and I don't doubt that this was an act of racism at its finest. Unbelievable.

Please be aware of their cancellation policy. Cancelling means you are not getting any of your…read moremoney back. Sometimes, things happen and cancelling is necessary. The non flexibility will make us rethink where we stay next time.

Overall, it's just a lot going on and the waterpark and the "indoor theme park" is just really…read moresmall. I got an email for a good deal for the weekend, so that's why we went, but I think the other water parks offer more. They own about 40 other buildings for hotels and it's confusing and you have to drive to get to the waterpark which defeats the purpose of going there I think. The food in the waterpark is expensive and just ok. Lockers available if needed. If there's a lot of people in the waterpark , there's no tubes available for the small lazy river. I don't think we'd stay here again.

HORRIBLE!! The most amount of money I've paid for the WORST accommodations. The beds are not any…read morebetter than a pull out sofa mattress. There are no plugs in the room for charging devices. I couldn't even plug my CPAP in without taking the lightbulbs out of a light fixture. NOT WORTH IT Not to mention the water park. Time limits and lines for the one adult hot tub. No space to sit or set your things. And we came in the winter, I can't even imagine what it would be like in peak season. NOT WORTH IT

First Sundara Cottages are different than Sundara Spa & Inn. The only other review is of Sundara…read moreInn. The Cottages are beautiful presidential suites. There are 4 cottages all with the same layout. Each cottage has a 2 bedroom, 2 bathroom suite with a fireplace, full kitchen complete with a gas range. In the center of each, there is a one bedroom suite with a room exclusively for the hottub and a small kitchen. It is rented as either a two bedroom (either end of the cottage), three bedroom (an end and the center one bedroom), five bedroom (the entire cottage). It is a timeshare. It can be rented out. We have stayed there at least five times. It is peaceful there even with the construction going on. They recently renovated to make more modern.

When looking for a place to go relax for my birthday, Just my boyfriend and I, sundara was my first…read morechoice because my own clients (I work at a spa) told me great things. I noticed on the website right away that sundara had construction going on. So when I called to reserve I asked right away exactly How the construction would affect our stay. They assured me that where we were going to be staying they wouldn't be working and that all the work was being done on the way opposite side of the resort. So I went Ahead and gladly paid $577 for my over night stay and couples massage. The room was awsome and the massages were great! But then to get woken up at 7:30am with loud banging literally right next door was frustrating. I think it's great your trying to imprOve and expand but then be honest with me and I would have waited to spend my $577 when the construction was over. My friend works construction everyday and took today (Monday) off of work to get away and relax with me and we dealt with it the whole time. Also I think it's pretty unsanitary to have the breakfast food literally NEXT to rooms that are being worked on. I could see dust coming from a room very close to wear all the fruit and other food was laying out.

Woof. I am SO glad I looked up this hotel on Google instead…read moreof Yelp because the reviews here are all over the place- but I think I know why. As I read through the reviews it's clear that people are leaving reviews for other locations / places they thought were the VUE. This hotel is perfectly located for adults, slightly off the beaten path with an amazing view! They have a restaurant and Starbucks in the hotel and partnering restaurants 10 minutes away. We checked in for two nights and honestly had a good time. There's a pool, sauna and hot tub that overlook the water which was perfect for watching it snow. Our rooms were nice, bed super comfortable. The only thing I would say is one of the rooms next to us had a loud shower and we heard it every time it started, but it would go away pretty quickly. I would stay again, this is not our go to- but the rating on Yelp is far from correct.

For the price and comfort, I'd likely stay elsewhere when visiting the Dells again. The location is…read morenicely situated along the Wisconsin River, and if you don't mind a hike up a steep hill, it is pretty walkable to a main street with shops, restaurants, and activities. Staying here gives you access to the other Natura properties, but we didn't want to get in the car and pay for parking at each location. There is a restaurant/bar on site, which we also didn't go to, you can get room service delivered until 10 pm, when the restaurant closes. The hotel is pretty average, bordering on motel, in terms of condition. There are some updates needed in the guest rooms, like better lighting, removing the asbestos popcorn ceiling, enlarging the bathroom so there is room to put a sink in the actual bathroom, and including a TV service that actually shows you what is on the channels (or with the ability to cast streaming services from your devices). The shower pressure needs to be greatly improved; the shower head should be adjustable, and the height seems to be built for someone who is 8' tall. The room's mini fridge icebox had layers of ice that had formed, and the microwave was kind of gross. I would personally like to see both replaced with newer models. We stayed in a room that had a balcony overlooking the river, which would have been nice if the balcony had been welcoming at all with comfortable chairs and not blowing hot air at you from the window AC unit. The pool/whirlpool/sauna room is odd. They must have photoshopped the images on the website, because it's not bright at all. It's very dark inside like a dimly lit lodge, which gave it a creepy vibe. I couldn't tell if the pool was heated, because overall it was pretty hot during our stay. The whirlpool was pretty nicely sized and seemed to be maintained well. There is only 1 elevator to accommodate 5 floors, so that wait can be long depending on the time of day. The wristlet with room key must be worn at all times while on the property and is uncomfortable and must be cut off for removal. If you lose it, they charge you $25 to replace it. The staff also repeatedly referred to anyone not wearing a wristlet as "trespassers," which was just creepy. Overall, there seemed to be so many rules on what to do/what not to do; it was overwhelming. But it was fine for a 2-night stay with a young kid who really was just happy to have a pool.

Clean, family friendly resort. Amenities include an indoor pool for the kiddies with numerous…read moreslides and squirrels. Outdoor kids' pool with two slides that could use a softer landing area. There's a pool to accommodate all ages as well. Fire pits are available for bonfires and S'mores, kits available in the gift shop. Family suitable movies in hotel lobby at 7PM. Volleyball net, walking trails, and a sad outdoor ping pong table are available, too. No daily maid service. A hot tub would be a very nice addition!

I hate to write this about the town that I love Meadowbrook resort watch out for these people. I…read morehave a $60,000 car when I got there I couldn't access the property they're putting in a new road. It was off-season. I called them and they told me that I had it enter the property Another way 5 miles out of my way . When I came down that road it was under construction piles of cement, bobcats, loose sand, and gravel rocks . I called the hotel so unprofessional the woman ,Tammy told me sorry no refunds. I said G I got it really nice car in this road , is not suitable for Travel. said well you stayed here the other day you knew we were under construction. I told her I said it wasn't like this. You could've warned me. She was so rude. She said well. I've already processed your credit card payment so I'll just cancel the room and she hung up the phone on me So I decided to go I drove 15 miles an hour top speed. It took us forever to get there. The place reeked of marijuana. There was garbage in the garbage can in our room. It's like it was never cleaned. These people are very rude. I am a local and I know the owner. His name is Scott when I called and I said can I please speak to Scott I was told he's busy and he's going to tell you the same thing that I'm going to tell you so you can just go through me. It's like Nazi Germany at this place stay away from these people go to Birchcliff. It's so much nicer and it's just right down the road if you really wanna go out of town go to Angel HideaAway . Lotta garbage at this place and drugs.

This review is overdue, we recently had the pleasure of staying at Cedar Lake Lodge and Settlement…read morein Wisconsin Dells, and I cannot rave enough about this incredible property and its amazing owners. We were in search of a place where we could rent the entire property for our wedding and wanted a place where we could offer all of the ages of the family something to do at any given moment. This place delivered!! My best friend and I called this place on a roadtrip because we found it on google and thought it was worth a shot and Chris the owner answered and was so kind and thoughtful that we detoured and stopped to meet him there in the middle of winter. We chose this place because of him and the fabulous, well kept property. We talked with Chris and his wife several times prior to our August wedding and they were patient with our planning process and able to accommodate all of our requests. We cannot thank them enough for the use of the clubhouse and pool! From the moment we arrived, we were greeted with warm hospitality and exceptional service that made our stay truly unforgettable.  Chris and his wife Angie, the staff and property were more than we could have dreamed up! The property itself is absolutely stunning, nestled in a picturesque setting that offers breathtaking views and a serene atmosphere of the Wisconsin River. It was the perfect site for our wedding and family gathering, providing a beautiful backdrop for our special day and ample space for all our guests to relax and enjoy.  The owners went above and beyond to ensure that every detail was taken care of, making the entire experience seamless and stress-free. Their dedication to excellence and genuine care for their guests truly set Cedar Lake Lodge and Settlement apart.  Whether you're planning a wedding, a family reunion, or just a peaceful getaway, I highly recommend Cedar Lake Lodge and Settlement. It is a hidden gem in Wisconsin Dells that offers unparalleled beauty, comfort, and hospitality. We can't wait to return!   Highly recommend that you rent a boat for some amazing photos and head next door to rent tubes to float down the river! My whole family loved using the tickets to Noah's Ark and the Big Cat Sanctuary.

I can say enough about this place. Family time, girl friend getaways, romantic getaways it's the…read moreperfect setting. Very clean and caters to nature. The water, woods and clean air surround you while only bring a few miles away from traditional stores and activities. It's truly a secret gem, most people have no idea what a hidden treasure.

Wilderness has more to offer than water parks. On a supplier trip one of our vendors took us to the…read morego kart track. Fun times!

Went here for spring break with two friends and my mom, it was really fun! Rooms are clean,…read morespacious, but tvs are hard to work. Staff, especially in arcade by the go-karts, are pretty rude. Lady yelled at us because we misunderstood that the fun passes didn't get you unlimited credits, only other things. Another woman yelled at us in one of the candy cabins for being by the toppings, while we were getting froyo..? Disclaimer, I've never been here, so I had no idea where the water slides were, and I did not have a map. So i obviously asked the WATERPARK staff where the slides were, they looked at me like I was crazy and said "in the water parks.?" I felt embarrassed so I thanked them and left. Eventually found the slides but still, quite rude and unfair. Waterslides were very fun though! Loved going down them, especially the hurricane/funnel one. Not a lot of seating though, and very bad security or service. We had towels stolen and I even caught a family trying to steal me and my friends towels and phones while we were swimming, thankfully my stomach hurt so I caught them and nothing major was taken. Annoying and scary honestly.

We recently visited the Great Wolf Lodge for a winter escape with our 1.5 year old and it was a…read moresuccessful trip! We stayed in a single king room and were pleasantly surprised with how much space we had, it didn't feel cramped even with all the toddler gear. Both the hotel and the waterpark were consistently clean throughout our stay. For a high traffic family resort this was impressive and much appreciated. The wave pool and dedicated toddler area were a huge hit. Our little dude had a blast and it was great to have a safe, age appropriate space for him to explore. The lodge is due for some updates, specifically the waterpark equipment - the water jet skis in the toddler area were all broken and material was visibly chipping. While my toddler didn't notice the cosmetic wear, as a parent it is a little worrisome. I'd say visiting in the winter was the perfect way to beat the cold, though it did limit us to indoor sections. We're definitely curious to return when it's warmer to see how the outdoor area fairs. Overall a great choice for families with toddlers, but hopefully, management will invest in some much needed repairs to the play features soon!

Terrible place to stay. Groupon reservation holders are looked upon like second tier citizens. Lots…read moreof hidden charges. Rooms and facilities are run down and understaffed or poorly staffed (lack of training and professionalism).

Paid for the all inclusive package during winter break. I think it was worth it, but my husband…read moretypically eats one meal a day and my kids barely eat, so I feel like we could've gotten "our money's worth" if that wasn't the case. It truly is all inclusive: no limits to number of drinks. They won't let you box up anything to go, but we could order appetizers and entrees. When we first arrived, the receptionist did not explain well where our room was located, so we ended up wandering around cluelessly with a large cart of stuff. I finally had to inquire at the front desk again. I like that you can access the Waterpark from anywhere in the resort. Being winter and snowing, it was good that we could walk indoors. I'm glad they have areas for toddlers and the "lazy/ active" river is a good choice. The rooms seem a bit outdated and definitely nothing fancy, but we still enjoyed our stay. I think I'd be happy to return. My kids enjoyed it just as much as GWL and I enjoyed being able to drink and eat "for free."

Old, shabby "resort". Booked an "executive king suite w/ a river view" and got a rock-hard bed with…read morea couch. Smells funky, too. Rude, unwelcoming staff. Just awful!

I want to share my experience regarding the noise levels during our recent stay. We encountered…read moresignificant disturbances due to poor soundproofing, which made it unbearable, especially when traveling with a small child. For two of the three nights, the noise was excessive. During our last night, which much needed sleep, I contacted the front desk twice. The first time, I was told security would address the loud group on the patio. On my second call, I was advised to approach the guests myself to ask them to lower their volume, which I found quite shocking. When I requested the staff's name, she began to spell it out instead of simply stating it, and ultimately hung up on me. Given that we paid over $500/per night was too much for not getting much sleep. As well as the lack of support and rude service were very disappointing. I hope future guests take note of this issue and similar other reviews about the excessive noise level likely due to lack of soundproofing.

5 stars for Wilderness on the Lake…read more I didn't experience a stay at the hotel itself as I stayed at the regular Wilderness resort, but I did get to explore the resort and experience their water park/gift shop and escape rooms. This resort is much more quiet than the regular Wilderness Resort, it's not as busy and there is only 1 water park here. You get a nice view of Lake Delton from the Jacuzzi at the water park and in the summer time there is a really nice indoor/outdoor connecting pool open overlooking the lake. There are also basketball hoops in the pools you can play in and a nice kids area and a quick service food/bar/coffee shop. Overall I think this is a nice resort - take the blue bus to get to the other water parks on Wilderness property.