A friend of mine invited my husband and I to the Dells for the holiday weekend. She said she was staying at the Shamrock and they were giving free wristbands to Chula Vista Water Resort all weekend if you booked with them. I decided to Google the Motel, and view the pictures. It appeared decent, so I booked with Shamrock. We took a three and a half hour drive and finally made it. As we pulled up I thought "OH NO" the pictures looked nothing like what I had viewed on their website and Google. It was a cheap run-down Motel. AGAIN, IT LOOKED NOTHING LIKE THE PICTURES ON THEIR WEBSITE! I figured I would give it a fair shot, as looks at first glance sometimes are deceiving. I decided to be a team player and check in our reservation. The girl at the desk gave us the wristbands for the Chula Vista Water Resort stating they were good all weekend and a set of keys to our room. Our room was ground level, and as I opened the door and walked in I literally wanted to walk right back out. IT WAS FILTHY!! The carpets were so disgusting I immediately put my luggage on a table. The beds were even worse. The box spring of the bed was showing and had yellow stains and the covers and pillows looked soiled to the point were the pillowcases were white at some point but just a dingy grayish color. The bed looked so filthy I was a mixture of fear and disgust to sit on the bed. There was no way in hell I could honestly lay in that bed for two days in fear of bed bugs biting me. My husband was in the Marine Corps. For 8 yrs.' and adapts quickly to any setting and has slept in a dirt holes for days at a time but after his initial reaction to shock, or disgust, I couldn't tell, he stated he was looking for a chalk outline of a dead body, or a syringe, I knew our time was up at this place. He quickly went to the bathroom and noticed our window was perched open and looked out the window. He immediately slammed it shut and called me in to tell me there was 3 men outside our window working construction. Since we were ground level I was in disbelief that being a major holiday weekend, and the weekend, that this place would even allow construction workers working directly behind this place where other guest were staying, making it even more incredibly awkward for guest. As I opened our window there were 3 men literally at arms length working. The establishment couldn't wait till after the holiday when they weren't crowded?! I mean come on! I started to think maybe I was overreacting, but could not stay in that room any longer so we decided to check out the water park that was inclusive with the stay. Since this Motel is on the strip and the water park was included with the stay, I figured it was within walking distance, WRONG AGAIN! The water resort was almost 5 miles away! What a joke! This Motel is on the main strip where water parks are a dime a dozen, why on God's green earth would they include a water park 5 miles away is still baffling. We figured we came all this way why not check it out. On our return back to the Shamrock, I dreaded going back in that room but we were starving. We quickly changed and went to dinner. On our arrival back to the Shamrock we went in our room again and I got an unsettling feeling. I pulled back the covers to the bed and there was hair on the sheets and the top cover was full of stains that I'm sure a wash would have got out. I flipped the pillow over and there were black stains on the pillow, once again I'm sure a wash would have gotten out. I HAD ENOUGH at that point I WAS LIVID and had seen enough. I marched right to the front desk and asked to speak with management. The girl that checked us in stated she was in charge and I told her I just could not stay at this establishment and started telling her how uncomfortable I was, and how filthy the room was. She called housekeeping (which I think was her mother) to go check out the room. I met Anna in our room and flipped over the cover and showed her the stains on the blanket and the hairs in the bed. She said there was nothing wrong with the room and would have house keeping come change the sheets. Was this woman crazy?!?! Obviously it was unsanitary or else she wouldn't need to call housekeeping. I also showed her the pillowcase with the black marks on them and she goes "Oh that's mascara". I looked at her and said I don't wear make-up, GROSS!!! I ran back to the office and said I want out. We were there a total of 3.5 hrs and I had seen enough. The girl stated she will give me a refund for one day but keeping my money for a full night stay! The girl and the woman who I believe to be her mother both yelled at me! THIS PLACE IS NOT ONLY DISGUSTING BUT THESE PEOPLE ARE CON ARTIST AND THIEVES! DO NOT STAY HERE! THE ROOMS ARE NOT SANITARY AND THE PLACE IS DISGUSTING! read more