They tow the stupid scooters!!!! Found out about these hero's reading this paper below. Keep fighting the good fight! https://www.theverge.com/2019/7/24/20696405/dockless-scooters-share-repo-men-repossessor-lawsuit-tow-yard-lime-bird-lyft-uber-razor read more

Ok, you might wonder why someone would give a good rating to a towing company. Let me tell you why! I have lived downtown for more than 12 years. In that time, I've had my cars towed for various parking infractions. I recently had my car towed for, ahem, 'other reasons'. Each time, prior to this one, I've gotten the car back. Each time, prior to this one, I've had problems. UNTIL NOW! No matter how nice or cordial I've been in the past, something was always missing, broken, dented or scraped up and no one at the particular business knew how it happened. Cut to today, my car was towed. I was extremely fearful of the condition I would find her in. When I called, the lady that answered, Claire, was a doll. She gave me all the info that I needed and she gave me a time frame to expect to be able to pick it up. She didn't even laugh when I told her my car's name. When we got to the location, we weren't treated like horrible people. John, (the owner?), was very nice and friendly. We were allowed to check our car over for any missing items or damage BEFORE we paid to get her back. Everything was EXACTLY how I last left it. Bottom line, if your car gets towed, FOR WHATEVER REASON, pray that you get towed by Talon Auto. If you do, you won't have to stress about damage, pricing or missing items! By the way, this is a real post. I really had to pay to get my car out. I am just glad that I wasn't gouged, robbed of items and treated like a criminal to do so. Thanks John and yes, I would gladly buy you a beer if I saw you in a bar. read more

John saved me! He was my service provider after I called farmers insurance roadside assistance. Farmers thankfully set me John from Talon and I was more than pleased with his service, his personality, and the way he made me feel. I didn't feel like an idiot and he didn't come acting like he didn't like his job even though it's a very hard physical job. I only needed a jump but he had just finished changing a tire somewhere else and I know he had been working all day but that didn't matter he showed up & he was happy to help me. I felt really really good. Thank you farmers insurance and thank you John at Talon! read more

If you ever get towed/repo'd PRAY that is this company. Not only they are professional and courteous, they treat you with respect and like a human being. Fantastic service, NO MATTER what the circumstances. read more

Fantastic and friendly service! SUV broke down in Bonsall and was towed back to La Mesa. John was incredible to my disabled wife and did everything to make her hour long ride home comfortable. He provided first-rate service from start to finish, even volunteering to confirm my diagnosis of the engine problem. John then recommended a nearby mechanic (Top Value Tire) we already use that we know to be honest and fairly priced. Finally it was a very long tow only partially covered by roadside assistance and the overage rate was reasonable compared to competitors. Highly recommended. read more

If you're at this place it's definitely not a good situation for you, but at least these guys have a heart and treat you well. Wells Fargo Dealer Services left me waiting in rain outside while they sent verification over to Talon. In the meantime, the staff at Talon provided me an umbrella and even charged my phone for me. Great people. read more

I just want to thank John! Farmers roadside sent him the wrong location for me...they said I was downtown when in reality I was out past Alpine with a shredded tire! I had been waiting 1.5 hours already and when I called John to tell him the location was wrong, I mentioned how long I had been waiting (I may have gotten a little emotional on the phone...sorry John) John told me he was not going to cancel my request and he was coming anyway! I was so stressed being on a small shoulder on the side of the freeway for so long but John was a friendly voice who assured me he would get there asap! Hyundai blue link ended up sending someone about 5 minutes later after they told me they couldn't get anyone to my area so I called John back immediately to save him the trip and again he was the nicest person ever - only worried about me and my safety! I cannot thank John enough for being willing to save me today!!!!! read more