Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

When you ask me to respond to a question please read the response and let me know what's going on!…read moreNo response is not a good way to do business...

So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

Great guy and amazing service! I highly suggest going to him!! He's fast with an knowledgeable,…read morefixed exactly what was wrong with my phone

Amazing customer service and iphone repair skills!…read more My husband dropped his iPhone 8 Plus and completely cracked the screen. Within 45 minutes, with 3 other people in line, his iPhone was as good as new! The owner even added a free tempered glass screen to ensure that this wouldn't happen again! Who does that?? This takes away from your return business, but this shows that the owner actually cares about you! Cannot recommend this place more

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.

Do not go here. Empty promises Had a samsung galaxy a53 that required a new sim card …read more Very disorganized, if a backup had to finish repairing the cell phones. Promised sunday however no part yet. Promised tuesday Went to the store wednesday, no.part yet. No follow up on tuesday status. My wife is without a phone Yes establishment gave ne a credit, however unecessary waiting for repair person to return from lunch. Wasted over an hour ti get the phone back unrepaired. Asked to give another day.refused Also had the audacity to call me two days later and try to fix it, refused again. Do not go here, tou will be stressed with no results!

Rude and lying. After market parts installed…read more Refused to get back OEM part. After his fix device stopped working properly

Thanks Broke Ass Phone for fixing my Apple Watch. Nick was very professional and super fast. I…read moredropped my watch off on Friday and it was ready Monday. The watch functions just as it did before cracking the screen. Highly recommend Nick and the crew. The best part about Broke Ass Phone are the repair costs. I was quoted $299 plus tax at Apple But, I was only charge $250. If you need your smart devices repaired stop into Broke Ass Phone.

Worst experience of my life. I used to go here often, when the gentlemen with the cats owned it and…read morehe helped me every time, very efficient and the cost was very reasonable. Under new management? Absolutely deplorable. Customer service was awful. Igor was rude and unkind and unhelpful. I gave him a working phone with a small crack in the screen and he has me a "repaired" screen that had no touch capability. His solution was to give me my old, cracked screen, to which he then shattered, putting back on. It's worse now than it was when I originally gave it to him and the response was a should shrug and 'sorry 'bout your luck.' DO NOT WASTE YOUR TIME GOING HERE. Absolutely despicable and an embarrassment.

Getting my second service done with them. First was a laptop drive repair during the pandemic time…read moreand now some work on a new build. Good shop. I'm taking them another laptop when i pick up the PC.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!