Very clean! Staff is punctual & very respectful. Did a great pedicure- Lisa was my person! The host…read moreor manager is very polite & accommodating. Highly recommend!

Annie was Nice and they offer me a complementary beverage. I arrived on time but service didn't…read morestart until 18 minutes after scheduled booking. I scheduled appointments via website for a deluxe pedicure and full set acrylic with cat eye. The total was $87 on the website before tax. The price in person was $117, but card service fee taxes total was $126. The guy said it's extra for long nails and I got gel pedicure no chip. I didn't get long nails, no difference from what I booked online. I went to this location because I saw great prices and I knew I would be going to come back next month for my trip. Also both Ping and Anna who I was originally booked with started doing another customers nails and got an attitude when I showed them my booking. Anna said no no pointed to another employee to do my nails. Don't bother scheduling ahead of time & customer service not the best.

I had a very disappointing experience at Polish Nails and Spa. We came in for a basic pedicure with…read moreno polish service requested. During the pedicure, the nail tech noticed staining on my nails and assumed it was no-chip polish that needed removal. Even after I repeatedly explained that it was only a stain and not no-chip, the nail tech began drilling my nails without asking for permission first. To make matters worse, the front desk staff and nail tech refused to listen to my explanation and still increased the price for services they decided to perform on their own. We never requested extra services, and we were not even getting polish applied afterward. A customer should always be informed and give consent before additional services are performed and charged. Unfortunately, this experience felt dismissive, unprofessional, and very frustrating. I would not recommend this salon based on how this situation was handled.

I would love to give this nail salon 5 stars, but due to it being a little difficult to reach a…read moreperson to schedule an appointment a lot of the time--I am giving them a 4. Scheduled 5 pedicures for me and my family on a Saturday afternoon. Unfortunately, disappointed we couldn't all sit together but made it work. Let me preface this: my nail tech did a good job and was quick. I felt in the beginning she was not personable and that she was annoyed that I wanted to move seats. She warmed up to me and my experience was great. I got the $55 spa pedi with the scrub, lotion, hot wax and massage. Salon vibe: overall the salon and setup is very nice. I loved that the drying station was at the window front so I could people watch outside and enjoy my coffee. What would make this place even better if they were a BYOB or offered coffee--would put them up a notch in my book. Overall, satisfied with my experience but wished they had more options and experience with doing different types of pedicure techniques (like ombré, adding gems, etc.). I will be back again though! I got OPI Bogota BlackBerry color.

I have been going to Coco Nails for over a year, and they have been nothing short of amazing. There…read moreare some CRAZY women that go into the salon, and the staff are accommodating to the most demanding customers. Every time I'm in there, some woman tries to make a scene, and the staff are calm and professional. The nail services are the cherry on top. I typically do a no-chip manicure and pedicure, and they always last 3-4 weeks. I'm amazed that this salon has any poor reviews.

I've been going to Coco for about 4 years and consistently got basic gel manicures and pedicures…read moreevery two weeks. I stayed loyal because of the convenience, the small, uncrowded atmosphere, and the fact that I never had to wait since I always made appointments. As my natural nails finally started growing longer and stronger, I hoped to branch out into nail art, but that does not really seem to be their specialty. Over time, I also experienced inconsistent manicures, nail misshaping, chips, and polish separation that affected the growth and health of my natural nails, often forcing me to cut them down and start over. After trying another salon, I am now going on week three with my manicure with zero chips, no polish separation, and perfectly shaped nails. That experience confirmed for me that what I had been experiencing was not simply normal wear and tear. I genuinely liked the convenience and atmosphere at Coco, which made this decision disappointing after being a loyal customer for years and spending a significant amount there. Based on my experience, there may be opportunities for additional training, stronger quality control, or a review of nail prep and products being used, as consistency was the biggest issue for me. I wanted to love it here long term, but unfortunately, the quality of service no longer matched the loyalty or investment.

Super positive environment and KeKe is efficient and did a great job. It was a lovely visit.read more

I was so excited to book my mani and pedi that I got as a gift from Groupon and when I called to…read morebook it they told me the lady who did the Groupon manicures was no longer there .. so I couldn't use it. She was very rude and didn't offer any resolution and acted like I was inconveniencing her. They need to work on positive customer service if they want return customers!

So this place is very nice. The service is great and the employees there are very hospitable and…read morerelatable. I got no chip nails on my hands and a pedicure. I enjoyed the entire experience. My only takeaway was the cuticle cutting.... i dont know if you can like that experience anywhere, though, lol. I am pretty shy, so I was quiet the entire time, but they will meet your energy, lol. If you have a talkative bright personality, you most likely will get that in return. they have a set time where they allow walk-ins, so i would go ahead and call for appointment times or at least to confirm walk-in schedules.

I had a mani/pedi done. It was a rough experience with Nai…read moreand she smelled like weed and did t wear gloves because she had stilettos nails. She made me bleed and her station was unsanitary I was told that my service was $100. I paid cash and left an appropriate tip. Even though I was not happy with the service. I received a receipt via email that said my total was $90. Very sheisty behavior to over charge me I was extremely disappointed. I will not return

Please don't believe the negative reviews! This place is fantastic. I was hesitant to book based on…read morethe rating, but made an appointment with Nancy and couldn't have been more pleased. This shop is walking distance from my apartment at Oak Park Place. So convenient. They greeted me warmly at my appointment time and Nancy did my dip manicure with precision. It looks perfect! $50, hour/half. Don't think I need to keep hunting for a new salon, Pink is great. Hand massage and all!

Don't go here if you want quality nails they only service you if you getting basic nails. Also if…read moreyou any different as race, identify, or sexuality from a white straight lady they will service you last even if you came before people excluding the ones who make appointments. They will laugh at you and talk in their other language to judge you. If you want a peaceful non judgmental environment don't go here. I came here at 4:16pm and it's now 5:16 and left at 6:34. I been here twice before and when it's empty they are nice cause they need u for business

Love this place did me and my daughters nails they did a amazing job definitely recommendread more

Abu is AMAZING at doing all types of designs on nails!!! Every design I ask for he always does a…read morefantastic job at recreating my vision. Make sure to check him out! Abu is always friendly and nice - a real pleasure!

This place is very confusing. I walked in for a mani pedi & was told to pick a color. The only ones…read morethat said they were an extra charge was for the Dazzle Dry OPI polish which I did not choose for my pedicure. The woman said the pedicure would be $32, the sign said it would be $32, and then the man that did my nails charged me $35 for the pedicure. I ended up opting to get the dazzle dry for my mani & that was I guess only $7? Even though the sign said $10? It was just very confusing and feels like they don't adhere to their posted prices. To make matters EXTREMELY worse, when I moved from the pedi to the mani, the man made me pay before he would start my manicure. I have never experienced that before at any salon ever & I noticed that the White Woman next to me was not asked to pay until her service was completed. I felt discriminated against & very confused the entire time I was there. Trying to find a new salon in the area has been hard & this was very discouraging. I won't be returning.

I enjoyed my experience at the avenue nail spa. They always have good customer service and offer…read moredrinks of sparkling or regular water giving you the spa feel. I got something simple, but it was an overall a good experience for me.