I had a very disappointing experience at Polish Nails and Spa. We came in for a basic pedicure with no polish service requested. During the pedicure, the nail tech noticed staining on my nails and assumed it was no-chip polish that needed removal. Even after I repeatedly explained that it was only a stain and not no-chip, the nail tech began drilling my nails without asking for permission first. To make matters worse, the front desk staff and nail tech refused to listen to my explanation and still increased the price for services they decided to perform on their own. We never requested extra services, and we were not even getting polish applied afterward. A customer should always be informed and give consent before additional services are performed and charged. Unfortunately, this experience felt dismissive, unprofessional, and very frustrating. I would not recommend this salon based on how this situation was handled. read more

You never know what kind of service you're going to get if you don't have an appointment and decide to go with whoever is available. I went in for dip removal and a manicure. I had never had dip removal done this way before. Kim put my hands in plastic bags filled with acetone and placed them in a bowl of hot water, which was extremely hot and almost burned me. The manicure itself wasn't even 10 minutes. She barely did anything and seemed more concerned about customers coming in than paying attention to my hands. This is not the first time I've had BAD service here. I will say that there are a few people who provide excellent service--you just need to know who they are. Unfortunately, my experience with Kim was very disappointing. read more

I would love to give this nail salon 5 stars, but due to it being a little difficult to reach a person to schedule an appointment a lot of the time--I am giving them a 4. Scheduled 5 pedicures for me and my family on a Saturday afternoon. Unfortunately, disappointed we couldn't all sit together but made it work. Let me preface this: my nail tech did a good job and was quick. I felt in the beginning she was not personable and that she was annoyed that I wanted to move seats. She warmed up to me and my experience was great. I got the $55 spa pedi with the scrub, lotion, hot wax and massage. Salon vibe: overall the salon and setup is very nice. I loved that the drying station was at the window front so I could people watch outside and enjoy my coffee. What would make this place even better if they were a BYOB or offered coffee--would put them up a notch in my book. Overall, satisfied with my experience but wished they had more options and experience with doing different types of pedicure techniques (like ombré, adding gems, etc.). I will be back again though! I got OPI Bogota BlackBerry color. read more

Polished - OPI Bogota BlackBerry - Nail Salons Near Me - Oak Park, Illinois

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Stay away! Twice I paid for a dip that came off in less then two weeks. The second time when I came in after 11 days they refused to fix it. The have no customer service. read more

Went for a pedicure first time at Polished, My tech was not very personable, I am not a chit chat type, but she didn't even respond, when I did talk to her. I didn't even get a scrub or massage like the guy next to me did. After that experience I decided I'm not going back or at least not back to that tech .. Then I went on vacation and when I returned home, and removed my nail polish..... my big toe's have fungus that has grown under the nail, and 2 nails on my hand. Now, I won't go back, at all. There's a fungus a mungus! read more

New to the area and needed a go-to nail spot - so glad I tried Polished! Welcoming and open interior space that was clean. Wilma was lovely and did my pedicure and no chip- mani with great detail and I'm very happy with how they turned out. Will definitely be back :) read more

Polished - Nail Salons Near Me - Oak Park, Illinois

I got my nails done a no chop manicure. Lily did a perfect job. They were shaped nicely, she got all the way to the cuticle and it lasted until it was time to do it again. I saw her a second time, she also did a good job this time but the last time was better. She spent most of the time on the phone talking to her sister, which I didn't mind, but maybe som would mind? She wasn't talking much mostly listening. I think the last time I had to talk to my daughter so no worries there. read more

It's Monday, just left the salon. No wait, terrible pedicure. I could barely feel the tech's hands, she left very visible cuticle skin, and she didn't moisturize well. still a $40 pedicure with nothing extra, not even polish. I won't be back. read more

Three times!!!! they were very very late. The first time, I waiting 35 minutes. The second time they called and told me they would be running late and asked if I could come in 30 minutes later. I did and they were still 20 minutes late and I had to cut out one of the services because I had a commitment. Today they did the exact same thing again!!!!Asked me to come in 30 minutes later. I did and twenty minutes later...50 minutes after my original appt time, the technician was still working on her previous client. Like many of you, my day is scheduled with work and family obligations. Appointment times mean something to me, and I honor them. Having this salon blow right through them is really frustrating. I didn't write a review the first few times-stuff happens-- but this time I realized that this is regular occurance. I had to leave to make to a dinner appt, so I am going with crappy looking nails because I trusted Polished to get the job done. Won't be back!!!!!!! read more

Polished ruined my nails! I had a good experience with a seasoned nail technician the first time; however, during subsequent two subsequent visits, the front desk manager, Nina, assigned me to novices who overfiled nail surfaces. It is taking me months to grow out the brittle and damaged nails. read more

Polished - White spots are damage and pink is the new nail growth. - Nail Salons Near Me - Oak Park, Illinois

Beautiful salon ! Excellent service ! Very attentive front desk person . I do RECOMMEND to make an appointment!!! I got my no - chip manicure and spa pedicure done by Blanca . Immaculate job . I will be back and highly recommend to go to Polished . Spacey, Fresh and extra clean . Lots of color choices for all seasons and occasions . Cheers to your reborn Polished read more

Polished - Nail Salons Near Me - Oak Park, Illinois

**** HORRIFYING EXPERINCE **** I walked into the polished salon in oak park on 2/6/24 around 5pm. I showed the receptionist who I later found out was the owner a picture of the design I wanted to get done. She confirmed they could do this particular style and brought the Nail tech (Izmar) to the front and she confirmed she knew how to do this style. I asked for the price which was $115.0 and I agreed for her to start. Once I sat down in the techs chair as she was starting the foundation of my Gel X nails -I noticed her process was different then what I am used to with getting Gel X. She was one the phone talking to someone majority of the time. Once she got of the phone I informed her that two of my nails were crooked. She agreed that one nail was crooked and told me that the other nail was not crooked it was just my finger is crooked. I told her that was odd because my finger was not crooked before when getting these done by someone else. We agreed that she take both nails off and redo them. Once we starting doing the design I noticed the process was not going correctly so I politely said " if this design is too complicated I understand we can do something basic". She reassured me she knew what she is doing ...I decided to trust the process and let her continue. The Nail Tech starts doing the flower part of the design and stops midway during my nails and says quote " I'm sorry this design is too complicated for me." WHICH I ALREADY KNEW AS I WATCHED HER STRUGGLE DOING THEM. She also informed me after that she didn't have everything needed to complete the design. Due to the fact that she could not complete the design I told her to take it all off and I will pick a solid color ---once the process is complete and Its close to 8PM and I am leaving the salon without what I originally asked for. Now all I have is basic gel X with NO design one color polish and the tech rings me out and tells me my total is $85.00.......the starting price is $65.0 I have no designs just PLAIN POLISH. The tech proceeds to tell me the reason she is charging me $85 and not $65 is because she had to take off the prior design .......THE DESIGN THAT SHE COULD NOT COMPLETE BECAUSE SHE DIDN'T HAVE THE SKILLS TODO AND DIDN'T HAVE ALL THE PRODUCTS TO FINISH. How is this my fault as the customer ? Why would you agree to something knowing you can't ? Why wouldn't you confirm that you have all the products necessary before you start ? and you are going to charge me for YOUR negligence??? I THINK NOT....I spoke to the owner and we agreed on $65.00. The owner also told me that normally they would charge $75.00. On the phone someone told me the starting price is $65 for basic one color polish(which is what I received)---the tech rings me up for $85......and now the owner is telling me $75 Soooo what is the correct cost ??? This is not rocket science...my nail salon experience with them has been forever ruined. When you get your nails done it's supposed to be a calming experience ---not all this back and forth. Moral of the story its ok to say NO--please do not say you can do designs and you can't. She couldn't even do something as basic as French tips. Also she is not doing Gel X properly!! I would not come here for Gel X AT ALL!! Side note: I used to come to polished all the time in high school they did my nails for both proms and Hoco every year. They used to be good/reliable. It's a shame that now they can barely do a basic/simple application. I still have to go to another salon to have them take these off due to the poor application. This was not only a waste of money but a waste of time. YOU HAVE BEEN WARNED --- read more

Polished - Nail Salons Near Me - Oak Park, Illinois

First time I went, service was okay. Nail tech was very nice, but she did cut my cuticle. Second time, I was waiting for over an hour for my appointment to which I arrived on time. The nail tech was not very nice, cut my cuticles twice, and broke three of my nails. She then proceeded to up charge me and expected a tip at the end of the service. Safe to say I won't be returning. Very disappointed. read more

Nina offers a warm welcome every time I walk in and Izamar is wonderful! I've been to many nail spots but I've found my favorite nail technician ever, Izamar. She is very thorough and detailed but efficient. I get an acrylic overlay on my natural nail with no chip polish and no chip pedicures. Definitely recommend this spot! read more

Polished - Nails PRIDE ‍ ready! - Nail Salons Near Me - Oak Park, Illinois

Usually when I get a no-chip manicure it ends up chipping within the first week. Last few times I've had my nails done here my manicure has lasted way longer than other salons. The staff is always courteous and they have a good selection of colors to choose from. I recommend getting an appointment because it can get busy. read more

I began going here in an effort to get away from motherhood with weekly manicures. Naturally going weekly, I wanted the best, she hated me and ridiculed me upon my nail polish of choice, as she couldn't sell me her no chips read more

Don't be fooled by the pretty atmosphere. I scheduled an appointment for a mani/pedi 3 days in advance with the owner/manager. When I went in for my appointment, I waited 45 minutes with my feet just soaking and ended up leaving WITHOUT a mani/pedi. A woman who came in after me actually got her full pedicure and left while I was just sitting there with my feet soaking. When I asked how much longer it would be, I was told that the person who would be doing my mani/pedi had left, but she would be back soon. SHE LEFT. What was the point of even scheduling an appointment?! I have been to this place before, and the work is hit or miss. Half the time they don't even answer their phone so you can schedule an appointment, but I guess that doesn't matter, since having an appointment doesn't guarantee they they will get to you anyway. If you want to go to a place where they look you in the face and make you feel like you and your time don't matter, this place is for you. Otherwise, just go to one of the other many great places in Oak Park to choose from. You're worth it. read more

I've been to the new Polished location on numerous occasions now. They do a great job with their manicures & pedicures, & they do a wonderful job accommodating my 4-year-old daughter. They're very reasonable with the pricing for the little ones, too. One word of advice though: make an appointment! Don't expect to walk-in availability on the weekends or evenings. read more

Polished - Nail Salons Near Me - Oak Park, Illinois

I went online to book a pedicure for myself and my 12 year old granddaughter. To my pleasant surprise, there was a mani-pedi deal for 12 year old's ~ only $35.00. The adult mani-pedi was $45, so I thought I would book mani-pedis for both of us. I called to make an appointment (I could not book online). I told the woman I was booking what they called a mini mani-pedi for a twelve year old and one for me. We arrived and were seated in our chairs. That is when I was informed that their man-pedis are more $$ than what it states online AND that they no longer have mini mani-pedis for 12 year-olds. Now they are charging the full price which is $48 (yes, that price was also higher than the price listed on the website). If you call for an appointment, get a price first. Their service was also below par. read more

i just got my nails done yesterday and they're peelin. I got no chip natural nails and the polish coming off..... $100 for NOTHING.! not pleased at ALL read more

Love the new location and much more spacious! The minute you walk in is a calming and relaxing feelings before you get started. Nina is welcoming when greeting the clients! She makes you feel at home! The staff was amazing and helping my daughter and l with selecting colors and designs. Now we're ready to celebrate her Master's commencement ceremony! Self-care for sure! Paid parking available across the street! Make sure you pay unless you want OP tickets. read more

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I finally visited this salon after 10 years of living in OP. I'd usually gone to Avenue Nail Spa, but blacklisted it after they gave me a fungus. The staff at Polished was very cheerful and professional. I got a standard manicure and it was great! Will definitely be back if I'm in that area of OP again! read more

Excellent service, very courteous, pleasant atmosphere, very pleased with my pedicure and no chip nail service.

Great place for a mani and pedi. Professional techs and they keep to their appointment times. I just hope they stay on course.

I have been going to Polished in the new location for about four months, Nina greets you at the door with a smile and is very professional. I go to Bianca for a manicure and pedicure. I stopped going to my podiatrist. Bianca does a better job with my toe nails! read more

I had a 4:30 mani/pedi appointment. My pedi started at 4:30 as expected and she wrapped my fingers with acetone to remove the dips I had. Pedicurist tech was lovely and did a GREAT job. When she finished- I was told the manicure tech was a little late and would be there soon. I waited and waited. The staff apologized but all the other techs had appointments. I waited more. Finally- AN HOUR LATER (or more) she finally showed up- obviously flustered. She rushed through my mani and cut my cuticle which I noticed on the way home. I didn't get out of there until 6:30 which made me late to the other things I had to do. It wasn't like I could just take off since there was acetone on my nails..... for over an hour..... Still was charged $75.... I'm just bummed because it started so well and ended SO badly. I guess I'll look elsewhere. Sigh..... read more

Had a dip done and it didn't even last a week before several nails started peeling back.

A grand opening invitation brought me to Polished when they opened at their new location. I became a regular. The salon is beautiful and Lisa does an awesome job on my nails. I am usually in and out for my appointment. No long waits. read more

I am extremely disappointed to say the least. Immediately upon sitting down I informed the technician that I have some breakage on my two big toes and would need acrylic applied and she said ok. She proceeded with the pedicure and I asked her as we went into the polish stage would she apply acrylic and once again she said yes. She didn't, instead she went to apply polish and once I verbally stopped her it was clear she didn't understand me. She called over another technician who put on the acrylic very fast and did no shaping nor sanding. The original nail tech simply applied polish. As you can see from the pictures this looks like a child attempted this pedicure. The manager on duty wasn't exactly accommodating and insisted that they "fix-it" but at this point I've lost faith that I would get a good quality product. This was such an inconvenience as now I have to find another shop to undo this poor quality work that I received. read more

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I visited this place to get help getting my press-ons off. I walked in and the lady behind the desk said they can fit my in about 30 mins. I come back in 15 mins and wait in their waiting room for the rest of the 15 mins. They don't come up to me so I brushed it off and assume they are running behind, I said what's another 15? I'll just look for a nail color in the meantime and search on Pinterest what design I want. I wait and 45 mins (45 mins after the 30 mins they originally mentioned), the lady behind the desk finally comes up to me and asks to see my nails. The main nail tech finally sees my nails and says that it'll take a long time to get these off. I can take a hint and assume she wants to come back another day. I told her I can return anytime this week since I live close by and I work from home. I make my appointment for Friday in the afternoon. Friday comes and it's about half an hour before my scheduled appointment, I receive a call from the nail tech and she sound so upset that I answered. She told me that she couldn't take me today because they are over booked. I calmly said no worries, some other and we hung up. I wanted to give this place a try because they are new but I can't know how good they are if they keep canceling on me. I am open to giving them another chance but if they make me wait more than 5 mins next time then I am never returning and not recommending to the homies. To the team at Polished Nails, please stop overbooking your team. This only creates problems with your team and the customers so please, give your team a breather between clients and book clients accordingly so we don't spend so much time waiting after our scheduled time. I am giving them two stars instead of one because this place is very clean, the atmosphere is great, the people are friendly. They are just very disorganized when it comes to scheduling. read more

Polished Oak Park is impeccably clean, the staff and owner are professional and highly experienced nail technicians. I've been going there (old and now new location) for over two years and have always had a great experience. I love the new location in central Oak Park. Bright, great local artist work on the walls, and big open space. *** highly recommend! read more

I got gel X with nail designs (85$ + tip) and it only last 1 week before they started to lift. The time before that, I got regular gel & it started peeling after only 1 week too. Both times I didn't like the nail designs & they weren't anything hard, I actually asked them just to remove it the first time. Hate leaving bad reviews! :( I just can't do anything about it now & don't want people to have the same issue especially if you're paying so much. I would make sure you ask who is known for nail art AND experienced with gel x or acrylic beforehand & booking with them only if that's what you want. read more

Great service. Friendly atmosphere. Blanca is fabulous. Blanca is always ready when I arrive for my appointment. Nina always greets guests with a welcoming smile. The Salon is very clean, bright and comfortable. You can't go wrong with Polished read more

The new salon is beautiful, spacious and clean. My child and I got pedicures and we both had a relaxing experience - and our nails look great. Everyone is friendly and you can tell that the employees and the owner respect each other. I'm so glad this small business is back!! read more

I used to go the old location all the time and it was great. Since the new location opened, I have been twice for basic mani/pedi. The first time, I waited over 30 mins despite having an appointment and no one assisted me so I left. The second time I was helped a few minutes past my appointment time and received a pretty bad pedicure and an absolutely inexcusable no chip manicure. I had to instruct the nail technician to remove my existing polish before putting the new polish on, had to ask her several times to fix my cuticles and when she actually painted my nails, the polish went on thick, uneven, and all over my skin. I wound up asking her to remove it entirely and she even managed to damage my nails in doing so. I will never be back. read more

I love the service I received from Blanca. She did a great job and was very nice. Make an appointment because their services are in high demand. I highly recommend her and the services here. read more

Best no chip manicure I've ever had! Lasted 3.5 weeks without a single chip and another week past that with just a small chip.

I got my acrylics done here twice now and both times my nails fell off within just a few days!! the people there are very nice and the salon seemed clean so I am very disappointed with the services ai received. literally spend $80 on each set read more

Polished Nails is the BEST nail salon in town. Each and every visit my family and I are treated well. Whether it's a pedicure or a polish change I never feel rushed. The technicians are super nice and salon is absolutely gorgeous! Alice is one of my favorites for pedicures and no-chips. The owner takes great pride in her client's needs. I will not go anywhere else for my nails! Thank you Polished! read more

I went here 5 or 6 times for a no-chip mani and pedi, each time with varying levels of service and results. It seems like there's no standard process across nail tech (sometimes, you don't even get hand lotion with the manicure). The last time was a couple of days ago. I ended up with two big chips just two days after the appointment, so I stopped in and ask if someone could fix it. I was told that because the girl who did it wasn't working, they wouldn't fix it. That's a ridiculous policy, and since I've been paying $40 for a 20-minute "meh" experience, I'm just going to try somewhere new. read more