In 2018 I was the first to review this Torrid on Yelp and after Jessica's AMAZING customer service…read moreand handling an IT issue with my parents today I'm updating my review. Still 5 stars amazing store. My mom is such a big fan she got their credit card. Today they were having IT issues and the credit card got charged twice, but it was showing as declined. Jessica came in on a day off to help the new girl get it sorted out and called like 5 customer service lines herself too. Eventually it went through and she's working on getting the duplicate charges removed. It's apparently a Corp wide IT problem today. The new girl was very friendly helping us find new outfits for a wedding. She set up a changing room for my handicapped mom and was running around for her with different sizes and suggestions today. My mom got 2 outfits, a sweater, and a t shirt today. We love Torrid and how Jessica runs this location, she really cares about it and about her customers. I've been a regular for many years and will continue to be.

My go to store for plus size clothing. Their clothing style is fun and flirty, which has been…read moremissing in the plus size world. I was so excited when the news hit a store was opening in Erie. The ladies that work there have always been friendly on my visits, and have gone above and beyond to seek out items I wanted that weren't in store.

I was a bit disappointed by this H&M, I expected more from it. I enjoyed that their men's section…read morewas a bit larger than the average, unlike other similar stores. The section was a decent size, but nothing seemed to out of the ordinary. H&M is known for their monochromatic clothing and jeans. Every so often they will throw in a novelty tee or sweatshirt. Much like shopping at other stores that day, I did not find very many deals or items that were popping out at me. It didn't help that I wasn't really looking for anything in particular. Oh well, that happens sometimes when you go shopping.

Went to get school shoes and had a coupon for 20% off athletic shoes. Nope. There is fine print…read moreand it doesn't apply is what they said. Wouldn't work with me. Couldn't tell me what it did apply for. A lot of people trying the same thing. Why have the coupon except to get people in. However corporate gave me a coupon for next visit. I don't know if I'll go back.

I always buy shoes here. Clean and friendly. They always have a good selection. Location is…read moreconveniently behind the mall. More women's than men's but that's the market. Great place for higher brand men's shoes at a discount. Florsheim, Ashton Grey, etc. belts are not priced well.

I was looking for someone to replace the batteries for my 4 watches. The lady in the jewelry…read moresection explained that they do not do this - she referred to another store nearby that changed her watch batteries- she actually showed me where the store was - above and beyond- Thank you

Was in Erie Pa on Mother's Day and we decided to stop at the Mill Creek Mall. I purchased two pair…read moreof slacks and we drove the 2 hours home. I put the pants in my closet pleased I found a pair for a specila occasion on Weds the 15th. Reached into the closet for those pants and discovered the ink security tag was still on them! I was furious! I get mistakes happen, but darn it!! I just hung up with Justin the Sales Manager (after getting bounced to two other departments) who sounded like he was 17 years old, had marbles in his mouth and a sinus infection as well. I explained what happened and he asked me to bring them back. I again stated I was 2 hours away from his store and an hour to the nearest Macys from my home. After a number of "ummms" he offered 25 Macys bucks for his store and that was the best he could do. I wasn't looking for anything outrageous - a gift card to compensate for my time and gas....no he couldn't do anything else. Not impressed with my first time at a Macy's - definately my last!!

I walked into David's Bridal in Erie with the intent to just try on a few dresses to see which…read morestyles suited me. I had already purchased a dress from Alfred Angelo in Boardman Ohio and it came in 2 sizes too big and was just a horrible look for me. So somewhat panicked I decided to just see if David's Bridal had a sale that I could get an idea of what looked good since Alfred Angelo botched it. I had low expectations going in and didnt plan to buy. Toni was my attendant. From the beginning she looked at pictures of my old dress and explained to me what I was having a hard time verbalizing that my old dress was for a taller girl with a longer waistline and therefore wasn't flattering. I was so grateful for the honest yet kind feedback and she got right to work picking out several different styles that she felt would look great with my shape and size. I ended up picking the first dress she had me try on which was stunning! It was on sale for $200 off and I cannot tell you the peace of mind that I left with yesterday having found the dress of my dreams just a month before our wedding day! I'm so glad I walked in and my advice to any bride on here is if you are having second thoughts about your dress purchase get a second opinion. If you are in the Erie area, ask for Toni- she is wonderful! Also, stay away from Alfred Angelos. They are totally overpriced and have been unprofessional to work with from the get go.

The worker I had during my dress shopping experience was phenomenal! I went back twice after…read morepurchasing my dress for alterations/fitting. During the first appointment, the staff was extremely impersonal and unhelpful. Upon leaving, the seamstress insisted I could leave my veil in the garment bag with my gown & they would steam it for me along with my dress. When I came back for my final fitting, the worker at the entdance was extremely rude. She insisted they did not have the undergarments I was requesting & that they never would have provided or recommended those undergarments for me even though I had used them for both my dress shopping and alterations appointments. I was finally able to try on my dress and soon found out that my veil was missing from my garment bag. After the seamstress and the worker from the front looked throughout the store and back room for my veil, the worker from the front then accused me of not bringing the veil in at all and stated that it was probably at my house although I had never taken it out of the garment bag since receiving it. Their solution was to give me a veil off the floor which I can only assume others had been trying on for who knows how long with no discount, reimbursement, or apology. I definitely will not be recommending their services to anyone I know in the future for bridal shopping or otherwise. There is a reason people talk poorly about the David's Bridal in Erie......

Went with dad to return a suit guy was super nice and gave no problems and answered few questions…read morewe had ty

0 out of 10 would not recommend. Wouldn't answer the phone when I called to confirm. Then told me…read moreit was broken after I drove an hour to pick up my order. Let's pretend it was broke (doubt it) HOW DO YOU RUN A BUSINESS WITHOUT A PHONE?!??

The customer service sucks 95 percent of the workers seem mad and hate to help you ask simple…read morequestion and the attitude you get is like if you are a burden to them dad loves coming I'm never returning the clothes are nice and priced ok but I pay double to get better service

Jcpenney Has All The Latest Fashion Trends For Men, Women And Children!! At Great Prices, With…read moreCOUPONS, you can get your Coupons today by visiting jcpenney.com Or Download The Jcp App!! I Also Work For Jcp, And Let Me Tell You I Got A Pair Of A.n.a Jean's The Other Day For $4.75 Them Kicking Azz Jeans Retail For $49.00 ! WHY Are You Still Reading This?? Go To Jcp Now And Get Your Style On Now!!

The best store for sneakers in Erie. Great store, great merchandise, great deals! Love their…read moreselection