Was in Erie Pa on Mother's Day and we decided to stop at the Mill Creek Mall. I purchased two pair of slacks and we drove the 2 hours home. I put the pants in my closet pleased I found a pair for a specila occasion on Weds the 15th.
Reached into the closet for those pants and discovered the ink security tag was still on them! I was furious! I get mistakes happen, but darn it!!
I just hung up with Justin the Sales Manager (after getting bounced to two other departments) who sounded like he was 17 years old, had marbles in his mouth and a sinus infection as well. I explained what happened and he asked me to bring them back. I again stated I was 2 hours away from his store and an hour to the nearest Macys from my home. After a number of "ummms" he offered 25 Macys bucks for his store and that was the best he could do. I wasn't looking for anything outrageous - a gift card to compensate for my time and gas....no he couldn't do anything else. Not impressed with my first time at a Macy's - definately my last!! read more