worst place ever for tire mounting. had an appointment but that didn't matter as they were way…read morebehind schedule waited over an hour after appointment time to fina get the work started. took too long also ( I worked for a Goodyear many years ago). not sure if lazy or incompetent or both then once done had to find someone to check me out. they were just BSing in the shop charge way to much above what the web says never going back

BE AWARE AND GET A SECOND OPINION!!!!!!…read more I brought my car (Hyundai Sonata) in to have my air conditioning system looked at because it wasn't blowing cold air let alone cool air just air. I had a thought of what it MIGHT be, but I wanted to have it looked at to discover the root of the problem. After like thirty or forty minutes they told me it was low on Freon. So I'm no expert I just have experience with cars' AC systems and what could happen over periods of time, they could reload the Freon and I be on my way in about an hour, they also offered to clean out the tube to clean out any mold that might be there, but I respectfully declined, they waived the diagnostic fee of $185, I paid $504 for the Freon refill, and I was on my way. Now a week later, my car's air conditioning was starting to blow cold air only on the passenger side and now just air like it did before I had the Freon refilled. So I took my car to the dealership and asked for a diagnostic of the air conditioning system along with a safety recall and we had an answer. It turns out it was the AC evaporator, which was the initial problem because they did a full check. What I mean is that in order to get this figured out they had to run dye through the system to find leaks and remove the windshield and dashboard in order to find the problem. Now this Goodyear, their technician ran dye through the system and DID NOT advise me further about it possibly being something more. When I brought this to them, they did not take me seriously, acted like they saved the dealership an extra step, and told me that they do not do this kind of extensive check because they don't like to throw parts at their customers or due to the size of my car (I have a Hyundai Sonata it not huge but not like a coupe or a Fiat), they also said the dealership cheated on their diagnosis because they used their dye that was still there in order to find the problem, and because of them waiving the diagnostic fee one of their guys did not get paid properly (and based on the technician's response to that it sounds like it had happen before). The technician that was helping me took the quote from the dealership and worked the numbers to beat the quote given and the best they would do was $300 less than the dealership which was almost $3000 and they could do it in one day instead of two days which they probably thought would seal the deal with me and the fact that the manufacturer's guide says it only takes less than a day. All I could think was "NO WAY", they already tried to hide an issue that they decided not to check despite putting dye in my car to check it but refused to touch the inside of my car to possibly find the issue before I even spent the money, when they also claimed their AC technician is the best in the company, well you're not touching my car again and potentially squeezing me for more money. All they cared about was citing their own policy and gloating in the fact that the dealership "got help" from them because they had already put the dye in my car to find the problem.

After moving to the area, we downloaded the app and had my vehicles 15K service here a few weeks…read moreback and everything could not have been better or easier. Today they confirmed that they will be my go to mechanic/tire gurus for anything to do with my car. While on our way to an appointment in Winter Haven we barely left our development when we got a flat tire. I changed it to the spare (just as the rains came) and immediately drove to Tires Plus. When we arrived all of the bay doors were open and there was a line at the counter. We then prepared ourselves for a long wait or an appointment for another day. We then spoke with Jose at the desk who went out in the downpour to get the dimensions, confirmed they had a compatible tire, goes into the shop and immediately returns to tell us they will take car of it right away. We were beyond elated with their outstanding customer service. Fredrick swapped the tires and even took the time to restock my spare. I know they believe that they were just doing the job they were paid to do, but to us they went above and beyond. We truly appreciate the team at Tires Plus.

We had an unexpected car issue while we were in the area, and they got us in quickly and took care…read moreof the problem within a couple of hours, on a Sunday! A week later, the car was having issues again, and because the work was warrantied, I called them to come back there, even though it was farther from where I lived. Dave and Jason were great- they answered all my questions and got me in quickly. Unfortunately, it was a new issue and not connected to the work they had done the week before. Jason explained the issue to me clearly, and I was not charged for coming in that day. (It is a very old car, and we decided not to do the additional work. )

Shabby little garage that does oil changes and car washes. We pulled in about 12:10 for an oil…read morechange. We were out by 12:33. And about $60 later were back in the road. They thoroughly checked the car. It was an honest service which is rare. They weren't trying to upsell, just great service. I will be returning because this type of business is refreshing.

I went here to get a car wash & the lady manager of the place didnt speak to me with a friendly…read moreattitude. Not even the worst part, I went to tip the workers because they did a great job drying my car but I was told they don't even get their tip money I heard management team steals it for themselves. I felt so bad for these poor youngsters because I know how much they needed the job. i just told them to keep it For themselves which they did.( I tipped $30 each)

had an amazing experience at Pep Boys #118 on US HWY 98N Lakeland FL! From start to finish, the…read moreservice was exceptional, and John truly went above and beyond to help me out. He was professional, knowledgeable, and made the whole process smooth and stress-free. John took the time to explain everything clearly and ensured my vehicle was taken care of with the utmost care and attention to detail. It's rare to find such genuine and attentive customer service these days, and John delivered it in spades! I highly recommend this location for all your automotive needs. Thanks again, John and the team at Pep Boys #118! You've earned a loyal customer.

I made an appointment for an oil change and tire rotations. While I didn't get the tires rotated,…read morethe oil change went by fairly quickly and the staff are always nice!

I was in need of brakes on my vehicle and I'm no longer able to do the work myself and I realize…read morethere was a Tire Kingdom and a Mavis Tire is right up the road from me. When I looked them up online, I found out they are the same company now. I chose the one closest to me and made an appointment online. I was also able to apply for their credit card which had a couple of bonuses attached to it. I get six months to pay since I spent over the limit they set and there's no interest. I arrived first thing in the morning and wait for them to open the doors. I told him I had an appointment and when they asked what I needed done I explained that I was looking to get pads and rotors all around on my vehicle. They took all the information on my vehicle and gave me a quote. I gave them the keys and told them I would wait for the vehicle. I was able to see them working on my vehicle while I was waiting. I was there for about 2 1/2 hours before my vehicle was ready. I was able to easily pay using the new card and received some discounts. So far everything seems well done. Everyone I encountered who worked there was friendly and professional. They were very straightforward with everything and I am satisfied with the service they did. The price for the job was in line with what I expected to pay.

I've gone here for 2 years for all my oil changes on my car every 5-6k miles. I've always waited…read moreover 2 hours for an oil change even with an appointment. I just went to trade in my car and just now found out Mavis NEVER reported any of my oil changes to carfax which hurt my car's value.

Very quick and the guys were super kind! Very helpful and did the best for my car. Jared is very…read moreprofessional and will be real with you. Worth it to have them look under the hood.

They are very friendly professional and Efficient…read more I would return again My service was fast

Was a long time customer of Alturo's and trusted him! Drove…read morefrom Fort Myers with our cars to have him service our cars. I purchased a Tahoe from him believing him when he told me how he had redone so much and that it would be a good truck for my husband to drive. So many problems that ended up costing us a fortune only to find out he had used after market parts and took shortcuts which endangered my husband and boys who were driving it when the brakes went out. They were so lucky. The wrong parts were put in. I have it all in writing from Meineke where we took it too in an emergency situation. Terribly disappointing to learn Alturo took total advantage of me knowing I trusted him! Shame on him!

Friendly, honest service and reasonable prices. Very attentive to my auto needs.read more

I brought my Honda CRX in after the hurricane. Explained that water got inside the car. Won't…read morestart, They called with an estimate for new battery, new spark plugs, and clean the fuel injectors. Went to pick it up, paid over 350, turned the key, no start. Jumped it, barely stayed running, sounded terrible. I said maybe its tbe ECU unit. Boss said " I don't think its your ECU" So, I ordered an ECU. When it shipped to me I took ot up there and changed it out, jumped my car, it fired right up. Here a week later...my car is spitting sputtering, misfiring...gotta be either spark plugs or fuel injectors. But I just had that done I THINK. Maybe they just hate me, or hate my car, or saw a female and tbought she was clueless. I dont get it. Google reviews are all awesome. I dont understand. My engine is probably the simplest thing in polk county. I'll work on my own stuff I guess. Cant trust ppl anymore. Sad.

The office staff is amazing. I have not even brought my Toyota to the location yet, but I am sure…read morethis is the first interaction in a long service relationship. I already feel valued and cared for and cannot wait to see how the mechanical service compliments the office's interpersonal service.