Communication would be very beneficial. I sent messages I sent emails and called ain't got no…read moreresponse into the service that I was requesting.

Karl recharged the air conditioning on my Charger RT, and it's blowing cold now. Quick and…read morereasonably priced. Thanks again.

My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

The service I received was great. The way I was treated by Franky as a new customer was superb. The…read morewaiting area is also very welcoming. Probably will be doing more business with them In a future.

Honestly, this was one of the worst experiences I've had. It feels like they are more focused on…read moreavoiding responsibility than actually helping customers.I brought my car in for work, and afterward I noticed my grille was damaged. They denied causing it and claimed it was already like that, but I have proof showing the condition of my car before it was brought in. They also stated that my hood was never opened by them, but after I provided camera footage showing otherwise, the response changed to saying they "so we can't open the hood?"They refused to fix the damage and even threatened to remove me from the property for trespassing instead of trying to resolve the issue. They also refused to provide any video proof showing when they opened my hood.Thankfully, I had my own camera footage and was able to see a mechanic pushing something back into place, which raises even more questions. Their own before pictures don't show the damage being present before the work was done, and the difference between their photos and how my car looked afterward is clear.I know my car was not like this before I brought it in. I wouldn't waste my time making a complaint over something I knew was already there. All I wanted was for them to take responsibility and fix what happened. They also brought up unrelated information about body shops and clips, but that doesn't change the fact that before I went there, my hood opened normally without anything popping out. After getting my car back, it no longer does.At the end of the day, I just wanted honest service and for the issue to be handled properly. Unfortunately, that's not what happened.

I wish I could give zero stars…read more On June 19, 2026, I brought my Certified Pre-Owned Mercedes-Benz to this Take 5 location for what should have been a routine oil change. Instead, it became one of the most stressful experiences I've ever had as a vehicle owner. Before I was even allowed to leave, the technicians were unable to obtain a proper oil level reading. They had me let the vehicle idle and repeatedly drive around the parking lot while they attempted to correct the issue. Within minutes of leaving, my vehicle displayed a warning that reverse was unavailable. I immediately returned to the shop, but despite additional troubleshooting, the vehicle continued malfunctioning. Later that same day, it had to be towed to Mercedes-Benz. Mercedes-Benz documented that my engine contained approximately 9 quarts of oil, even though the manufacturer's specification is 5.5 quarts. They also documented that my transmission contained no transmission fluid. The dealership advised that these issues must be corrected before determining whether permanent damage occurred. I immediately opened a claim with Take 5's claims administrator. Since then, I have provided dealership reports, photographs, diagnostic findings, and every document requested. Despite this, I was offered only a fraction of the repair estimate, based on the mileage of my vehicle, and I remain concerned about the impact on my Certified Pre-Owned warranty. What has disappointed me most is not just what happened to my vehicle, but the lack of accountability and communication afterward. A routine oil change has left me without my vehicle, paying out of pocket for additional diagnostics, and spending countless hours trying to resolve this matter. Mistakes can happen in any business. What matters is how a company responds. Based on my experience, I did not feel that my concerns were handled with the urgency, transparency, or customer service I expected. I hope Take 5 reviews its procedures and claims process so that other customers do not have to go through what my family has experienced.

Clown show - pulled onto bay after 1/2 hour wait outside then another 40 minutes to get oil changed…read more- 3 men working - too busy talking - one was trying to eat a sandwich same time / never again - bought the advance full synthetic cost was $138.36

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

They are super fast and check everything. You don't even have to get out of your car. The service…read moreis top notch. The cost is a bit high but look for a coupon.

One of the best shops you can take your vehicle to, felt very well taken care of and the employees…read morevalue their customers first, Elijah was the most sincere and caring to me and other customers and makes sure you're taken care of and leave there better than before you first came!

UPDATE. I brought my truck in to be worked on to get an alignment. First, they kept it overnight…read morewhen they weren't supposed to, but I had Grace. When I went to pick it up at 5:15 after they closed, they were supposed to leave the key in it yet they never did that and cost me over 30 minutes in extra travel time. Third, I personally witnessed the new front end going in my truck before I brought it to them and the components were marked and nothing was touched as far as I'm concerned on my truck. The proof is I brought it to another place 2 days later and they said this truck is all out of whack. I have proof in the pictures attached as they seemingly manipulated the machine to make it look correct. The first picture is the printout they gave me to show all green the second picture is from the new place I brought it to on the top it shows how bad it was and on the bottom you can see it fixed. Revelation 21:8. Buyer beware!

Excellent service! Everyone understood my needs and how to meet them as simply and quickly as…read morepossible. Thanks!

Great place very thorough and attentive. I will definitely take my vehicles there for future serviceread more

I just moved here from out of state and it was time for an oil change. They were quick, efficient…read moreand gave me an honest review. I bought a couple of my own part replacement recommendations and they even installed those at no extra charge when I took it back to have an additional recommended service.