Stay far away. I…read moretook my car to Grease Monkey in Dundee last Saturday for a routine oil change. While starting the work, the crew told me my radiator had a major defect and needed replacement (this was visually obvious). I agreed, and four hours later picked up my car at the quoted price. On the drive home, I noticed my horn didn't work. At home, I discovered all the panel clips in the engine bay were destroyed, and my horns were hanging by their wires -- completely unbolted. I reattached them myself. The next morning, I found a large puddle of coolant in my garage. A quick inspection revealed a coolant hose near the top of the radiator was only half reconnected and missing its clamp -- the source of the leak. Given the horn and clip issues, I decided not to return to Grease Monkey and risk more mistakes. I called and left a message explaining the problems. On Monday morning, the manager asked me to bring the car back in. I explained I no longer trusted them with my vehicle. He said he'd speak to the owner about a partial labor refund and call back. Instead, I had the car towed to my regular mechanic. They immediately diagnosed even more issues: the bottom radiator hose was installed incorrectly and "cinched," preventing coolant from entering the radiator at all. They performed a complete coolant flush and fixed the hose connections. I followed up in person with Grease Monkey. The manager again asked why I didn't let them "fix it" and offered excuses, including blaming a "vacuum" for the hose issue. He assured me he was going "above and beyond" and offered me a $25 coupon -- despite the fact that their mistakes could have caused serious overheating damage. He also claimed this "has never happened before," though I know of at least one similar incident with a neighbor whose belt replacement failed the very next day, leaving her stranded. I've been a loyal Grease Monkey Dundee Oil Change customer for over two years. Prices were fair, service was fast, and I had no complaints -- until now. This experience showed a severe decline in workmanship and attention to detail. Cars in the shop now seem few and far between, which sadly matches the quality I've seen. Bottom line: I will not return, and I strongly advise others to avoid this shop. My trust in them is gone, and I am still waiting for any real follow-up or reimbursement for the costs I incurred fixing their mistakes.

I love coming to this Grease Monkey for all service needs....They have done more than an Oil Change…read moreon my car....They are kind people and efficient....Would highly recommend this Grease monkey for all your car's needs

EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

Very professional, very knowledgeable and great customer service…read more They kept me up to date with what was going on. They have a VERY nice waiting area with rocking chairs outside under shade, or seating inside with a huge tv and drinks.

Called Carlos because he was recommended by a family member. Also checked his reviews which were…read moreall positive. He did not disappoint. He took care of my daughter's VW Beetle problem not starting. He setup an appointment in a couple days and he diagnosed the problem and made repairs in less than an hour. The car was up and running with no issues. I highly recommend Pinpoint Auto Diagnostics. Carlos is an exceptional mechanic, reasonable price and Honest.

I called Pinpoint based on its reviews. Two were 5 star: one was not. After reading the less…read morefavorable review i concluded the reviewer was a crank , and decided to try Pinpoint. And boy am i glad i did. My problem was relatively minor and had circumstances been different i might have tried fixing ut myself. However i was short on time and without transport so I called Pinpoint. Things worked out extremely well. The mechanic, Carlos, came to the house, fixed the problem in a half hour, and then gave me an estimate for a larger , but not urgent problem. All in all superlative results without the normal hassle of having to sit around a waiting room. I am not given to writing reviews or recommendations, but i highly recommend Pinpoint and Carlos. I'm so impressed by them that I took several cards from Carlos and will ne passing them around to my friends. Mike W.

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

Fair pricing, clear explanations, and high-quality service. It's hard to find a shop this…read moretrustworthy.

This guy's were awesome. When in with flat tire toke care of asap. I will give them my future…read morebusiness

Best customer service and all around good guy. I don't go anywhere else. If you need tires, this is…read morethe place.

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

Christian is a nice surprise. First time using a mobile mechanic. He responded quickly to my…read moreinquiry, gave a reasonable quote, showed up a few minutes early, and his final price was exactly what he quoted. He also looked at another issue and told me what part was needed and gave me another quote. I look forward to working with him again. It's so nice to find a mechanic who is honest and reliable!

I had a flat tire on my handicap accessible van. I stopped in at 8:30am to ask if I could buy a…read moretire and did they know of someone who would come to the house to change it. He told me how expensive it was and I started to tear up. My husband came home from rehabilitation after a medical episode that left him a quadriplegic and we got the accessible van because he has not been able to leave the house for 4 months. I bought tickets to the New York Yankee game at Steinbrenner Field and the game started at 1 o'clock. He did not have the tire in stock and couldn't get me a tire until 2:00. After explaining it all to him he sent David, a wonderful young man that works for him to my house to take the tire off to bring it to their sister shop to replace the tire, then come back to my house and put it back on my car had it all done by 9:30 in the morning. Not only that, he gave me an extremely good deal on the tire! He is an honest and compassionate man. I will not trust any of my vehicles with anyone else.

From the owner: Visit McGee/TTC for dealer-quality auto maintenance and repair services. We provide comprehensive…read moreautomotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

I went here to get a car wash & the lady manager of the place didnt speak to me with a friendly…read moreattitude. Not even the worst part, I went to tip the workers because they did a great job drying my car but I was told they don't even get their tip money I heard management team steals it for themselves. I felt so bad for these poor youngsters because I know how much they needed the job. i just told them to keep it For themselves which they did.( I tipped $30 each)

Awesome service always!! Highly recommend! Oil change and car wash always done quickly.read more

This place a complete shit show!!! No water pressure and I got my card charge Ms for $35 and still…read morehad to go back home and hose my truck off!!! You guys are absolute CLOWNS!!!

Worst Car Wash on the planet, $10.00 in quarters and can't get a medium size clean. It will cost…read moreyou $20.00 just to wash an average car. Total rip-off. You can get inside & out hand wash in area for $20.00

Technician was Friendly and professional. Rates were reasonable. All things considered. Although…read morethe problem was not resolved (it was a little more than something that could be repaired in a driveway), he eliminated the minor things, and confirmed what my next step should be. I hopefully will not need a service like this again, but if I do, I know this is the place I will call.

From the owner: Provide services at any given time or location read more