My family and I have been going to Jason for nearly two decades. Fair prices, good service, great…read moreselection. Highly recommended.

I dropped off 2 camper rims today for new tires I already ordered. I drop them off and owner tells…read moreme they will be done in an hour to hour and a half. I didn't even need them today, but I'll take a quick turnaround. I come back before closing and call on my way (no answer, which is common from my experience) to see if they are staying open as they close at 5pm and it's about 20 minutes til closing. I get there quick with about 10 minutes to spare and the wheels are in the same spot I left them outside. I walk up to them and they didn't do them. Not a huge deal but the owner or manager whatever he is, is outside on the phone. He sees me standing there and waves me off as in "beat it" and barks out "I'll get to them when I get to them, we're busy we'll do em when we do em". I'm confused so I approach him and calmly say "ok I just came back because I knew you were closing and you said an hour to an hour and half." I have zero attitude, I'm not mad, irritated, or annoyed. I'm just trying to have a quick conversation before I head out because that was weird and aggressive. He waves me off again and repeats "I'll get to them when I get to them I'm busy they're not done yet I'll do em when I got time" and he keeps waving me off as if to say "get the hell outta here". His tone was aggressive, this wasn't normal behavior nor was it necessary whatsoever. I said alright I'll just take them now then, because I'm not a real fan of getting yelled at by the disgruntled tire man when I'm being nothing but polite and would have been completely understanding to him not being able to do them if he didn't start barking at me for no reason. His reply was "whatever, good!" and the last thing I said was "this one's on you." Because you sir are the only reason that whole thing went south, not me. I'm the most reasonable person I don't think I've ever left a negative review of a business in my entire life but I was is disbelief at the attitude from this guy the moment he saw me standing there. I'm not one of your kids or employees you just bark at because you're in a bad mood so you decide to take it out on me. It's safe to say I'll never return to this place again and I've literally been going here for as long as I can remember. What a weird unwarranted interaction from this man and whatever is going on in your life to cause you to speak to people so dismissive and aggressively for no reason at all, well I hope it gets better. And while I'm at it, I never complained about the last wheel I brought that your guys damaged so badly I had to bring it elsewhere to get dismounted, repair the rim, and mounted again. But now I'll add that one here as well. Very unprofessionally run business is all I can say.

Purchased another set of tires last year and just got a screw in one. Was able to take advantage…read moreof their free repair service! I figured I'd update my review because the purchase of the newest tires and this service visit were both good. It's invaluable to have free repairs and the other perks of buying from Dunn. Unless I find a killer deal elsewhere this will continue to be my go to tire shop.

Back at the beginning of December I went in to get a seasonal tire changeover. My appointment was…read moreat 4pm and I didn't get out until 6:15pm or so. Annoying but I understand they're busy at the end of the day when folks get out of work to take their car there. After leaving and driving all of 5 miles (and picking up my mom to go to a concert), my rear driver tire was flat. Pulled over and changed the tire. Already I planned on returning the next morning for a refund or some sort of compensation. At this point it was too late to go to the concert (also due to the fact that the appointment took over 2hrs) so we decide to go get dinner in east aurora. Hesitantly, I get on the 400 and after about 30 seconds of driving on the thruway, second flat tire, this time it was my rear passenger tire. Called roadside assistance and waited 2hrs on the side of the 400 at night in December. When roadside arrived, I realized my front passenger tire was also flat. Roadside took us back to the Union rd Dunn Tire location. Thank god the first tire went on a 30mph road and the second and third tires went while speeding up, not when I was at full speed. If I had been well on the thruway doing 70 and both tires went at once? Myself and my mother could have been seriously hurt or worse. The tires, upon closer inspection, were not attached to the wheels properly so when I turned my vehicle they started to slip off. Unbelievable negligence. I went in there the next morning and had the manager look at my car. He took it in and redid all of the tires as well as replaced the two rear tires. His explanation was that the valve stems were not replaced properly, which frankly I think is bullshit and I guess a better sounding excuse than "yeah my employee didn't properly install tires at a shop called dunn TIRE". He was apologetic and offered a full refund. I don't remember his name but he was good. Whoever worked on my vehicle should never touch one again, and after escalating this with a DM via email, I eventually stopped hearing back. I can't stress enough how much worse this could have been. Maybe this place shouldn't hire a bunch of 20 something year olds that skipped steps in their job bc they wanted to leave on time on a Friday night. Do not go to this location. It was my first time after only going to the McKinley pkwy location prior. Absolutely do not let those people do anything to your car.

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

Great place for all of your auto needs!!!! They take care of tires at the fraction of the price…read moreyou can get them anywhere else!!!! Friendly workers too Quality tires too highly recommended

First time customer, and I asked about getting a used tire (not exactly a big-time purchase)…read more But Joe treated me very well. He worked with us to get a used tire on the rim, balanced, and ready to go. He got the tire out of the car, and when it was done, he put a bag over it and placed it back in the car. Especially noteworthy was the initiative that he exercised in giving us the tire for free, only asking that we come back and purchase tires from them in the future. I appreciated the kindness and I will be back to purchase tires in the near future. As I said, wonderful initiative to build customer relationships without depending on manufacturer discounts. Great people and great service!

Great people - easy to work with. Knowledgeable. Quoted me hundreds of dollars less than one of the…read morebig franchises. Very fast work and great service. 10/10 recommend!!!!

Go anywhere else. I recommend Big D tire around the corner from this location…read more Had an absolutely horrid experience where I had to wait just under 2 hrs for a simple tire change. I was charged and discovered the tire hadn't never been changed. The nail was still in the tire! Took it back. The person I spoke to didn't seem surprised and didn't even ask to see it. They knew. I was asked if I wanted my money back plus a new tire. I turned it down. I no longer trust them. Took my car to Big D tire around the corner. Had the tire replaced in 15 minutes for 40$ less

Good service happy techs clean bathroom honest service coffee waiting room comfortable chairsread more

This place is top notch!!! Easy to get an appointment, really fast service. The employees and…read moremechanics are knowledgeable and professional. AMAZING CUSTOMER SERVICE!!! The bend over backward to please you. I wish I could give them 10 stars. Highly recommend!!!

Always friendly and very honest mechanics. Also does a through job. I take my car there for all…read moremaintenance issues.

Amazing service, had a nail in my tire and when all other places wanted me to buy 4 new tires Tread…read morewas honest and able to fix one. All my other tires are in great condition! Thank you for being honest, we need more businesses like this!

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

Always honest, great service. Happy to have these guys working on my vehicles anytime of year…read more You'll get the best diagnosis at Daves no question

I've been coming here for years and the work is always great and the owner is very honest and…read morereliable!

My family has been buying Cooper tires from Reid's for years. Solid prices and no BS. They also…read moredo free repairs. No appointments can be a tad annoying during the busy winter season but most of the time you can stop in and they fix your tire(s) or sell you replacements instantly. I would simply give them a call before you plan on stopping over to see how busy it is. I went in today because my tire was slowly leaking air. They grabbed my keys and fixed the rim & tire in less than five minutes. Customer service doesn't get better than that. Be sure to tip the person who works on your car.

Called here today because I literally just needed to buy a new tire and have it installed. Some…read moreguy answered the phone and just says "hi", so I say hello back to him. In a rushed and kind of sarcastic manner he said "well, what do you want?" I said, "I need to buy a new tire please." The guy said, "ok!?" in a very condescending tone. I was too surprised to say anything further and he goes "are you kidding me??" and hangs up. The point of my story is this. It's 2025 and there are a lot of options. If you unnecessarily talk to me like I'm a jerk, then I'm not going to do business with you. In fact, I can, will, and did do business with your competitor instead. Congratulations Reid's, you played yourselves!