It's always fast here. When I wfh I'm able to get my oil done on my hour lunch and head back home…read morewith time to spare. The people are always super nice and very transparent. They make sure you are informed about what they're doing every step of the way. They will also let you know if your car is due for other services which I find helpful. You do not have to say yes and I never feel pressured to. I definitely recommend coming here if you want to get this done fast and well. They will see me here again when I need my next oil change.

Terrible store manager got two interviews. Waited a week after I was told they'd contact me. They…read morenever did and I went into the store to inquire and was trespassed. What kind of hiring business does this?

Great location. Car is always clean The interior service employees are very friendly and…read morehelpful.

Every time I get my car washed from the detail shop it is always finished horribly. I always have…read moreto ask for a rag to re clean my car since they never do. There is always dust or something left that I have to wipe and most of the time they have to vacuum again (it's really not that dirty but we do our cars when we want a thorough cleaning). I've gone to the Lancaster location (which is a farther distance) and had AMAZING experiences. I will never be returning to west senecas detail.

i went to three different valvolines, and two other oil change places, all of which wouldn't touch…read morethe wing nut that was installed on my truck from another mechanic. Rob not only changed the oil, but fixed a couple other things on the truck as well. the entire staff here is shockingly friendly, and work as a team flawlessly, all at a great price at the end. i'd highly recommend making the trip out to this specific location if you're looking for a quick, value-oriented, and friendly experience. i'd also recommend valvoline to send any of their managers here to shadow how well these guys work together. 6 out of 5, worth the trip.

Recently I needed oil put in my Mini Cooper, but didn't want an…read moreoil change because I'd one scheduled next day at dealer. I asked them if they could just put in a quart to tide me over as the warning light was on. This was late on a Saturday afternoon. The entire staff was so helpful, I pulled in and was taken care of within immediately. They guys were absolutely great. Highly recommend.

Had my car inspection yesterday 10/1/2025. Price great, 2025 car so fast service. Owners, womans…read morebathroom out of order. Told to use mens room. Door needs repair, hard to enter. Open box of toilet paper on dirty floor, no paper in despensers; which I filled. Courtesy, a smile and cleanliness a MUST.

I will never give Pep Boys another dollar. Horrible experience with getting my 2025 SUV its annual…read moreinspection.

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care

Took my wife's car to this location for an oil change. When I got home I noticed the car was…read moreleaking from the drain plug. I took it back the next day and they did another oil change. The next morning the oil leak was even worse!!! Took it back again and they said they could put a permanent plug in,but the old oil would need to be sucked out next oil change. I chose to have them put a new plug and washer in and replace the oil. The car still has a small leak. I have to put a pan under it to park it in my driveway. I have a few bad stains in the driveway from the previous leaks. I will never go back to this location again!!!!

Went there once a while back, all they needed to do was a pretty routine oil change. When it was…read moredone and they had me start my vehicle....they quickly yelled for me to shut it off. They had forgot the basic step of putting new oil in. All they did was laugh about it. Will never go back there and I have heard similar stories from others who went there. Would give zero stars if that was an option

I have just recently started coming into Monro over the past year, since I started dealing with…read moreHertz rental fleet through their uber program, since I drive uber. I have to say, everyone is super friendly and helpful there! The location manager Dustina always goes above and beyond to help me with the long drawn out process getting the Hertz fleet of uber rentals approved for the work needed to be done!! She tries to make my visits as smooth and as painless as possible! She is always so pleasant and friendly and patient and I really do enjoy talking to her while I am there. The technicians, Kelly and Shawn, at the West Seneca location, that have both worked on these rentals, are really hard working and do an outstanding job making these car safe for me, my passengers, and my children, which I really do appreciate! I just want to say, thank you!! I really do appreciate you all!!

I drive every night. I need my vehicle to be in good working condition. As I was doing my thing…read morelast night, the brakes got super weird. Very spongy with very little stopping power. I was concerned however thought that I could finish because the brake light had not been activated. Just some background. Today/last night is/was Sunday. The absolute worst day to need something done on a vehicle. My Jeep had been making some oddball noises - I wasn't attempting to blow these noises off - but I have my other Jeep going in for some work and new tires in a few days. I just wanted to spread out my cash disbursement. That was not to be. Brake light came on and vehicle was really keen on not stopping. I slow-motored home and switched out vehicles. My husband called around and found that Munro was indeed open and could do work today. Cautiously creeped there around 11am. Jeep was done by 1.15. New rear rotors, calipers and brakes. All for $780.00. Price wise - I don't know whether it's expensive or not - I do know that my ride is now safe to drive. I thank them for that.

Dons auto is an honest decent place to bring your automobile for repair or work! My son took his…read morecar here and they took care of it promptly at a great price

I was visiting my cousin in Buffalo (I'm from Massachusetts) and after leaving the botanical…read moregardens my car broke down. I called AAA and we were towed to Don's. At the time I knew nothing about this business. I ended up being very pleased. They fixed my car within 24 hours, they were pleasant and informative. I feel the price was fair. I am happy to recommend them to others, although hopefully you won't be broken down so far from home!!!

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

Great place for all of your auto needs!!!! They take care of tires at the fraction of the price…read moreyou can get them anywhere else!!!! Friendly workers too Quality tires too highly recommended

Really great service! I have a FedEx contract and they were able to help me get the trucks fixed at…read morea reasonable rate. Everyone is super nice and professional. I would come here for all my transmission needs. Thank you

The entire team at Continental was absolutely amazing! Knowledge, kind, courteous and crazy fast…read morewith a full transmission replacement done in LESS THAN 24 hours! 1000% recommend them for all of your transmission needs!