We're from Alabama and was in an emergency situation needing a tire fixed to get home. These guys…read morewent above and beyond to help us get back on the road. Most places we went to it was close to closing time and would not help us. Awesome staff!! Thanks so much!!

I went to mr tire to get a cataletic converter and exhaust manifold gasket installed i left my car…read morethere came nack when they called and said it was do e i then handed gary 1500$ and he gave me change because it was 1446$ and he handed me a nice folded up peice of paper and said it was the recipt i went home next morning check engine light comes on when i start the cAr i take it to kia they run the codes something they did broke the o2sensors and something about cold idle start that has to do with. The cataletic converter so i call him he twlls me bring it in i do he runs the codes himself tells me has nothing to do with what he did and it would cost me 300$ each to do the o2 sensors by this time im mad i go home and call corporate to file a complaint they have no record of me being serviced no paper trail they said no work order was entered so we involve the district manager by this time ive realized ive been conned gary pocketed my money and didnt fix my car dm said he watch cams said did not see me pay cash interesting im a fat woman and i paid cash and counted it out at the register the. He says first his dude said id never been there then that i came in got a quote brought car wasnt what i needed so he told me i needed something else and refused said only 2 calls recorded i have ss of 4 including the one where he called me to pick up my car so now my cars in worse shape then it was and it Aputtera whe. I try to drive it and i cant afford to fix it and the recipt you ask that i trusted them? It was a fake eastamete for 799$ worth of misc work no clue i didnt pay that i paid the 1446$ i believe its a whole shop scam after things ive been told and i doubt the dm looked into it because he would have seen me give the cash and he would have seen my number 4 not 2 times so i believe hes a part of it. Dont go there dont trust them stay far away or you will be conned to snd be out of luck like me

Jason the Manager was very helpful with my son's sad car which I paid for. My son's friend did some…read morecrazy creative work on his car. He bypassed the back brakes and front the brakes were barely functioning. Jason had his people put it back to factory spec. Dad......

I needed an oil change while in Ohio for a family event and two other places said they could not…read moreaccommodate me. Not only did these guys take care of me, but they went above and beyond. Thank you

Took care of a flat tire my wife had this morning. Appreciate the professionalism and quick…read moreservice. Will definitely use and recommend in the future.

Very disappointed with my experience…read more I brought my car in for a routine oil change and tire rotation. The oil was changed and the tires were rotated, but shortly afterward the right front started shaking badly while driving. I took the car back and was told that one of the wheel studs was bad. I was charged to have the stud replaced, but the shaking was still there. I returned again and was told the tires were balanced. After that, the car still shook. At that point I took the vehicle to another repair shop on Massillon Road in Springfield. They inspected the tire and discovered that there was water inside it. What I don't understand is how this wasn't discovered here. The problem started immediately after the tires were rotated, I brought the car back more than once specifically because of the shaking, and the tires were supposedly balanced. I would think that during a proper inspection and balancing of that wheel, something this unusual should have raised a red flag. Instead, I paid for another repair, made multiple trips back, and still left with the exact problem I came back to have corrected. Another shop was ultimately able to find the issue. Based on my experience, I have very little confidence in the tire work or troubleshooting that was done here.

Horrible customer service especially Corey Ison who needs to be not in customer management service…read moreas he doesn't understand how to communicate simple customer needs and just argues instead of spending time to help customers.

Solid place to get your oil changed. They did find another issue with my car and fixed it within…read moreone day. They also gave me a free loaner car. I would recommend this place.

Tire Source is a great and reliable place to get fast and friendly service. I recently had a flat…read moretire after getting off work and was heading out on the road for a work trip that night and needed a tire quickly. I immediately called Tire Source that morning, was able to get my vehicle in within the hour and they had a new tire for me that afternoon. Burke and Tony were both super helpful, and were even able to outline some other problems with my engine that they quoted work for. I shopped around for prices, and Tire Source was definitely the best priced and most reliable in the area, and worked with me on the price as that's something that I struggle with. I got my vehicle in after I returned and Tony updated me frequently with progress on my car, and had it done before they said they would. If you have any issues at all with your vehicle, Tire Source should always be your first choice.

The results of a simple oil change and tire rotation. Was told that they would make it right by the…read morestore manager....They tried to screw us over... told us nothing but a bunch of lies...My wives Ranger was totaled. I would highly recommend that you find another shop to take your vehicle to.

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

Very disappointed with my first experience at Van's. I went in for an oil change and alignment and…read morewas presented with over $4,000 in recommended repairs. I authorized $1,600 in work described as safety-related, then got a second opinion and was told some of the recommended repairs were not even needed at that time. Everyone was friendly, but the conflicting recommendations left me uncomfortable. I won't be returning and would strongly recommend getting a second opinion before approving costly repairs. After my experience, I'm honestly surprised to see so many nearly 5-star reviews.

Shout out to the 3 service guys at Summit Mall Goodyear! An efficient group of workers help me on…read morethe spot, during one of the COLDEST evenings in January. When I arrived with an unexpectant tire blowout, they immediately jumped in with concern, took charge, and literally had me in/out in minutes - it was appreciated!! Thank you

I just want to say thank you to this staff at this Goodyear.... Ryan and Matt went above and beyond…read moreto ensure I received the best service possible. I had a current issue with my car with a leaking issue and after further investigation found out I had several things going on and they addressed each issue and ensured before giving me back my vehicle everything was addressed and then some. My vehicle is running smoothly and I appreciate the time and effort they put in.

If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!