I took my car in just to get it checked and I left with repairs that added up to $400 and a car…read morethat now has 3 different new noises than it did not have before I took it in to this shop. My breaks squeak oddly like a squeaky dog toy and my wheel sometimes makes a weird clank now when I turn it. My car now makes multiple rattle noises even when I just drive straight and slow. I was serviced on June 24th 2026 by a short skinny man with short black hair, glasses and tattoos.

I was amazed at the friendly staff who speedily helped me solve a difficult tire mounting problem I…read morehad without having an appointment or the need to buy one of their tires. Within about 15 minutes I was out of there with a big smile on my face because they did in a few moments what I tried doing without success for over an hour. Keep up the great work Garro Guys!!!

If I am ever in a pinch and near here, this is the first place I will go every time…read more The guys here are always so helpful, and when I've had two popped tires (different times but the same problem) they got me in and out in time to get right back to work no problem. Both times I thought the service was reasonably priced, and happily will go back again for scheduled car maintenance instead of just emergency repairs!

Started going to them shortly after they opened, great prices and great service, go in July if you…read morewant new Yokohamas, buy 3 get one free.

I needed immediate assistance with my tire losing pressure quickly. They were able to get me in…read moresame day and diagnose the issue within an hour of me arriving. Turns out I had a nail in my tire. They patched it up and gave me advice on how to handle it moving forward. The staff were kind and believe I got great value for the service.

I stopped here twice recently. The first time I was told that the lady at the counter was very busy…read moreand I would have to come back another time. The second time I arrived, I was told that they only do certain jobs on cars at certain times of the year! If you can believe this! I suggested that no matter what a mechanic was doing, they were being paid by the hour, and she said it was the owners decision that they can only do certain types of work certain times of the year Coming from a family of mechanics, you could've knocked me over with a feather. This is insane. Not recommended. They will never get one penny of my money. Is there anything less than one star?

Horrible customer service especially Corey Ison who needs to be not in customer management service…read moreas he doesn't understand how to communicate simple customer needs and just argues instead of spending time to help customers.

Solid place to get your oil changed. They did find another issue with my car and fixed it within…read moreone day. They also gave me a free loaner car. I would recommend this place.

Came here to get my brakes serviced because I was having issues, but I was turned away after they…read moresimply "cleaned my brakes" and told me I was good to go. Fast forward three months, and my brakes are now completely worn out and need to be replaced. They also somehow missed a nail in my tire, even though I'd been having to constantly top it off because it was losing air. I trusted that my car had been properly inspected when I brought it in, so it's extremely frustrating to find out that both issues were overlooked. I definitely would not recommend coming here if you're looking for a thorough inspection or diagnosis.

We use Steve's consistently and they are thorough, fair on the price and highly accommodating. I…read morewould recommend them to anyone looking for service.

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

Very disappointed with my first experience at Van's. I went in for an oil change and alignment and…read morewas presented with over $4,000 in recommended repairs. I authorized $1,600 in work described as safety-related, then got a second opinion and was told some of the recommended repairs were not even needed at that time. Everyone was friendly, but the conflicting recommendations left me uncomfortable. I won't be returning and would strongly recommend getting a second opinion before approving costly repairs. After my experience, I'm honestly surprised to see so many nearly 5-star reviews.

I stopped at the valvoline in Cuyahoga falls to get my oil changed and about 15 mins later 5 lights…read morewere on. I swung by here and everyone headed to my car to help! Within 2 mins I was fixed up and ready to go. Not one comment about we didn't do this not our fault but truly gentlemen willing and able to help however they could! Highly recommend!

Edit: 8/16/24 - I emailed Valvoline customer service as they requested on 8/4/24 and again on…read more8/12/24 and never received a response - either time. Why respond to this post if you genuinely don't care about your customers? To make it worse? I'll update if they do respond. We drove up from Florida to visit family - as we do several times a year - and realized it was time for an oil change. We chose this location based on ratings and proximity to where our family reside. Huge mistake! While we were in line, we noticed a pregnant female extremely upset because the tech caused "$7,000 in damage to her car" and the store refused to make it right. They were telling her to leave the store because she was causing a scene - that should have been the red flag we needed. But it wasn't my business and I don't know the entire story. We paid for full syn oil change + tire rotation, and asked them to air up the tires in our brand new 2024 Subaru to which they agreed. I noticed while they were rotating the tires in our AWD vehicle that they did not do so in diagonal pattern as is the correct way. I pointed it out and the lead guy on site. Manager? Said "that's how we always do it." So instead of apologizing, or better yet, knowing how to properly perform a service they charge $30 for, he profers a lame excuse. They did agree to correct their mistake. How many unsuspecting vehicle owners have they done this to if it's how they always do it? This can lead to blowouts and unexpected accidents in the future!! So I get in the car because "it's all done," and I asked if they filled the tires with air as we had one that was very low. He tells me yes and that the fluids were topped off, tires were rotated and oil was changed. I turned the car on and the tire sensor was still on indicating it wasn't done. He says "they must have forgotten." So they finally air up the tires, I pay $112 and head on my way. I get home and pop the hood and notice they didn't top off ANY of the fluids, not only that but all of my after market metal valve stem covers were missing. We had to buy new fluids to top them off and just purchased new stem covers on Amazon. Highly disappointed in unprofessionalism, dishonesty and severe lack of customer service. I'd love to speak to the owner should they be interested in reaching out for more info.

Have been going here for almost 20 years. Always friendly and competitive pricing on most services…read more Nice extras like shuttle service and loaner cars.

This place is a rip off i went in for and oil change he told me the price and I changed my mind and…read moredecided to go some where else unaware that the mechanic they had working their at the time was shady he went under my hood and messed up my reverse i had to put a rock up under my car to keep my car from rolling out of my drive way I called the shop spoke with the manager and he said please dont sue me he said his mechanic didnt do it he review the the tape and seen the mechanic going under my hood so told him if they fixed it I would not proceed further they fix it but my car has not ran the same every since I dont trust shops any more and I believe they take avange of people especially women and older people so please pay attention because some one could have gotten seriously hurt because of what that mechanic did!