Took care of a flat tire my wife had this morning. Appreciate the professionalism and quick service. Will definitely use and recommend in the future. read more

Very disappointed with my experience. I brought my car in for a routine oil change and tire rotation. The oil was changed and the tires were rotated, but shortly afterward the right front started shaking badly while driving. I took the car back and was told that one of the wheel studs was bad. I was charged to have the stud replaced, but the shaking was still there. I returned again and was told the tires were balanced. After that, the car still shook. At that point I took the vehicle to another repair shop on Massillon Road in Springfield. They inspected the tire and discovered that there was water inside it. What I don't understand is how this wasn't discovered here. The problem started immediately after the tires were rotated, I brought the car back more than once specifically because of the shaking, and the tires were supposedly balanced. I would think that during a proper inspection and balancing of that wheel, something this unusual should have raised a red flag. Instead, I paid for another repair, made multiple trips back, and still left with the exact problem I came back to have corrected. Another shop was ultimately able to find the issue. Based on my experience, I have very little confidence in the tire work or troubleshooting that was done here. read more

Good for tires but I didn't have good luck having them do any extensive mechanical work. They replaced parts for me but my vehicle began making noise within a week. They claimed it was the brand new parts that went bad (maybe it was, can't prove one way or the other) but after having them replace them a second time I had to turn around and take it back because it was falling apart as soon as I left the shop. They finally got it after try three thank god because customer communication was deteriorating. They also have a strange habit of either not remembering a customer who has been in three times due to mistakes or making a point of pretending to not remember them. Overall a very weird experience and I won't be back. read more

I have been getting my vehicles serviced here for many years. They have always done good work and have very reasonable prices. I would highly recommend them. read more

the fact that the guy hopped in my truck like it was a nascar flooring it arpund the parking lot was enough for me then this crackhead started revving my truck in the garage. And when askling about it at the desk the guy doesn't care and just keeps making excuses. If you care about your shit this isn't the place read more

They saved me again today!! I had an engine replaced at my dealership and they didn't put the radiator hose on correctly and it blew. The guys got me in right away and fixed it. Within 15 minutes I was back on the road! Thank you for taking me in on short notice. Very knowledgeable and professional! Go see Ross at State Street Tire in Barberto! read more

I drive from Stow because State Street Tire is the best! Fast, friendly and extremely knowledgeable. Dominic, Dywane and Luke are the absolute best! read more

State Street Tire is the best, I had an issue with my vehicle and instead of them having me come back in they sent a tech out to my home and fixed the problem within a few minutes! I have never had an issue with them, quality work and in good timing! Every one of the guys that work there seem to be very intelligent and know exactly what they are doing! State Street Tire is worth drive every time! read more

Always great service and fair prices, they are honest and do exceptional work. We have never had a issue with them or their service.

If I could give zero stars, I would. I have filed the following complaint with the BBB and plan to pursue the issue in court. I would advise ANYONE thinking about having their car repaired at this shop to go somewhere else. These individuals DO NOT take accountability for their mistakes and have zero customer service skills. You have been warned. I can also guarantee that the owner of the shop will respond to my review and argue. Read below. On January 11th 2024, my son's Pontiac G6 broke down- it would not start. We had the car towed to State Street Tire that evening. On January 12th in the AM, I spoke with State Street Tire and let them know that the car was towed there and would not start. On January 13th, State Street Tire called me to tell me that the issue was the starter and it would need repaired. State Street Tire performed this repair on January 13th 2024. I paid for the part and labor in the amount of $447.97 and the car was picked up that same day. The following day January 14th, the car would not start again. On January 15th, I called State Street Tire and asked if they could tow the car back to their shop. I spoke with Justin and he informed me that they do not have towing service. He told me to try jumping the car first to see if the battery was dead. After I hung up with Justin, my son did attempt to jump the car as suggested by Justin, it started but then died shortly thereafter. We then had the car re-diagnosed at an alternate shop- Mike's Muffler in Barberton. Upon diagnosis, that shop identified that the reason the car would not stay running was due to the starter being improperly installed. The owner of that shop took photographs of the wrongly installed starter and told me that because the starter was incorrectly installed, that the wires had been damaged. We had to pay another $329 to have the damaged wires repaired. We proceeded to have the other shop perform the necessary repairs. On Feb 1st 2024, I presented the photos and write up from the other shop regarding the improper installation of the starter performed by Dom at State Street Tire to Justin. I was met with complete resistance from Justin as he refused to take any accountability for their tech's mistake. I even had the owner of the other shop on speaker phone, who talked with Justin about what needed repaired. State Street Tire refused to refund my money and refused to resolve the issue. All I am asking for is my money back for a service that was not done correctly and that resulted in me paying additional money to fix. read more

I wanted to wait a while before I wrote a review, because I wanted a fair interpretation of their workmanship. I moved back to Ohio March 2019 while transitioning from active duty Air Force to Reserves. I am an aircraft mechanic by trade (A&P certified) and know a fair amount regarding vehicle maintenance. I purchased a Rough Country lift kit with the intention of installing it myself, but once I moved back to Ohio I no longer had access to a vehicle lift. So I did my research, and came to the conclusion that this shop was the closest qualified shop with good reviews to do the job; obviously from my rating I was wrong. The lift was installed Sept 2019. I have never installed a lift, but I have done enough maintenance on vehicles to where I'm confident I could have done a better job than them. There are idiot-proof installation instructions and videos on RC's website. The end product which was handed over to me upon pickup was a disgrace to maintainers everywhere; the very reason shop mechanics are thought of as shady people. During the installation of the lift Tony called to let me know it would be longer than expected because they were "having trouble with the front end". Now I know why, and soon, so will you. If you are not mechanically inclined, allow me to explain the photos I have attached. If at first glance everything in the photo of the sway bar link seems fine, then take a closer look at the orientation of the brackets and how much of a bind there is on the bushings. Maintenance 101, if it's difficult to put together, reassess your approach because you're likely not doing something correctly. Had they simply looked at the directions they would have realized they were upside down and on the wrong side. But they were too proud. Tony boasted of how they installed $10K+ lift kits all the time. Then would later look at me and tell me mine was a bottom of the barrel lift and of inferior quality. CustomerService 101, don't be a dick to your customers. I'd be embarrassed of how badly you screwed up such a straight forward installation after bragging of how you installed top of the line lifts for other people. I wouldn't trust you with it. What's even worse is when I pointed it out to him, he told me they did that to "create more clearance for me", and it wasn't until after I called out bullshit on him that he finally admitted he had lied to a customer. Another photo shows just how cocked the strut sleeve is; that's simply from carelessness to ensure it was straight while installing. That's on me I suppose because I didn't notice that until a month later when the rubbing really became noticeable. I didn't take it back to them because honestly I didn't trust them not to screw something else up. Another photo shows the upper rear control arm bushing; it's nonexistent on the inboard side. It is possible this bushing was improperly pressed before installation, but any good shop would have noticed this and would have swapped it out for a good one. I made them fix the sway bar link, but after dealing with them for three weeks I didn't not want to see their faces again, so I fixed the other issues myself. RC's lift has been more than satisfactory since all mistakes were fixed. Also something that is noteworthy; I spent over $100 in fuel traveling back and forth between Discount Tire and State Street Tire trying to resolve a misalignment issue. SST was pawning the misalignment off on radial pull, saying one of the tires was bad. Discount Tire tested and ruled out radial pull, three times. SST dismissed the test and "assured me" it was radial pull after each test. I took the truck to Christian Brothers Automotive to get an objective opinion. CBA determined it was likely a combination of the two. It was radial pull, however, DT was unable to pinpoint a bad tire due to the truck not being aligned properly. I tried confronting Tony about it, but Tony dismissed it again; I was too tired to argue. Personally, I don't even think they deserve a 2-Star rating, so I sure as hell don't understand how they maintain a 4.4-Star. J.L Clarke read more

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I have used to State Street Tire on multiple occasions for service. I don't typically write business reviews, but I felt I should take a moment to share my experiences with others. My hope in sharing, is that policies are addressed for future customers. I had the tires rotated on my vehicle. While washing my car a few days later, I noticed I was missing 2 lugs nuts on the front passenger side of my car and 2 other lugs were only finger tight! I called and they said they recommend every customer return the following day to have lugs double checked. I realize this is their policy, but it seems unreasonable to expect a customer to make a second trip to ensure what could be done correctly at the initial service. It wouldn't have taken much more for the wheel to fall off of my car. On another occasion, I dropped my car off for a brake inspection. I was told that my brakes and rotors needed to be replaced immediately. They indicated "the brake pads had less than a 'week on them' and the rotors were worn beyond spec". I decided to look into doing the job myself and upon a digital caliper inspection, I realized the brake rotors were still well within spec & the installed pads were quite thick. I ordered new OE pads only to realize the pads on the car were almost as thick as the pads! On one last occasion, I dropped the car off for an oil change during the dead of winter because I didn't want to do it myself like I usually would. Things seemed fine on this occasion until I decided to do an oil change myself yesterday. Keep in mind, I've completed about 20 oil changes while owning the vehicle and I'm very aware of the procedures. Upon getting under the car, I realized only 5 of the 7 bolts holding the skid plate were able to be removed. The bolts would just spin, but not remove. I had a mechanic friend take a look at it and he wasn't able to remove the skid plate either. I decided to cut an additional hole in the plastic skid plate to access the oil filter - easy enough. Then I tried to remove the oil drain bolt. I'm a pretty strong guy and was not able to remove it until I had to hit it the wrench about 8 times with a claw hammer - and of course they didn't use a crush washer when they serviced the vehicle. Next I got up to the element-style oil filter and the drain bolt was absolutely frozen. We tried to remove the bolt for a good 5 minutes and even with 10" of leverage added, we still were never able to break the aluminum drain bolt free. I will need to buy a new oil filter assembly to complete future oil changes. In short, it would appear that the shops' technicians are using impact air tools and severely over-tightening bolts. The skid plate, the oil drain bolt itself and also to the oil filter drain plug. I have always enjoyed doing 15 minute oil changes on my vehicle as it provides an opportunity to inspect the underside of the vehicle. I will definitely be doing my own oil changes moving forward and I will rotate my own tires. I don't want to leave a critical review, without saying at least something good about State Street Tire. There front facing staff has always seemed friendly and professional and I have zero issue with their professionalism, I am more concerned about the heavy handed questionable work and the practice of suggesting work needs to be done that clearly DOES NOT need to be done. I hope this message is helpful with staffing of the technicians in the future. Honesty and good work goes a long way. read more

Originally chose this place because it's down the street from my house, but definitely coming back here in the future. Nice people, nice waiting area, but you aren't in there for long. read more

I had my 2006 Chevrolet equinox Ls for two front tires and alignment the bad boy is back to going down the road the way it was when it was new so where do you go when you want it right you go to state street tire thank you steve. read more

This place is absolutely fabulous. The service was AWESOME!!!! They were able to find the problem with a tire that no one else could find are satisfactorily repaired the tire. I would highly recommend them. read more

I'm from Cincinnati, had early morning business near State Street Tire and had a slow leak in one of my car tires. I arrived a little before 8:00 am and was on the road by 8:10. What great customer service. Highly recommended!!!!!! read more