Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

I recently moved here from California and shortly after arriving my AC went out, which is the last…read morething you want to deal with in this heat. I brought my car into Brakes Plus and was greeted by Mark, who was very welcoming and professional from the start. Originally I was quoted for one issue, but after taking a deeper look they found out the problem was actually bigger and that the compressor needed to be replaced. Even though it turned out to be a larger repair than expected, the team did a great job explaining everything clearly and keeping me informed. When I came back to pick up my car, Mark happened to be out of the office, but David stepped in and took great care of me. Both of them were exceptional and made sure the whole process went smoothly. The communication throughout the entire experience was excellent, and the mechanics clearly knew what they were doing. My AC is now blowing colder than it ever has before and the car feels great. Big shout out to David and Mark for going above and beyond to make sure I was taken care of. I'll definitely be coming back here in the future.

Mark and Dave were awesome! They were very knowledgeable and helpful. They were able to fix my…read moreson's car for less than their competitors. I will be sending business your way! Thx fellas.

how did Nashville Firestone Scott manager at Firestone located off of Road in surprise Arizona…read morewas very accommodating and regards to having a alignment a break dust shield had been bent in the process of doing a front and alignment and it ended up gouging my rotor, so all I was asking for was a refund on the front charge which accommodating me for that refund.

I had been a loyal customer of Firestone since moving to AZ in 2018. Brakes, alignments, rotations,…read moreoil changes, AC replacement; my wife and I would take our cars to Firestone and up until recently we always had good experiences. They're usually quick and affordable, however, this instance took 12 days to replace a coolant housing. --On 04/23 I brought my car in at 5:13PM when the temp coolant housing cracked and leaked coolant, overheating the engine. Firestone let me know that they would get to it in the morning, Saturday. Service writer was Jordan. He called an hour later letting me know it would be $50 to even look at it. --On 04/24 they called me letting me know they will order the parts and will receive them Saturday morning to complete by Saturday. Technician was Marcus. Quote was $749 for the housing and then $129 to flush the coolant fluid. --On 04/25 they called me letting me know they received the housing, but was missing a part. They'll order from Kia Monday, receive Tuesday to complete the job. --On 04/28/26 they called letting me know they were still waiting on a part, it'll be in tomorrow. --On 04/29/26 I called, they were still waiting on the part, should be in tomorrow. --On 04/30/26 I called, still waiting on the part, should be in tomorrow. --On 05/01/26 I called, they said they were still waiting on the part. I went up to Firestone to get some things in my car I needed. They again said now they were waiting on a gasket. A manager would call me in the morning. --On 05/02/26 I went up to Firestone around 10am, spoke with Scott (store manager) who told me the engine cover was put on a workbench and "grew legs and walked away", the assumption being another tech threw it away. Scott offered 10% off the bill to cover "a day or two of a rental" and a complimentary service check should I return, stating the part would be in Monday and I could get my car back and he would call me. --On 05/04/26 I called in the evening, service told me "looks like we are still waiting on a part"... I reiterated that Scott said it would be in and the service tech said "yes, we will get the part tomorrow, Scott said if you called to let you know you'll have your car tomorrow" At this point, due to the mistake on Firestone's part, I don't feel like I should be responsible to eat the cost of finding other transportation. --On 05/05/26 I received the call that my car was ready. I picked up my car at 4:40pm. The bill shows nothing about the part they thew away, but it does show having received the gasket Thursday. Reflected in the bill is simply a 10% military service discount (amounting to $106). --On 05/05 and 05/06 I attempted to call Scott. Since picking up my car, the EPB sensor has been tripped and my parking brake, auto hold, and cruise control functions do not work. --On 05/07 I spoke with Scott, who felt the $106 to cover the cost of a day of rental and Uber up to Firestone and complimentary LOF (Lube, Oil, Filter) service was sufficient. He offered to fix the EPB sensor but my trust is non-existent at this point. My total bill came to $1,098, after the "military discount". Which was still higher than the original quoted amount, even factoring in the tax. Take from this experience what you will. I try to be thorough when it comes to negative reviews. I understand things happen. Having a part come in without all the components once is understandable for a single day delay, but an additional component is unlikely. The clean photo attached shows the engine cover they replaced, which is probably as big as my torso. Throwing out the cover to my engine is just negligence, causing a several day delay in returning my car to me with very little compensation (if any, based on the "discount" versus original quote). There are plenty of other places in Surprise to take your car, and unfortunately, I won't be using Firestone again. Photos attached: coolant leak, completed job (with replaced engine cover), and new warning lights my car currently has, along with line items on the bill and the total amount.

Stopped in for a brake job and Marty at the counter was very helpful. Explained everything to me…read morethoroughly and answered all my questions! Definitely coming back if my car ever needs anything.

My battery died in a parking lot . I waited 3 hours for the battery service to get to me and jump…read morethe car and confirm i needed a new battery. I was literally 500 feet away and called at 4:30 PM. Alfredo answered I explained what I needed and could they help? Yes bring it right over. I was out the door, new battery installed before 5 PM. He didn't try to upsell me, convince me to sign up for anything. They just changed my battery. I will go back, I will go to this location.

I had a low tire and no appointment. They got me in and fixed the flat and changed my tires to…read morenitrogen. It took an hour and a half. Very friendly service.

The service was great quick and very much needed . Great…read moreservice and didn't feel pressured I think the price we paid was fair

Our 2017 Jeep Wrangler (130k miles) overheated and was towed to Greulich's in Surprise. They…read moreclaimed they performed a block test, said the engine failed, and quoted us $11,000 for a new engine. We didn't trust the diagnosis and had the Jeep towed home. After some research, we replaced the thermostat ourselves -- the same part Greulich's replaced just six months earlier -- and the Jeep no longer overheats. Either this was a massive misdiagnosis or an attempt to sell an unnecessary engine replacement. Get a second opinion on any repair Greulich's recommends.

Recharged my AC system and made sure it runs really well. It is now ice cold compared to the room…read moretemp air being blown now. It's safe to say I wouldn't be able to drive in this heat without this repair.

My vehicle was brought into the facility within 5 minutes of my arrival, the oil change then took…read more1-1/2 hours. When I returned home I checked the oil and found that it barely touched the end of the dipstick. Upon checking the receipt I found that they put in 5 quarts of oil, the Jeep Wrangler V6 requires 6 quarts. It is obvious that they never checked the engine oil level after running the engine! Don't use this slipshod operation!

my gmc truck usually goes for oil changes at the dealership but didnt have time for it this time…read moreso i did my oil change on Memorial day to me it seemed like everything was ok because a few days later my check engine oil light came on its a 2024 gmc truck so i tolk it in at the dealership at liberty gmc they sent me a video of issues that i wanted addressed turns out the oil cap was left off and left somewere near the top of the engine now their going to have to reset the computer for this little mishap that you guys did.Like i said their is a video proof of this so i had to rent a vehicle to go back and forth hopefully on your case my warranty covers this. I will reach out to corporate about this matter. A simple double check could of prevented this feel free and contact me.

I was nervous to bring my BMW here because of the reviews and because I feel like BMW's need…read morespecialized care, but wow! Great service! Fast check-in (we made an appointment online). They let us know that since it was a holiday weekend it could be 1-2 days before getting the car back depending on the repairs needed. They surpassed our expectations and got everything done in 6-hours that same day. The odd noise is gone and the car drives like someone hit the refresh button. It drives like a new car again. Thank you!

Took my tailer in for new tires. Guys were great. They went beyond what was expected. They will…read morealways get my business.

Steven is by far the best, and most honest mobile mechanic I've used. His prices are fair, his work…read moreis amazing! He's friendly, and on time. He won't try to talk you into fixing more than needs to be fixed. Unlike with other mobile mechanics I've used in the past, I've never had to call him back to fix the same thing. His work is outstanding, and when he repairs something he REPAIRS it. You won't have to worry about it breaking again a week or month down the road. He's quick to respond when you reach out to him about a problem, he's on time, and doesn't constantly change the day he says he's going to come fix your vehicle.

Steve is an experienced mechanic with a strong sense of ethics. He will tell you what absolutely…read moreneeds to be repaired, what you should repair, and what you might need done in the future. His prices are beyond reasonable and he recommends the same parts/filters/fluids that he himself would use in his own vehicle. Did I mention he comes to you? As in he will come to your job, your home, where ever you might be, he can get your car in the shape it needs. Call him today!