Had a great experience getting my oil changed today. Gabe and the staff were very friendly and…read morehelpful!

I've passed by this place so many times, never knowing that this year would be my first time…read moreactually stopping in. I normally go to Jiffy Lube (when they want to act right) to get my emissions test done. If you live in Georgia, you know the whole song and dance we have to go through every year just to get our tags. I called two Jiffy Lube locations -- one told me their machine wasn't working (hard eye roll, because that always seems to be the case), and the other told me no one was there to do it (another eye roll). I was on a mission to be on time with my registration this year. I wasn't about to pay another late fee this year like I have in previous years (don't judge me! ). So I kept calling around and came across this place. I saw the ratings were good and that they actually had someone there, so I drove right over. I was a little taken aback at first because I'm used to getting out of my car and waiting inside while they do the test. Nope -- not here. You stay in your car, which honestly isn't bad at all. The gentleman who helped me (I wish I remembered his name) was great. He was polite and kind. It was raining and a little chilly that morning, but that didn't stop him. He got everything done quickly, and I made sure to blow my horn once he was inside because there's a sign that says to honk if you received great service lol. So make sure ya'll honk! I'd definitely consider coming here again. I even brought my laptop thinking I'd be waiting forever, but I was in and out and back home in time for my meeting. I highly recommend this location. Keep up the good work!

I made an appointment for an alignment on my car and they said it wasn't needed…read more It's refreshing to see there are still honest people in the world. I'll definitely use them for future tire needs.

Avoid Mavis Tire at all costs -- they will waste your time, take your money, and disappear when…read morethings go wrong. On July 1st, I scheduled an appointment for new tires after being explicitly assured they would be shipped from another location and installed by 10:00 AM. I arrived at 8:00 AM sharp -- only to be told the tires wouldn't arrive until 2:00 PM. I had to cancel my entire day of patients, losing over $1,000 in income, while still being charged more than $1,700 for the tires. Since then, I've tried multiple times to contact the regional manager, Ebony, and have never received a single call back. Corporate offered me $25 off a future service -- a laughable slap in the face after the financial and professional damage I incurred. The store's manager then told me the best they could do was 25% off a $200 alignment. To make matters worse, just one week later, I experienced another flat tire -- despite having driven only between work and home and avoiding any risky terrain. The nail appeared to be brand new when they "found" it and showed no signs of wear like it had been driven on. What's worse than the lack of professionalism is the complete lack of accountability. Mavis clearly does not care how their negligence affects working professionals, their schedules, or their safety. Their customer service model is to overpromise, underdeliver, and ignore complaints until the customer gives up. I will never return, and I urge anyone reading this: if your time, your money, or your safety matter to you -- go anywhere else.

I pulled up to Express Oil Change 15 min before they were about to close, in need of some help with…read moremy front, right tire. Due to timing and my uncertainty of the problem that was triggered the night before by running over a curb, I was hopeful but not expecting that I would be seen by COB. They quickly reassured me with a consult, putting air in my tires for free. The guys that work there are consistently friendly, professional, and service-orientated. I am incredibly appreciative of what they offer and encourage readers to make this the go-to place for all your car's needs!

We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

yurri, Ivan, cam, and ric did a great job with my car. Good quality detail. Would highly recommend.read more

Professional & Polished Camerin T. did an excellent job from…read morestart to finish. He gave my car a quick tire shine and had it looking clean, fresh, and weekend-ready in no time. The attention to detail made a big difference, and the car looks fantastic. Great customer service and a great experience overall. Highly recommend!

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

The work was done well, and I have no complaints about the quality. The waiting time could be…read moreimproved.

This company is the best. They care about their customers and take very good care of your car. I…read morehave used them from everything from a squeaking brakes to front end axel replacements and they have never disappointed.

The worst mechanic shop in Smyrna/Cumberland Area. I highly do not recommend. The receptionist is…read moreslow and deceitful about Diagnostic Fee. The manager is racist, rude and ridiculous. If you want to be lied too, swindled out of money, talk to a racist manager or Jason the incompetent receptionist please visit here. You'll regret it. Now if you want to deal with a reputable company, professionalism, compassion and people who enjoy their job, VISIT MIDAS off of Holcomb Bridge Road. They are pleasant. They asked me why did I take it to Cobb Galleria Automotive, because they are not good. Again Visit Midas people:)

This location has helped me with three different vehicle problems, the service is fast and…read morestraightforward I recommend this shop. Big thanks to Brett today for great service!

Brett at this location was amazing. He got my car fixed and back to me within a couple of hours and…read morewas by far the most professional and customer friendly experience I have had not only with a mechanic shop, but in Atlanta as a whole. I cannnot recommend this shop enough

The manager and tech were very welcoming. I was in and out in a matter of 15 minutes for an oil…read morechange. I will be coming back for my next oil change!!

Great service, and I was in and out within 15 minutes for an oil change. They accepted my coupon…read morewithout pushback. Shout-out to Leo for providing service with a smile. I would mention the other staff names, but I didn't catch them. You've definitely gained a repeat customer.

This Jiffy Lube is far different from the Jiffy Lube is that I'm used to in Florida. Number one you…read morehave to get out of your car. Number two they are slow as molasses. However Service is polite Even though they are annoyingly slow. Or maybe my patience is just that bad LOL Regardless the location is convenient located right off the coBB parkway Between Marietta Parkway and windy hill. The facility is clean and it is always wonderful to get your fluids checked between service calls as well as your tires. This helps me a lot as I get on the road and travel quite a bit!

While the staff was very friendly, I have to agree with other reviewers that there seems to be a…read morelack of competency here. I came in for an oil change and was told by a technician that my battery needed to be replaced, with an initial quote that was extremely high. After doing a quick online search, I found a comparable battery for significantly less. Once I mentioned that I planned to purchase the battery myself from Advance Auto, the technician was suddenly able to apply a discount and coupon to match the price I had found online. After paying and driving away, I realized they didn't even replace the oil change sticker, so now I have no idea when my next service is due. I've tried calling the shop to get this information, but I haven't been able to get through to anyone. Overall, this was a frustrating and disorganized experience.

This review is for the customer service of Ms. Doris. This is our second time visiting the…read morePrecision Tune off of Cobb Pkwy. Ms. Doris was very welcoming. She answered all of our questions and made us feel at ease. We decided to leave to grab a bite to eat and she ensured us that she would call us just as soon as our car received a diagnosis, which she did. She explained everything to us in detail once we returned and even pulled the mechanics aside so we can get further details. We would return again just off of her customer service alone. Great job Ms. Doris. Thank you!

Do not use this place they are crooks. Said i needed wheel barrings on my Honda…read more And wanted $1400.00 to fix it. Good thing I'm not clueless. Took to a muffler place and fixed it for $20.00 . Said the oil place guys forgot to but a cover back on.. They have no clue on what they are doing . If you go here and have work done . Hope you dont mine spending money you should never have too..