I've passed by this place so many times, never knowing that this year would be my first time…read moreactually stopping in. I normally go to Jiffy Lube (when they want to act right) to get my emissions test done. If you live in Georgia, you know the whole song and dance we have to go through every year just to get our tags. I called two Jiffy Lube locations -- one told me their machine wasn't working (hard eye roll, because that always seems to be the case), and the other told me no one was there to do it (another eye roll). I was on a mission to be on time with my registration this year. I wasn't about to pay another late fee this year like I have in previous years (don't judge me! ). So I kept calling around and came across this place. I saw the ratings were good and that they actually had someone there, so I drove right over. I was a little taken aback at first because I'm used to getting out of my car and waiting inside while they do the test. Nope -- not here. You stay in your car, which honestly isn't bad at all. The gentleman who helped me (I wish I remembered his name) was great. He was polite and kind. It was raining and a little chilly that morning, but that didn't stop him. He got everything done quickly, and I made sure to blow my horn once he was inside because there's a sign that says to honk if you received great service lol. So make sure ya'll honk! I'd definitely consider coming here again. I even brought my laptop thinking I'd be waiting forever, but I was in and out and back home in time for my meeting. I highly recommend this location. Keep up the good work!

Currently in the Bay today at Smyrna's Take 5 and I received amazing service all around! Thank you…read moreto the gentlemen that greeted me warmly & timely took care of my oil change! I'll make sure to make this my neighborhood Take 5! *Honk Honk*

Avoid Mavis Tire at all costs -- they will waste your time, take your money, and disappear when…read morethings go wrong. On July 1st, I scheduled an appointment for new tires after being explicitly assured they would be shipped from another location and installed by 10:00 AM. I arrived at 8:00 AM sharp -- only to be told the tires wouldn't arrive until 2:00 PM. I had to cancel my entire day of patients, losing over $1,000 in income, while still being charged more than $1,700 for the tires. Since then, I've tried multiple times to contact the regional manager, Ebony, and have never received a single call back. Corporate offered me $25 off a future service -- a laughable slap in the face after the financial and professional damage I incurred. The store's manager then told me the best they could do was 25% off a $200 alignment. To make matters worse, just one week later, I experienced another flat tire -- despite having driven only between work and home and avoiding any risky terrain. The nail appeared to be brand new when they "found" it and showed no signs of wear like it had been driven on. What's worse than the lack of professionalism is the complete lack of accountability. Mavis clearly does not care how their negligence affects working professionals, their schedules, or their safety. Their customer service model is to overpromise, underdeliver, and ignore complaints until the customer gives up. I will never return, and I urge anyone reading this: if your time, your money, or your safety matter to you -- go anywhere else.

We had an excellent experience with Mavis Tire & Brakes. They went above and beyond to help our…read moreout-of-state college student during a stressful situation with her vehicle. The team worked her into their schedule quickly and performed a thorough inspection. They clearly explained what repairs needed immediate attention and what could safely wait, helping us make informed decisions to get her back on the road safely. We truly appreciated their honesty, professionalism, and genuine care. Highly recommend!

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I've gone here for five year, but never again. Right turn indicator replaced a year ago without…read moredifficult. Day before yesterda, they can't replace the left light (and now it's broken). They keep saying "It's broken on the inside.". Their three mechanics are the only ones who have ever touched it. Nothing said about Check Engine or Tire lights. This morning my hood wasn't closed and there was no oil in the pan/engine. I wouldn't recommend and won't be going back. I can't believe I have to start getting oil changes from the dealership from now on.

Car was serviced for an oil change. Team was knowledgable and my service was f…read moregreat. I will definitely be back

The s here is what you need to be successful in a business. Very welcoming and helpful with…read moredifferent pricing options. Did such a great job on my wife vehicle that I brought back my car the same day. I also signe up for the unlimited monthly service.

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

For my last oil change l brought my own oil and l paid less than $30. I did the same thing today…read moreand l was told it would cost $120. Why such a drastic difference? No stars for no service!

The worst mechanic shop in Smyrna/Cumberland Area. I highly do not recommend. The receptionist is…read moreslow and deceitful about Diagnostic Fee. The manager is racist, rude and ridiculous. If you want to be lied too, swindled out of money, talk to a racist manager or Jason the incompetent receptionist please visit here. You'll regret it. Now if you want to deal with a reputable company, professionalism, compassion and people who enjoy their job, VISIT MIDAS off of Holcomb Bridge Road. They are pleasant. They asked me why did I take it to Cobb Galleria Automotive, because they are not good. Again Visit Midas people:)

I know a lot about upkeep and maintenance of cars, being a LONG time Transmission Rebuilder. I'm…read moremuch older now and can't do some of the things over the years I took for granted. Though they did the Job as they should, I was not impressed on how they treated my '03 Mustang GT. Scratched the underneath of the Front Spoiler that I warned them about, and the gobs of greasy handprints on the Driver's Door! The respect shown toward my car, was appalling. If you really care about your cars as we do, make SURE to tell them HANDS OFF, or at least clean the areas you put your hands on. There were other issues talking with them, along with calling me a LIAR. So, onward we go to try some other Shop. Too bad for us.

A simple tire change and ended up being a 3-4 day process. I was given attitude when i complained…read moreabout the scenario and not ONCE did they offer some type of reimbursement or coupon to ease my frustrations. When i contacted customer service about the issue they offered me a 10% discount to be used at the next point of service which i could've got off Google my dang self. I've never been a big Pep Boys fan and this is just another reason why. They don't care

So I am here at Pep Boys, hoping to make this my go-to maintenance shop for my car. Alex worked on…read moremy car. He changed my brakes! Thank you so much Alex! Troy? Troy is amazing, we love Troy, absolutely. Energy is positive and Troy and his team are taking care of the women in GA. They are trustworthy and they mean business. Ladies, come here.

Great service, and I was in and out within 15 minutes for an oil change. They accepted my coupon…read morewithout pushback. Shout-out to Leo for providing service with a smile. I would mention the other staff names, but I didn't catch them. You've definitely gained a repeat customer.

Carter and Leo were so kind and attentive, so polite with every interaction. I've never had car…read moremechanics be so human and intentional with me. Great experience

Simply Magnificent When In Distress. Michael didn't Hesitate to Be A Problem Solver And it was…read moreAfternoon during a Holiday Weekend. An Asset To The JL Team and Very Professional. ThankYou for Caring About Safety! The Entire staff Steps it Up.

While the staff was very friendly, I have to agree with other reviewers that there seems to be a…read morelack of competency here. I came in for an oil change and was told by a technician that my battery needed to be replaced, with an initial quote that was extremely high. After doing a quick online search, I found a comparable battery for significantly less. Once I mentioned that I planned to purchase the battery myself from Advance Auto, the technician was suddenly able to apply a discount and coupon to match the price I had found online. After paying and driving away, I realized they didn't even replace the oil change sticker, so now I have no idea when my next service is due. I've tried calling the shop to get this information, but I haven't been able to get through to anyone. Overall, this was a frustrating and disorganized experience.

This place is a scam. I took my car for an oil change 07/26/2025. The store manager stated that my…read moremileage is high and watch for my vehicle temperature gauge because my car can start running hot. Fast forward 3 weeks la my tempert gauge moved slightly pass the middle. I took it to my trusted mechanic where he stated that the coolant was low. I called Precision to ask did they put coolant in my car? They asked can I bring the car in. I brought the car in there was no signs of a leAJ. They move my car from the shop. I go inside to get my keys. They pulled back inside the shop in a different lane. While I'm waiting for my keys the front desk worker ask me to come look at my car and water spewing out everywhere. The guy at the front desk told me it was going to cost $800 to fix and that I should not be driving it and to let them fix it. I called the manager this morning and he hung up in my face. They are money hunger and they damaged my car and expect me to pay top dollar's to fix it.

Do not use this place they are crooks. Said i needed wheel barrings on my Honda…read more And wanted $1400.00 to fix it. Good thing I'm not clueless. Took to a muffler place and fixed it for $20.00 . Said the oil place guys forgot to but a cover back on.. They have no clue on what they are doing . If you go here and have work done . Hope you dont mine spending money you should never have too..