While the staff was very friendly, I have to agree with other reviewers that there seems to be a lack of competency here. I came in for an oil change and was told by a technician that my battery needed to be replaced, with an initial quote that was extremely high. After doing a quick online search, I found a comparable battery for significantly less. Once I mentioned that I planned to purchase the battery myself from Advance Auto, the technician was suddenly able to apply a discount and coupon to match the price I had found online. After paying and driving away, I realized they didn't even replace the oil change sticker, so now I have no idea when my next service is due. I've tried calling the shop to get this information, but I haven't been able to get through to anyone. Overall, this was a frustrating and disorganized experience. read more

Simply Magnificent When In Distress. Michael didn't Hesitate to Be A Problem Solver And it was Afternoon during a Holiday Weekend. An Asset To The JL Team and Very Professional. ThankYou for Caring About Safety! The Entire staff Steps it Up. read more

People were nice, but i went in for an oil change and now my car makes a bunch of noise when i start it.

Despite the mediocre reviews, I found this jiffy lube to be hospitable, reliable, and informative. The Other branch off delk messed up my brake pad install by putting the pads on the wrong side. Left brake pad went to the right. So I avoided that branch. However, this one as I've mentioned is a breeze! I'll keep coming here because of the consistent service and friendliness. read more

Jiffy Lube - Oil Change Stations Near Me - Marietta, Georgia

This Jiffy Lube is far different from the Jiffy Lube is that I'm used to in Florida. Number one you have to get out of your car. Number two they are slow as molasses. However Service is polite Even though they are annoyingly slow. Or maybe my patience is just that bad LOL Regardless the location is convenient located right off the coBB parkway Between Marietta Parkway and windy hill. The facility is clean and it is always wonderful to get your fluids checked between service calls as well as your tires. This helps me a lot as I get on the road and travel quite a bit! read more

Jiffy Lube - Another crown yippee! - Oil Change Stations Near Me - Marietta, Georgia

Karissa and her staff was great. She let me know what was going on with the car service wise and also made some suggestions. They were out there in the freezing cold working on my mom car and didn't complain one bit. I knew the prices upfront and was able to make a choice if I wanted to proceed with the repair with out pressure. Oh and I had a Lexus truck that was 18 years old. read more

Very nice employees and quick service! Will be returning! The manager was very nice as well.

I came in on a Monday afternoon. Service was fast and efficient. Friendly staff. I was in and out for an oil change and they vacuumed my car and leveled the air in my tires. read more

This location is scamming or doing improper business. I went have rotors and brake pads replaced because my car was shaking whenever I would brake. Frank Lewis had me pay him under the table for a deal and when I asked him for a receipt he scribbled on the back of a sheet of copy paper. Come to find out the brake issue wasn't fixed and I ended up having to pay someone extra because he stripped a bolt on one of the rear tires. read more

I came into this location only to get an oil change. The Technicians were very knowledgeable and very professional in providing additional services that I needed. Huge Thanks to Antonio, Calib, Mario & Wanda. My new service location for my old 2009 GMC Sierra! read more

Went to the 1605 Cobb Parkway Location. While they are cordial to customers, they are not seemingly competent to do everything they say they will do with your full synthetic oil change, etc. After 4 visits I noticed that they don't top off or check all fluids, and they often forget to vacuum the floors. When I took my vehicle back for the second time during my most recent oil change, the guy told me my wiper fluid was leaking. He actually forgot to fill it. I have had no leaking issues at all since he filled it. So that was a smoke screen on his part. Then he filled my coolant up (which he initially forgot to do) and didn't put the cap back on it. My wife nearly had an overheated car in the middle of 75 traffic because of this. I believe in giving everybody second chances. But if after 4 visits you prove to still be incompetent, you might be in the wrong profession. I don't recommend this Jiffy Lube location. I have been a loyal Jiffy Lube customer for 38 years and not 1 time has there ever been a location as incompetent as this one. read more

The manager of this location is fantastic. Came for a oil change and they did not put the plug in correctly. Returned a week later with an oil link. They fixed my pan and redid the oil change free of charge. Could not recommend this place more based on their customer service! read more

I just came in for an oil change, and the mechanic there tried to tell me there was lots of other things wrong that he would fix for $400+. Mind you--I just bought this car, was running perfectly, just needed an oil change. I essentially had to go back and forth with them for nearly an hour, to get them to literally just do the one thing that I asked them to and nothing else. After all that drama, they didn't even put the sticker on my car for my oil change. read more

Had such a positive experience at this location! I came in on a Saturday morning for an oil change and tire rotation. I was immediately greeted with a friendly face. They offered me coffee in the waiting room and they even gave my car floors a quick vacuum (it was a bit dirty). The whole staff was super friendly! As I had a not so great experience at the Floyd Rd location my last visit, I felt it necessary to give the Cobb Parkway location a quick shoutout for great customer service. read more

I drive a 2012 Hyundai Genesis V6. I pulled up to this location, and asked for an oil change. The response was "it's gonna cost ya bout $120 in this thang". Now I'm no ones car enthusiast, but I am also not dumb. My oil changes range from $50 - $70. I'm not sure what prompted him to double the cost, but pep boys up the street was more polite, and also quoted me $60ish. I'm honestly appalled. read more

Went in a Saturday with a groupon, had to wait for 2 hours to get my oil changed. People who works there love to shout at each other, made me wondering whether they put the same attitude toward my car. After the service, they charged me the taxes which was a bit of weird to me. read more

Jiffy Lube - The price at this location. - Oil Change Stations Near Me - Marietta, Georgia

See all

Went in to get my oil changed. They drained my transmission fluid instead of my oil. Wasn't offered an apology or service you'd expect when someone makes a massive mistake. They didn't have transmission fluid and offered to tow it to the dealership which doesn't have an appointment for a week which is why I went to jiffy lube in the first place. I'd avoid this jiffy lube. read more

Apparently this Jiffy Lube is not interested in doing oil changes. My husband and I just left after pulling up and seeing no employees despite the fact that they are open. read more

Before coming to this location my car was perfectly fine. On a Wednesday, I went in for a regular routine oil change. Took longer than I expected but Everything went smooth. They topped my fluids, changed my oil filter, checked tires, and changed oil.. after 45mins I was on my way. Thursday I stayed home so I didn't drive at all. Friday, I leave out for work... about 30mins later the oil pressure light begins to blink then later the engine light come on. I tried to make it back home because idk what's going on and I don't want to be stranded. Soon I turned into my apartment complex, the car SHUTS OFF! I had to restart it so I can at least make it to a parking spot near my building. I was able to restart it and it home. Tell me why I checked the oil and the oil stick is DRY! There was no oil in the car. I looked under the car and there you have it.. a big puddle of leaking oil. They clearly didn't put the cap back on correctly. This was not professional at all. This really ruined my day... week. The ONLY reason that I'm giving a 2star instead of 1 is because they do have decent customer service. But performance wise.... read more

I stop by for a oil change and on the service I realize that not body was under my car working on it. They just acting and cleaning my windows, but NOT oil change. They Didn't change the old oil. BEWARE they are thefts if u are distracted. I should read the reviews before go there , apparently I'm no the only one who they fraud the service. Beware. read more

Came in for an oil change and it was done in less than 20 minutes. Very friendly staff. One guy told me what I need additionally but was not at all pushy when I told him I was going to pass, but rather showed genuine concern (I don't remember his name but taller white guy). read more

I always go to Jiffy Lube. This one is closest to my work, so it was convenient for me. They didn't harass me about extra products. I told them I wanted my cabin filter changed because I used to smoke and the smell would bother me when I turned on my A/C or heat. They not only changed my filter for 50% off, but they cleaned and vacuumed the interior that's behind the glove box. Not sure what it's called but it worked. They do everything but carry you to your car. Great service, I will return. read more

This place will take advantage if you don't know how to say no. They will upsell you without cause. These are not mechanics, but a store that preys on people who have little auto knowledge. Find a real and honest mechanic instead, and do not ever send your new driver near this place. read more

Stopped here on a whim, needing an oil change. Was promptly greeted by friendly and knowledgeable staff. Service was fast, and my car was vacuumed and the windows were cleaned to my surprise. read more

I WILL NEVER, EVER USE A jiffy lube AGAIN AS LONG AS I BREATHE AIR. I paid for services they said were completed, but when I checked my vehicle, MULTIPLE service points were NOT COMPLETED. AND they're prices are higher that other service stations in the Smyrna/Marietta area. Contacting the corporate headquarters was no help at all. It is my personal opinion that you should RUN (not walk) past jiffy lube locations. Don't believe me? Do a search for them on YouTube and look at the hidden camera news stories and personal interviews from other dissatisfied customers and then make up your mind. read more

Super friendly staff! Quick in and out! The lady at the front desk literally has the best personality. Nobody likes getting an oil change or any maintenance but excellent customer service makes the experience more palatable. read more

Warning! Came in with a corporate card and they did all services possible without asking. Do not trust them.

I sat in the waiting area for an hour and forty-five minutes only to be told that they can't balance my tires. There was only one other car that they were working on and had 4 technicians chain smoking cigarettes and watching one person do work. It took them over an hour just to get the tires off. I won't be coming back. read more

Absolutely the worst place to get any work done on your car. Mechanics and cashier will over charger you almost double what it actually cost. read more

Horrible who charges 47$ for a oil change? Not to mention had to wait an hour and a half.

No wait! Best Service! Looked at the low reviews before showing and was skeptical. The totally surpassed my expectations. Recommend it and will take my car again. read more

Great service and friendly staff. Will return here. Enjoy the donuts. Thanks for smooth service.

WORST. SERVICE. EVER. Started off by messing with my Jeep getting it into the shop - gas-brake-gas-brake, hopping it forward. Not good. I saw them vacuuming other cars but didn't do mine; marked their form that they washed the exterior of the windows - they didn't. Tried to get them to lube the tailgate - they said the zerk was plugged and they couldn't lube anything. Not only left a huge blob of grease all over the rear of my Jeep, right where you would certainly brush it with your pants, but DIDN'T EVEN TRY ANY OF the rest of the normal chassis zerks - I checked and they hadn't been touched. They marked the form as "sealed chassis," which it most certainly isn't. It appeared to me that since I have out of state plates they figured I wasn't a return customer and could be screwed without consequences. On top of all that it was over $43 for the service AFTER a $10 off coupon. $53 for an oil change? That wasn't done right? Srsly??? We have kids and grandkids in this area and spend a lot of time here, but we won't be spending any more time (or money) at this rip off place. read more