This is the dealership I have used to service my car since the beginning and it's a 12 year old…read moreFusion with 155k miles. I always know I can trust them to be honest and replace what needs to be. Bradford is my usual service advisor and he always makes sure I receive excellent service. When he is not available, Mike is also great and helps take care of what I need. I am thankful to have a place to go to, to keep my car running great!

Since the move to their fancy new location, the service department here is now a complete circus…read moreact. The head clown is Belal Barakat the service manager, and it trickles down from there. I purchased my vehicle Certified Pre Owned from Boucher's old location and purchased an additional extended "Platinum Wrap" warranty. I was told it covered everything. Everything. Bumper to bumper were the exact buzzwords used. I've used the warranty here in the past without issue. The way it works is you schedule service and tell the advisor the reason for service. The dealership then diagnoses your vehicle and submits a warranty claim. You pay a $100 deductible for the visit. I had an appointment this morning at 7:30am. I arrived on time and waited to get in the bay because there was only one overworked employee checking cars in. When the check in was done I was assigned to Elijah, who was very nice. After he verified the reason for my visit he told me I would have to pay $660 for multiple diagnostic fees. I mentioned how I've only had to pay the $100 deductible in the past, and asked why it would be different this time. He said that's "just the way it is" and it was out of his hands. I asked for the service manager to help clarify. This guy Belal was sleazy right from the start and gave slippery used car salesman energy. He slithered over to the desk and started typing, then started making excuses for why there would be charges and it was all lip service. He condescendingly told me maybe I should talk to the sales department. I'm guessing it's got something to do with me actually winning warranty coverage issues in the past and they're no longer making money off of me, so I can pound sand. Just be careful here. This place does not do honest business, at least not any more.

Easily one of the best experiences I've had at an oil change service. It's easy to feel grumpy at…read moreplaces like these due to the interactions and bad attitude of the workers, but Jerry and crew were phenomenal. Great communication and fast service. I don't know much about cars so I like when they take those issues out of my hands. Highly recommend if you want an easy and painless service for your car.

I was in jiffy lube on Thursday July 30 2025 talking to Jerry the mechanic about a traction control…read moregauge on my dashboard We were outside of the bay areas when all of a sudden this employee Tony yells from inside the bay area we don't do that. Jerry told him he had it. He was explaining this to me. He had just done a brake job for me a coupLe of weeks before. I thought Tony was quite rude interrupting us when he didn't hear the whole conversation. Jerry has done a lot of work for me recently and I appreciate his honesty. I thought Tony was very unprofessional. If I was a first time customer I would have left and gone elsewhere. I'm a single 70 year old woman and I felt disrespected by Tony but Jerry handled it respectfully.

I get my tires and oil change. Had an oil leak and took m car in but late. They took my car in…read morediagnosed the problem. It was closing time but they stayed late and fixed my car. GREAT SERVICE. THANKS.

2019 infinity & 1993 Ford. They do it all. Dan & Mike & Junior have all been great to work with…read more Alignments, tires, heater work

Air Quality Auto Emission Testing Location The gentleman…read morewas very nice and professional.

Do not go here for an oil change! Went here a few months ago for an oil change,. When I got home…read moreand checked my oil it was dirty and a quart low. Went back and showed them. They apologized admitted the mistake and gave me a proper oil change. They then gave me free oil change for my next due date. I went in today April 5, 2021 and had the free oil change. After checking the oil, I found once again that the oil was dirty and a quart low. Called the parent company and lodged a complaint. If you go here for an oil change against my advice, check your oil soon after the change that they say took place. Not trustworthy at all. My one star rating was way too high. Photo of dipstick after their phony oil change.

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Brilliant business model. An oil change place attached to a coffee shop. So really this is a dual…read morereview: The coffee shop is legit. Beautifully decorated, great ambiance. The coffee is better than Big Name coffee and is cheaper too. I'll definitely visit again just for the coffee. The oil change was fast and professional. No attempts to bamboozle or up sell. When the oil change was done they pulled my car out and parked it, so I was free to finish up my coffee next door. A+++ highly recommend

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

Nice ppl to deal with in they did it in a timely manner and they had a fair piece for oil changeread more

Took my vehicle in for my steering wheel shaking and they told me I needed all 4 tires replaced…read more They said the 2 front ones were a 2 and the 2 back ones were a 7. I thought I was only getting 2 replaced. I didn't know what 2 and 7 meant so I believe they took advantage of me bc I'm a woman. come to find out a 7 is just fine for the 2 other tires. not too mention they said I needed new brakes and a new battery. all total cost me 1600. they took advantage of me bc I was a female and by myself. i have free tire rotation and that's the only reason I will go back but if I ever need tires again. I will never buy them from there. total scam

I had my oil changed at this location and shortly after noticed a panel dragging on the ground when…read moregetting on the highway. The technician claimed he didn't touch the panel to perform the oil change. yet they jerry-rigged it with a zip tie rather than ordering the correct part or offering to replace it when I brought the vehicle back in for repair. They took no ownership of the issue and didn't even apologize. I've serviced both of my vehicles here for years without a single problem, but the moment an issue arised that they caused, they refused to take responsibility of it and offered only a half-assed fix. If it wasn't their fault, why would they even touch the panel to fix it after I dropped it off. I will no longer be bringing either of my vehicles to have them serviced at this location.

This was my second time trying this local shop. The first time the employees were kind, price for…read morean oil change was reasonable compared to others. Great experience. The second time was the polar opposite- I took my car and left. 1) $50 markup from less than two months agoz Never gave me a heads up when I made appt. Not just passing the cost of oil on to customer, marking it way way up. 2) The owner? Was unkind, combative, and aggressive when I asked for an explanation. He was downright rude. This is how you lose business. Found a great place nearby on 45 in Lindenhurst, very reasonable and nice people!